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MIS 300 Chapter 7

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Which of the following is not an effect that E-commerce has had on organizations?
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E-commerce is a costly medium for increasing market share.
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_____, which is a broader concept than _____, is the buying and selling of goods and services, as well as servicing customers, collaborating with business partners, and performing transactions within an organization.
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Electronic business, electronic commerce
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The degree of digitization relates to all of the following except:
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the size of e-commerce transactions
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In _______ e-commerce, the sellers and buyers are organizations.
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business-to-business
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In ________ e-commerce, an organization provides information and services to its workers.
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business-to-employee
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Direct payment of Social Security benefits is an example of ______ e-commerce.
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government-to-citizen
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If you are an worker managing your fringe benefits over your company’s intranet, you are engaging in _________ e-commerce.
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business-to-employee
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Which of the following statements regarding the relationship between electronic commerce and search is not correct?
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Retailers will provide fewer product details to avoid information overload for customers.
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In _____ auctions, there is one buyer who wants to buy a product. Suppliers submit bids, and the lowest bid wins.
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reverse
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eBay uses a _____ auction.
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forward
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_____ auctions employ a request for quotation.
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Reverse
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_____ auctions are the most common auction model for large purchases.
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Reverse
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In which of the following business models do businesses request quotes from suppliers and use B2B with a reverse auction mechanism?
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electronic tendering system
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A vendor asks its business partners to place logos or banners on their Web sites. If customers click on a logo, visit the vendor’s site, and make a purchase, then the vendor pays a commission to the partner. This scenario illustrates which business model?
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affiliate marketing
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Which type of electronic commerce is the largest by volume?
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business-to-business
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Which type of electronic commerce does Amazon practice?
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business-to-consumer
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_______ e-commerce is also known as e-tailing.
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Business-to-consumer
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The advantages of electronic commerce for consumers include all of the following except:
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You typically cannot access additional information, so you do not have information overload.
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Which of the following is not an electronic commerce application?
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evaluating an employee
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Which of the following is not an advantage of e-tailing?
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You have only a few products to choose from.
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________ is the process whereby a fully automated electronic commerce transaction eliminates middlemen.
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Disintermediation
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Cyberbanking offers all of the following advantages except:
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It is more expensive for the customer.
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Which of the following is a problem that e-commerce can cause for the airline industry?
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Mistakes in fares
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Difficulties in order fulfillment are most closely associated with which type of electronic commerce?
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business-to-consumer
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Internet advertising improves on traditional advertising in all of the following ways except:
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Internet ads are always more effective than other types of advertising.
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A _____ is automatically launched by some trigger and appears behind the active window.
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pop-under ad
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_____ offer(s) consumers incentives to accept advertising and e-mail voluntarily.
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Permission marketing
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_____ refers to online word-of-mouth marketing.
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Viral marketing
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In the _____ marketplace model, organizations attempt to sell their products or services to other organizations electronically.
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sell-side
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The key mechanisms of the _____ marketplace model are forward auctions and electronic catalogs that can be customized for each large buyer.
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sell-side
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In the _____ marketplace model, EC technology is used to streamline the purchasing process in order to reduce the cost of items purchased, the administrative cost of procurement, and the purchasing cycle time.
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buy-side
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In the _____ B2B application, the orders of many buyers are aggregated so that they comprise a large volume, in order to merit more seller attention.
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group purchasing
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In _____, direct and indirect materials in one industry are purchased on an as-needed basis.
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vertical exchanges
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_____ connect buyers and sellers across many industries and are used mainly for indirect materials.
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Horizontal exchanges
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All of the following are limitations of traditional payment methods in electronic commerce except:
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It is more secure for the buyer to use the telephone than to complete a secure transaction on a computer.
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_____ are a payment mechanism that are similar to regular bank checks but are transmitted electronically, with a signature in digital form.
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Electronic checks
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_____ use credit card numbers, transmitted electronically over the Internet, to pay for goods and services. They are either unencrypted or encrypted, with coded data readable by an intermediary between the buyer’s and seller’s banks.
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Electronic credit cards
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_____ are typically used for unplanned B2B purchases for amounts under $2000.
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Purchasing cards
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______ are a form of e-cash that enable you to store a fixed amount of prepaid money and then spend it as necessary.
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Stored-value money cards
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_____ contain a chip that can store information and be used for several purposes.
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Smart cards
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_____ enable two individuals to transfer funds without using a credit card.
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Person-to-person payments
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_____ are software mechanisms that provide security measures and convenience for electronic commerce purchasing.
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Digital wallets
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The practice of using similar but not identical domain names is called _____.
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domain tasting
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_____ refers to the practice of registering or using domain names for the purpose of profiting from the goodwill or trademark belonging to someone else.
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Cybersquatting
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The device that Treat America installed on top of each of their machines communicates the following pieces of data except:
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the number of customers.
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Companies use Web sites for all of the following reasons except:
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To reduce the amount of actual cash they need to deal with.