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Home Page Flashcards MGMT Comm - Ch.11 - Flashcards

MGMT Comm – Ch.11 – Flashcards

Noah Thomson
8 July 2022
25 test answers

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question
Which of the following is not a purpose for a business report? a. To convey information b. To increase production c. To answer questions d. To solve problems
answer
b. To increase production
question
Which of the following reports is an example of an informational report? a. A report that shows a manufacturing firm has complied with environmental regulations b. A memo report that provides two alternatives to the company's order processing system and tries to persuade management to adopt the best one c. A report that presents possible solutions to solve a company's turnover problem d. A report that tries to convince the board of directors to offer on-site child care
answer
a. A report that shows a manufacturing firm has complied with environmental regulations.
question
Tania will be writing an analytical report that discusses three potential new locations for her company. She wants to follow the indirect strategy. How should she organize her report? a. Introduction/Background, Discussion/Analysis, Summary b. Introduction/Background, Facts/Findings, Summary c. Conclusion/Recommendations, Introduction/Problem, Facts/Findings d. Introduction/Problem, Facts/Findings, Conclusions/Recommendations
answer
d. Introduction/Problem, Facts/Findings, Conclusions/Recommendations
question
The first step in writing a report is to ________ . a. prepare a work plan b. implement your research strategy c. compose the first draft d. analyze the problem and purpose
answer
d. analyze the problem and purpose
question
Which question should you ask to anticipate your audience? a. What do my readers need to know about this topic? b. What sources should I consult to determine the significance and scope of the problem? c. Should my report be analytical or informational in nature? d. In what format should I present my findings?
answer
a. What do my readers need to know about this topic?
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question
A good work plan for a business research project should include a statement of the problem, a statement of purpose, a tentative outline, a work schedule, and a ________ . a. list of all primary and secondary resources b. detailed budget c. list of visual aids d. research strategy
answer
d. research strategy
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question
Nearly every written report should begin with ________ . a. a study of primary data b. a review of secondary data c. personal observation d. a scientific investigation
answer
b. a review of secondary data
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question
Which of the following is the best advice for searching the Web? a. Omit articles and prepositions. b. Choose your favorite search tool to use exclusively. c. Use uppercase letters for all searches. d. Use verbs as search words and limit your search to one or two words.
answer
a. Omit articles and prepositions.
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question
Web sources should be evaluated for their authority, content, accuracy, and currency. What question should you ask to determine the currency of a Web source? a. Are there errors in spelling, grammar, or usage? b. Who is the intended audience based on content, tone, and style? c. Who published the source? d. What is the date of the Web source?
answer
d. What is the date of the Web source?
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question
Which of the following is the best question to include in a mail survey? a. Why are you in favor of a flat-rate income tax? b. What do you think of a flat-rate income tax? c. Do you approve of a flat-rate income tax? d. What benefits do you think a flat-rate income tax will offer?
answer
c. Do you approve of a flat-rate income tax?
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question
All of the following are reasons for documenting report data except ________ . a. to demonstrate your command of the English language b. to save time c. to protect yourself against charges of plagiarism d. to strengthen your argument
answer
a. to demonstrate your command of the English language
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question
To help you paraphrase effectively, which of the following should you practice? a. Use the same grammatical structure of the original document. b. Write your own version of the original document without looking it. c. Use synonyms periodically to replace some of the words in the original document. d. Scan the original to get a quick understanding.
answer
b. Write your own version of the original document without looking it.
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question
What is the most frequently used graphic in a report? a. Pie chart b. Flowchart c. Table d. Line chart
answer
c. Table
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question
A ________ is especially effective in comparing related items, illustrating changes in data over time, and showing segments as a part of the whole. a. bar chart b. table c. pie chart d. line chart
answer
a. bar chart
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question
What is the best advice to follow when incorporating graphics within the body of a report? a. Avoid citing any sources of graphics within a report because this information will be included at the end. b. Use lots of color and decorations to demonstrate your artistic flair. c. Introduce the graphic. d. Incorporate at least six graphics within a report to break up text and to provide visual relief.
answer
c. Introduce the graphic.
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question
Based on their function, business reports usually fall into one of two categories: informational or analytical. a. True b. False
answer
True
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question
Analytical and informational reports are always written using a letter format. a. True b. False
answer
False
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question
Whether preparing an analytical or informational report, you do not need to prepare a purpose statement. a. True b. False
answer
False
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question
Anticipating the audience helps writers determine how much background material to include, how much detail to add, and what method of organization and presentation to follow. a. True b. False
answer
True
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question
Secondary data result from firsthand experience and observation. a. True b. False
answer
False
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question
As a writer of business reports, you will probably begin your secondary research with electronic resources. a. True b. False
answer
True
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question
Plagiarism is the act of using another's ideas without proper documentation. a. True b. False
answer
True
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question
As long as you paraphrase the information you find during your research, you don't have to give credit to the original source. a. True b. False
answer
False
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question
Incorporating graphics within a report can clarify data. a. True b. False
answer
True
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question
The major advantage of line charts is that they show changes over time, thus indicating trends. a. True b. False
answer
True
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Question
What is the right structure for an essay
Answer
A paragraph is a related group of sentences that develops one main idea. Each paragraph in the body of the essay should contain:
  • a topic sentence that states the main or controlling idea
  • supporting sentences to explain and develop the point you’re making
  • evidence from your reading or an example from the subject area that supports your point
  • analysis of the implication/significance/impact of the evidence finished off with a critical conclusion you have drawn from the evidence.