question

Which of the following is not an effect that E-commerce has had on organizations?

answer

E-commerce is a costly medium for increasing market share.

question

_____, which is a broader concept than _____, is the buying and selling of goods and services, as well as servicing customers, collaborating with business partners, and performing transactions within an organization.

answer

Electronic business, electronic commerce

question

The degree of digitization relates to all of the following except:

answer

the size of e-commerce transactions

question

In _______ e-commerce, the sellers and buyers are organizations.

answer

business-to-business

question

In ________ e-commerce, an organization provides information and services to its workers.

answer

business-to-employee

question

Direct payment of Social Security benefits is an example of ______ e-commerce.

answer

government-to-citizen

question

If you are an worker managing your fringe benefits over your company's intranet, you are engaging in _________ e-commerce.

answer

business-to-employee

question

Which of the following statements regarding the relationship between electronic commerce and search is not correct?

answer

Retailers will provide fewer product details to avoid information overload for customers.

question

In _____ auctions, there is one buyer who wants to buy a product. Suppliers submit bids, and the lowest bid wins.

answer

reverse

question

eBay uses a _____ auction.

answer

forward

question

_____ auctions employ a request for quotation.

answer

Reverse

question

_____ auctions are the most common auction model for large purchases.

answer

Reverse

question

In which of the following business models do businesses request quotes from suppliers and use B2B with a reverse auction mechanism?

answer

electronic tendering system

question

A vendor asks its business partners to place logos or banners on their Web sites. If customers click on a logo, visit the vendor's site, and make a purchase, then the vendor pays a commission to the partner. This scenario illustrates which business model?

answer

affiliate marketing

question

Which type of electronic commerce is the largest by volume?

answer

business-to-business

question

Which type of electronic commerce does Amazon practice?

answer

business-to-consumer

question

_______ e-commerce is also known as e-tailing.

answer

Business-to-consumer

question

The advantages of electronic commerce for consumers include all of the following except:

answer

You typically cannot access additional information, so you do not have information overload.

question

Which of the following is not an electronic commerce application?

answer

evaluating an employee

question

Which of the following is not an advantage of e-tailing?

answer

You have only a few products to choose from.

question

________ is the process whereby a fully automated electronic commerce transaction eliminates middlemen.

answer

Disintermediation

question

Cyberbanking offers all of the following advantages except:

answer

It is more expensive for the customer.

question

Which of the following is a problem that e-commerce can cause for the airline industry?

answer

Mistakes in fares

question

Difficulties in order fulfillment are most closely associated with which type of electronic commerce?

answer

business-to-consumer

question

Internet advertising improves on traditional advertising in all of the following ways except:

answer

Internet ads are always more effective than other types of advertising.

question

A _____ is automatically launched by some trigger and appears behind the active window.

answer

pop-under ad

question

_____ offer(s) consumers incentives to accept advertising and e-mail voluntarily.

answer

Permission marketing

question

_____ refers to online word-of-mouth marketing.

answer

Viral marketing

question

In the _____ marketplace model, organizations attempt to sell their products or services to other organizations electronically.

answer

sell-side

question

The key mechanisms of the _____ marketplace model are forward auctions and electronic catalogs that can be customized for each large buyer.

answer

sell-side

question

In the _____ marketplace model, EC technology is used to streamline the purchasing process in order to reduce the cost of items purchased, the administrative cost of procurement, and the purchasing cycle time.

answer

buy-side

question

In the _____ B2B application, the orders of many buyers are aggregated so that they comprise a large volume, in order to merit more seller attention.

answer

group purchasing

question

In _____, direct and indirect materials in one industry are purchased on an as-needed basis.

answer

vertical exchanges

question

_____ connect buyers and sellers across many industries and are used mainly for indirect materials.

answer

Horizontal exchanges

question

All of the following are limitations of traditional payment methods in electronic commerce except:

answer

It is more secure for the buyer to use the telephone than to complete a secure transaction on a computer.

question

_____ are a payment mechanism that are similar to regular bank checks but are transmitted electronically, with a signature in digital form.

answer

Electronic checks

question

_____ use credit card numbers, transmitted electronically over the Internet, to pay for goods and services. They are either unencrypted or encrypted, with coded data readable by an intermediary between the buyer's and seller's banks.

answer

Electronic credit cards

question

_____ are typically used for unplanned B2B purchases for amounts under $2000.

answer

Purchasing cards

question

______ are a form of e-cash that enable you to store a fixed amount of prepaid money and then spend it as necessary.

answer

Stored-value money cards

question

_____ contain a chip that can store information and be used for several purposes.

answer

Smart cards

question

_____ enable two individuals to transfer funds without using a credit card.

answer

Person-to-person payments

question

_____ are software mechanisms that provide security measures and convenience for electronic commerce purchasing.

answer

Digital wallets

question

The practice of using similar but not identical domain names is called _____.

answer

domain tasting

question

_____ refers to the practice of registering or using domain names for the purpose of profiting from the goodwill or trademark belonging to someone else.

answer

Cybersquatting

question

The device that Treat America installed on top of each of their machines communicates the following pieces of data except:

answer

the number of customers.

question

Companies use Web sites for all of the following reasons except:

answer

To reduce the amount of actual cash they need to deal with.

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