MGMT6237 Final – Flashcards
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What is the best explanation for so many different definitions of leadership?
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disagreement about what should be included in the definition
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What is the most common element in definitions of leadership?
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leadership is an influence process
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Definitions of leadership:
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are important for designing and interpreting research
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What process is emphasized in the definition of leadership proposed by Yukl?
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facilitating collective efforts to accomplish shared objectives
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Leadership effectiveness is best assessed:
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by a variety of subjective and objective criteria
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Most leadership theories emphasize:
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leader characteristics
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What aspect of leadership has been emphasized most often in leadership theories and research during the past half century?
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leadership behavior
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What level of leadership processes is emphasized in most theories of effective leadership?
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dyadic
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A theory that identifies the essential behaviors for any type of leader is best classified as:
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prescriptive and universal
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A theory that emphasizes leader traits and skills as determinants of leadership behavior is best categorized at what level?
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individual
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A theory that explains the most effective pattern of leadership behavior in a specified situation is best classified as:
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prescriptive
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A theory that describes how changes by top management in the structure and culture of an organization affect the behavior of employees is best described as a:
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multi-level theory
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Most of the leadership theory and research has described:
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direct leadership
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A leadership theory that describes relationships among leader traits, behavior, influence processes, outcomes, and situational variables is best classified as:
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integrative
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Which is the least accurate statement about the outcomes of leadership actions?
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immediate and delayed outcomes are usually consistent with each other
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Which statement about leaders and managers is most accurate according to Yukl?
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leadership is important for the success of most managers
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Which was not found in most descriptive research on managerial activities?
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much time is spent on reflective activities such as planning
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The descriptive research found that a network of contacts and cooperative relationships is especially important to:
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implement change
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Which was not found by most descriptive research on decision processes in organizations?
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most major decisions are made in an orderly, rational manner
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Planning in organizations is usually:
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informal and flexible
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Which type of managerial role usually requires the most time and attention?
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disturbance handler
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Which of the following was not a recommendation for managers with regard to role expectations?
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disregard inconsistent role expectations others have for them
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According to Stewart, which of the following statements is not correct?
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demands and constraints are essentially the same for most managerial jobs
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In comparison to low-level managers, most top executives:
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have a longer time perspective
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Managers in large units are most likely to:
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spend more time planning and coordinating
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In a crisis situation, effective leaders are likely to:
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act more decisive
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The primary management function in the initial stage of the organizational life cycle is:
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obtaining resources
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The descriptive research shows that effective managers are likely to:
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experiment with innovative ideas and approaches
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To improve problem solving, it was recommended that managers should:
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look for ways to solve related problems at the same time
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Which of the following was not mentioned as a reason for changes in managerial work?
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human nature
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Which of the following was not a recommendation for effective time management?
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eliminate activities that require a lot of time
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Which of the following is not an example of clarifying behavior by a leader?
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ask the subordinate to set performance goals
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Which of the following is not an example of supporting behavior?
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clearly explain what the subordinate is expected to do
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Supportive leadership is most likely to result in what outcome for subordinates?
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stronger satisfaction with the leader
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Which of the following is least likely to be an outcome of leader supporting behavior?
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better time management for the leader
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According to Blake and Mouton, effective leaders are most likely to have:
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a high concern for both the task and relationships
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Which is not a method for developing behavior taxonomies?
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distributive aggregation
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Which of the following is not one of the three behavior meta-categories identified by Yukl?
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process-oriented
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Which of the following is not primarily a change-oriented behavior?
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setting specific performance goals for subordinates
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Which type of behavior is least likely to occur with people outside the leader's work unit?
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empowering
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Which of the following was not recommended as a guideline for managers?
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provide more direction to people with independent work roles
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Which of the following was not provided as a guideline for developing subordinates?
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provide detailed instructions on how to carry out each assignment
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Which of the following guidelines for recognizing was recommended?
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actively look for effective behavior or contributions to recognize
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Which of the following was provided as a guideline for monitoring?
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develop independent sources of information about the performance of the work unit
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Which feature was not recommended as a guideline for setting performance goals?
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set goals for every task and responsibility
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Which of the following was not recommended as a guideline for coaching?
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provide detailed instructions on how to carry out each assignment
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Which of the following was not a suggested guideline for action planning?
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Identify the best procedure for conducting each action step
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Which of the following is least likely to be a reason for resistance by employees to a proposal by top management to change the current strategy?
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resentment of external dependencies
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Which is least likely to be the reason for resistance to major changes in job content and procedures by people who have been doing the job with moderate success for many years?
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concern about the high cost to the organization of making the changes
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Which of the following is part of Lewin's model of organizational change?
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refreezing
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What is the initial stage in the multi-stage model of reaction to change?
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denial
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A successful vision for an organization is most likely to include:
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a vivid image of what can be achieved and why it is worthwhile
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Which of the following is least desirable for a vision?
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it should include detailed action steps
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Which of the following was not recommended when developing a vision for an organization?
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rely on your knowledge about organization members as the primary source of ideas for a vision
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Which is most likely to be effective for implementing major change?
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provide opportunities to experience early success in implementing change
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What is the recommended way to deal with someone in a key position who continues to resist change and is likely to sabotage it?
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find a qualified replacement who supports the change
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Which approach is least likely to be useful when trying to implement a major change in an organization?
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describe the changes as routine, incremental adjustments to avoid upsetting people
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Which of the following was not recommended to facilitate acceptance and successful implementation of a major change?
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convince people that the change can be made without any difficulties or inconvenience for them
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What is the best way to describe the essential processes in learning organizations?
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acquisition, diffusion, and application of new knowledge
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What term used to describe the process of learning how to make incremental improvements in existing products, services, or processes?
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exploitation
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Which of the following is most useful approach for developing a learning organization?
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encourage systems thinking by all managers in the organization
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Which leadership action is least likely to increase flexibility and innovation in an organization?
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ensure that employees understand the formal policies
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The type of organization culture most likely to facilitate long-term performance in a turbulent environment would emphasize:
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the need for flexibility and continuous learning
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The decision procedure that provides a subordinate the most influence is:
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delegation
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Which decision of the following procedures gives a leader the most control over the final decision?
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consultation with some individuals in the group
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In the Vroom-Yetton model of decision participation, the rules for identifying appropriate decision procedures are designed to protect:
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the quality of the decision and subordinate acceptance of it
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According to the Vroom-Yetton model, the leader should not use an autocratic decision procedure when:
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the decision is important and subordinates have relevant information
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What is the least important reason for delegating to subordinates?
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ensure subordinates have enough work to do
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Substantial delegation is most likely to occur when:
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the manager is confident and secure
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Decisions about what to delegate to a subordinate are most likely to be influenced by:
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how competent and trustworthy the subordinate is
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Which of the following actions does not represent a significant form of delegation?
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assign a larger number of routine tasks
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Which of the following is not likely to be a benefit from using delegation?
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less responsibility for an overloaded manager
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Which is not a guideline for effective delegation?
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delegate high priority tasks that are urgent
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Which of the following was not a guideline for how to delegate effectively?
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tell the subordinate to report any problems immediately
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A manager should not delegate tasks that are:
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symbolically important
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Which of the following was not recommended as a guideline for participative leadership?
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identify the best ideas and quickly dismiss any that have weaknesses
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Which is the following is a guideline for encouraging participation by subordinates in a meeting to discuss a proposed change by a manager?
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present the proposal as tentative and encourage subordinates to improve it
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What is the best way to summarize the findings in research on participative leadership?
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the results are inconsistent and dependent on the situation
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Which of the following characteristics of the job or organization is most likely to be a facilitating condition for the effectiveness of empowerment?
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repeated transactions in a continuing relationship with customers
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What is the best conclusion about the traits of managers?
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some traits improve the chance of being effective, but their relative importance depends on the situation
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What is the most important motive for predicting who will seek leadership positions?
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power
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Which pattern of traits (from strongest to weakest) is best for managers in organizations?
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power, achievement, affiliation
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Effective managers are least likely to have which of the following traits?
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high need for affiliation
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What is the most accurate conclusion about power motivation of managers?
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managers with a socialized power orientation are more likely to be effective than managers with a personalized power orientation
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A leader with a socialized power orientation is more likely to:
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empower subordinates
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A very narcissistic leader is most likely to:
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become preoccupied with power and prestige
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Effective leaders are least likely to have a high score on which "big five" trait?
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neuroticism
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It is better for a leader to have a moderately high level than a very high level of which trait or skill?
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self confidence
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Research at CCL found that leaders who eventually derailed in their careers:
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experienced a string of successes in their earlier managerial positions
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Research at CCL found that compared to managers who derailed in their career, managers who continued to be successful had more:
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interpersonal skill
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Social perceptiveness and behavioral flexibility are key components of:
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social intelligence
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Which conclusion best describes how CEO skills are related to organization performance?
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the most important skills depend on several aspects of the situation
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In comparison to low-level supervisors, top executives usually need more:
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conceptual skills
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Which statement about technical skills is most accurate"
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they are most important for lower level managers
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Which of the following was not presented as a guideline for career planning?
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display strengths and hide weaknesses to build an image of superior competence
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The primary explanatory process in Path-goal Theory of leadership is:
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the influence of leader behavior on subordinate expectations
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According to Path-goal theory, supportive leadership contributes most to subordinate satisfaction and motivation when the task is:
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tedious and stressful
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According to Path-Goal Theory, directive leadership is most effective when:
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work roles are ambiguous
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According to Kerr and Jermier, leadership is least important when:
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there are many substitutes and few neutralizers
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According to Leader Substitutes Theory:
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hierarchical leadership is less important when many substitutes are present in the situation
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According to Cognitive Resources Theory, there is less likely to be a relation between intelligence and leader effectiveness when:
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there is a high level of interpersonal stress
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According to Cognitive Resource Theory, what is the best predictor of leader success when there is high interpersonal stress?
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leader experience
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A leader with a high LPC score will perform best when the situation is:
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moderately favorable
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What is the major situational variable in Hersey and Blanchard's leadership theory?
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subordinate maturity
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According to the Multiple Linkage Model, short-term group effectiveness depends primarily on what the leader does to:
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correct any deficiencies in intervening variables
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In the Multiple Linkage Model, long-term group effectiveness depends primarily on:
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the leader's ability to make the situation more favorable
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Which contingency theory uses specific leadership behaviors rather than broad meta-categories?
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multiple linkage model
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Which of the following was not a suggested guideline for adaptive leadership?
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provide more direction to people with independent work roles
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Which of the following was a suggested guideline for adaptive leadership?
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maintain a high level of situational awareness
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Which of the following actions by a manager is least useful for improving coordination with other departments in the organization?
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provide more direction of work unit activities
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Which of the following was not identified as a weakness of most contingency theories of effective leadership?
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over-emphasis on joint effects of situational variables
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What kind of power is dependent upon friendship and trust?
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referent power
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Which two kinds of power have been found to be related most strongly to leader effectiveness in motivating subordinates?
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expert and referent power
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Control over access to information is a source of power over:
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peers, superiors, and subordinates
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Referent power is most likely to result in which type of influence process?
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personal identification
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Which of the following is not an example of resistance to an influence attempt?
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carry out the request with only the minimum necessary effort
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Use of legitimate power by leaders is most likely to result in which outcome?
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compliance
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The status and influence accorded an emergent leader depends primarily on:
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the leader's demonstrated competence and loyalty
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Which statement about institutionalization in organizations is most accurate?
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it describes how power is used to enhance or protect that power
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Explaining why a proposed activity would be good for the target person is an example of which tactic?
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apprising
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Which influence tactic is used most frequently in organizations?
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rational persuasion
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Which tactic is more likely to be used in a follow-up influence attempt than in an initial influence attempt?
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pressure
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Which influence tactic is used more often in attempts to influence superiors than in attempts to influence subordinates?
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coalition
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Which influence tactic is most likely to result in target commitment?
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consultation
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Which influence tactic is least likely to result in target commitment?
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exchange
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Which influence tactic is most dependent on the agent's reward power?
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exchange
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Strong expert power is most likely to enhance the effectiveness of which tactic?
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rational persuasion
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The research on LMX shows that effective leaders:
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have high quality exchange relationships with most subordinates
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When there is a high LMX relationship, the leader is more likely to:
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understand the subordinate's problems and needs
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Which was not found in the research on leader-member exchange?
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the LMX relationship with a subordinate continued to improve each year
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A special exchange relationship with some subordinates least likely to occur when:
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the leader has an unfavorable relationship with superiors
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Research on attributions shows that most people:
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overestimate the effect leaders have on organizational performance
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When is a leader most likely to be viewed as highly effective?
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the leader makes major changes in strategy, and performance rapidly improves
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Which statement about implicit leadership theories is not accurate?
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implicit theories are seldom found in people who are intelligen
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Studies on how managers perceive poor performance by a subordinate find that they are most likely to:
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attribute the cause to internal factors such as motivation or ability
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How are managers most likely to interpret the reasons for effective performance?
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internal attributions are made for high LMX members and external attributions are made for low LMX members
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After a manager makes an external attribution for weak performance by a subordinate, what is the least likely response by the manager?
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increase incentives
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Which of the following is a recommended guideline for correcting a subordinate's performance deficiencies?
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explain why the subordinate's behavior is causing problems for others
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In a meeting to deal with poor performance by a subordinate, the leader should:
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ask the subordinate to suggest remedies
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An employee who volunteers to stay late and do extra work is using which form of impression management?
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exemplification
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What is not one of the impression management tactics described in the chapter?
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supplication
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Which of the following is a cognitive strategy for self management?
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positive self talk
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Which of the following is a suggested guideline for followers?
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verify the accuracy of information you provide to the leader
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Which of the following was not mentioned as a primary determinant of performance for a functional team?
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how long the current leader has been in that position
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Which of the following was not mentioned as a reason for high team performance?
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diverse mental models for team members
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The greatest amount of shared leadership is likely to be found in:
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a self-managed operational team
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Which type of team is most likely to be given the task of designing a new product and bringing it into production?
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cross-functional project team
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Which is not likely to improve the effectiveness of a self-managed team?
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change the membership frequently to give the team fresh ideas
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Which type of activity is least likely to be delegated to a self-managed team?
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determining strategic objectives and priorities
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Members are most likely to experience role conflict and divided loyalties:
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in a cross-functional project team
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What is the most useful role for the external leader of a self-managed team?
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serve as a coach, facilitator, and advocate for the group
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What was found in research on the effectiveness of self-managed teams?
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the results were not consistent across studies
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Which process is most likely to occur in an after-activity review?
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analysis of what was done well and what needs to be changed
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Which of the following is least likely to build collective identification and mutual trust among team members?
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use more rewards that are contingent on individual performance
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Which process was not a suggested method for team building?
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ask members to elect an informal leader to represent the team
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The primary responsibility of the leader of a decision group is to:
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structure the discussion in a systematic manner
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Which of the following is a task-oriented leadership function in decision groups?
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summarizing
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Which leader action is most likely to improve a group decision?
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separate solution generation from solution evaluation
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Which of the following was not recommended for leaders of decision groups?
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focus the group discussion on the best two solutions
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Which condition is not likely to limit a chief executive's discretion to make major changes in the strategy of an organization?
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the organization has ample financial reserves
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Research finds that major changes in companies are usually initiated by:
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an external successor brought in to replace a CEO who was forced out
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When an organization has declining performance, a CEO who has been in office for many years is least likely to:
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make major changes in the organization's strategy
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What is the best summary of findings in research on leadership succession?
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chief executives have a moderate impact on organizational performance when measured over a period of several years
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According to Schein, organization culture is best described as:
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basic values and beliefs shared by members of the organization
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How is a strong organizational culture related to the financial performance of an organization?
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performance may be enhanced or reduced
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Which is not a core performance determinant for an organization in the flexible leadership theory?
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leader experience and intelligence
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According to the flexible leadership theory, the CEO of an organization should:
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coordinate leadership processes across levels and subunits
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According to flexible leadership theory, strategic leadership is most difficult when:
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the performance determinants are all very important
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Which guideline about management programs and systems is most consistent with flexible leadership theory?
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programs and systems should be supported by the direct behavior of individual managers
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In what situation are executive teams least likely to be useful?
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there is intense competition among executives to become the next CEO
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Which of the following actions by the CEO is not likely to improve the effectiveness of an executive team?
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eliminate most meetings and use email to communicate separately with individuals
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Which of the following theories most strongly emphasizes the importance of emergent processes for the adaptation of organizations to their environment?
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complexity leadership theory
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When the competition is intense and the environment is changing rapidly, it is especially important to:
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maintain a high level of external monitoring
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Which of the following was not given as a guideline for external monitoring?
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rely primarily on your own intuition to analyze the environment
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Which condition is least important for the success of a new strategy?
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it is similar to a strategy that was previously successful
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Charismatic leadership is best understood by examining:
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leader, subordinate, and situational characteristics
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Which of the following influence processes is least important in theories of charismatic leadership?
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instrumental compliance
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Which is not an important behavior in the attribution theory of charismatic leadership?
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developing subordinate skills
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According to Conger and Kanungo, attributions of charisma are least likely for a leader who:
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acts in conventional ways to achieve the vision
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According to Shamir, the vision articulated by charismatic leaders emphasizes:
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symbolic and expressive aspects of the work itself
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Descriptive research on narcissistic charismatics found that they are most likely to:
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press ahead in a persistent quest to attain their vision despite setbacks or negative evidence
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Which of the following is not likely to be a negative consequence for a charismatic leader?
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excessive empowerment of followers creates confusion
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What conclusion is best supported in the case study by Roberts of a school administrator?
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followers attribute charisma to a new leader who uses unconventional behavior and enthusiastic visioning to deal successfully with a crisis
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Which of the following is not a transformational behavior according to Bass?
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contingent reward behavior
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According to Bass, effective transformational leaders:
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use a combination of transformational and transactional behaviors
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Which statement about transformational and charismatic leadership is most accurate?
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charismatic leaders are less common in business organizations
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Most theories of charismatic and transformational leadership:
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emphasize emotional processes more than rational processes
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Which statement comparing transformational and charismatic leadership is most accurate?
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leader articulation of an appealing vision is important in both theories
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Personal identification with the leader:
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is more important for charismatic leadership than for transformational leadership
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Which is not a recommended guideline for transformational leadership?
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ask followers to trust the leader's exceptional ability
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Which was a suggested guideline for communicating a vision?
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explain in a general way how the vision can be attained
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According to Burns, transforming leaders are most likely to appeal to:
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ideals and moral values
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Unethical behavior is less likely for a leader with:
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an internal locus of control orientation
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Which condition is most likely to encourage ethical behavior in organizations?
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cultural values for individual responsibility
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What is the most important indictor of personal integrity in the theories of ethical leadership?
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leader behavior is consistent with the leader's espoused values
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Ethical behavior is more likely to occur when the dominant concern for the leader is:
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complying with the organization's formal rules and policies
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Which is not a major obstacle in evaluating ethical leadership for individual leaders?
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lack of interest in ethical leadership among scholars
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Ethical behavior and integrity for a leader is most likely to result in:
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higher subordinate satisfaction and trust
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What is emphasized more in ethical leadership theories than in transformational leadership?
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leader values
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Which type of value is not emphasized in theories of ethical leadership?
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hedonism
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Which theory emphasizes the importance for leaders of helping people satisfy their dual needs for fellowship and transcendence?
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spiritual leadership
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Which theory has the most emphasis on the responsibility of leaders to oppose social injustice and inequality?
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servant leadership
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Which theory includes the largest number of influence processes and follower characteristics?
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authentic leadership
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Which of the following theories has the most emphasis on improving subordinate performance?
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transformational leadership
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Which of the following was not a recommendation for ethical leadership behavior?
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stay neutral in political conflicts involving ethical issues
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What is the most appropriate strategy for a leader when there is a decision that involves a conflict among the interests of different stakeholders?
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help the parties find an integrative solution
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What statement about leader influence on the ethical behavior of followers is not accurate?
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leaders have very little influence on follower ethical behavior
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What was not mentioned as an important question in the cross-cultural research on leadership?
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differences in beliefs about the importance of leadership for organizations
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What is the name of the most extensive research program on cross-cultural leadership?
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global leadership and organizational behavior effectiveness (GLOBE)
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Which description of cross-cultural research on leadership is most accurate?
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methodological problems make the interpretation of results very difficult
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Which of the following is least likely to be a source of difficulties in cross-cultural research on leadership?
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reluctance of people in some cultures to participate in the research
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What is the most accurate description of culture clusters?
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countries with a similar set of values
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Which value was not regarded as important for effective leadership in all the cultures that were studied?
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compassionate
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Which attribute was considered important for leaders in all of the cultures that were studied?
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decisive
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Participative leadership is most likely to be effective in a culture with:
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low power distance
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Which cultural value dimension is most likely to encourage rapid economic development?
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high performance emphasis
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Detailed plans and formal procedures are most likely to be found in a culture with:
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high uncertainty avoidance
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Which statement is most accurate according to the research on gender and leadership?
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men and women do not differ much in their effectiveness as leaders
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Which is least likely to be a reason for the "glass ceiling" in large organizations?
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differences in leadership behavior displayed by men and women
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Which was recommended as a guideline for managing diversity in organizations?
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explain the benefits of diversity for the team or organization
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Which of the following was not mentioned as a promising method to improve equal opportunity in organizations?
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select managers randomly from a list of qualified candidates
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Which of the following was not suggested as a mechanism for reducing discrimination and intolerance in an organization?
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quotas to ensure each minority group is equally represented in leadership positions
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Which feature is the least desirable for a diversity program?
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help people understand why they are responsible for discrimination
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Training programs to enhance leadership skills:
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are widely used for managers in organizations
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Which approach for leadership development is used most often by organizations?
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formal training programs
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Which was not found in most studies on leadership training in organizations?
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most organizations systematically assess their leadership training activities to ensure they
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Which of the following was not recommended in the design of effective training?
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sequence content from complex to simple ideas
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Which of the following was not a suggested guideline for effective training?
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begin with complex material that requires trainees to stay focused
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Research on the way managers acquire leadership skills find that:
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learning from experience is an important source of leadership skills
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Research at CCL indicates that the least amount of learning occurred for managers who had:
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assignments for which they were already well prepared
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Which of the following statements about learning from feedback is least likely to be true for top executives?
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the realization that they have made it to the top causes executives to become less defensive and more open to feedback
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The research on consequences of mentoring indicates that:
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both the mentor and the person receiving mentoring get benefits from it
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Which developmental method provides the most varied and intensive feedback to managers about their traits, skills, and behavior?
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developmental assessment centers
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In most behavior feedback workshops for management development, the primary source of information about a manager's behavior is:
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questionnaires filled out by people with whom the manager works
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Which of the following is not likely to be an advantage of executive coaching over formal training courses?
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expense
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Which two types of benefits were identified as likely outcomes of mentoring for the person who is being mentored?
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career facilitation and psycho-social benefits
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Which developmental method is most useful for helping managers to understand their inner feelings and values?
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personal growth programs
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Which of the following was not recommended for an integrated approach to management development in companies?
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use currently popular training programs
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Which of the following is not a recommended guideline for self-development of leadership skills?
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look for easy answers to developmental needs
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Which conclusion about progress in leadership research is most accurate?
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much has been learned about determinants of effective leadership
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Which if the following was not mentioned as a weakness in most leadership theory and research?
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use of multiple methods to verify findings
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Which is least likely to be a reason for the confused state of the leadership literature?
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the use of complex theories to explain leader influence
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What is the best conclusion about the current state of leadership theory?
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most of the theories have not been adequately tested
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Which conclusion about trends in leadership research over the last decade is not correct?
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there is more research to test contingency theories of leadership
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Which of the following is not characteristic of most leadership research?
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an emphasis on explanatory processes and mediating variables
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What research method is used most often to study leadership effectiveness?
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survey field studies
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Which type of research is least likely to be useful for increasing our understanding of leadership at this point in the development of the field?
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same source survey studies
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Which of the following is not a common feature of leadership research?
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studies that involve field experiments
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What is the best conclusion about the results from research on the trait, behavior, and power-influence research?
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the findings from different approaches show substantial convergence
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Convergence of findings from different research approaches in leadership:
answer
is facilitated by an integrating conceptual framework
question
Which is not true for the integrating conceptual model presented in this chapter?
answer
the model is supported by many studies that examine all the linkages
question
The implications of empowerment for effective leadership are most important for which level of leadership theory?
answer
organizational level
question
Employee talent is relevant for understanding effective leadership:
answer
at all three of these levels
question
Effective leaders are most likely to:
answer
help build consensus about objectives and strategies
question
Which of the following was not described as an essential theme for effective leadership?
answer
rely on followers to interpret events