MIS Ch. 1 – Flashcard
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Creative work driven by new knowledge and information is an insignificant part of management responsibility
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False
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The average number of tickets sold daily online is an example of
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meaningful information
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Which of the following would not be used as an input for an information system
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digital dashboard
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Which of the following best describes the primary reason for implementing a new information system, from a business perspective
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The system will create new value for the firm, beyond its costs
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Investment in IT is 33% of all invested capital
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True
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The use of information systems because of necessity describes the business objective of
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survival
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Internet advertising is growing at approximately 15 percent a year
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True
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The Mandarin Oriental hotel's use of computer systems to keep track of guests' preferences is an example of
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customer and supplier intimacy
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Sociologists study information systems with an eye to understanding
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how systems affect individuals, groups, and organizations
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An example of raw data from a national chain of automobile stores would be
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1 Toyota RAV4 sold March 3, 2013, in Louisville, Kentucky
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In a hierarchical organization, the upper levels consist of
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managerial, professional, and technical employees
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An example of a business using information systems to attain operational excellence is
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Wal-Mart's Retail Link system
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The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is
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operations research
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Psychologists study information systems with an eye to understanding
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how human decision makers perceive and use formal information
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Developing a new product, hiring a new employee, and fulfilling an order are examples of business processes
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True
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Which main business function is responsible for maintaining employee records
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human resources
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Order data for baseball tickets and bar code data are examples of
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raw input
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All business processes are formally documented by an organization
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False
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The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called
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management information systems
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Knowledge workers make long-range strategic decisions about products and services
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False
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Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's
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IT infrastructure
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Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed
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False
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Which of the following constitutes an organizational element in the UPS tracking system described in the chapter
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the specification of procedures for identifying packages with sender and recipient information
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The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research. Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective
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survival
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An example of a social complementary asset is
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technology and service firms in adjacent markets
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Which of the following choices may lead to competitive advantage? 1. new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time
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1, 2, and 3
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Which of the following statements best describes organizational culture
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It is a set of assumptions and values accepted by most members
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Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the sociotechnical approach
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False
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You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems
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True
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Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems
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production workers
