Question 1

The organization chart depicts the positions of the board offices in corporate headquarters.

Accepted Answer

False

Question 2

Differentiation means that differentiated units are put together so that work is coordinated into an overall product.

Accepted Answer

False

Question 3

Division of labor and specialization are not closely related.

Accepted Answer

False

Question 4

The numerous tasks that must be carried out in a large organization make specialization a necessity.

Accepted Answer

True

Question 5

When there are many subunits and many kinds of specialists who think differently, differentiation is high.

Accepted Answer

True

Question 6

Coordination refers to the procedures that link the various parts of the organization to achieve the organization\'s overall mission.

Accepted Answer

True

Question 7

Authority resides in people and not in positions.

Accepted Answer

False

Question 8

Stockholders are generally directly involved in managing the organization.

Accepted Answer

False

Question 9

The board of directors determines the strategic direction in corporations.

Accepted Answer

True

Question 10

The three broad levels of the organizational pyramid are commonly called the organizational structure.

Accepted Answer

False

Question 11

Corporate governance is the role of the corporation\'s executive staff and board of directors in ensuring that the firm\'s activities meet the goals of the firm\'s stakeholders.

Accepted Answer

True

Question 12

It is generally accepted that fewer hierarchical levels creates greater operating efficiency.

Accepted Answer

True

Question 13

Tabitha, a manager at All-Bright Cleaning Services, Inc. supervises 139 front-line employees. She reports to is the President. All-Bright Cleaning Services, Inc. would be considered a tall organization.

Accepted Answer

False

Question 14

Mallory manages a branch retail store for Simply Sweet, a retail bakery. She supervises ten people including the bakers and the clerks located in her branch. She reports directly to the owner of Simply Sweet. Simply Sweet would be considered a tall rather than a flat organization.

Accepted Answer

False

Question 15

There is no specific ideal number of subordinates that a manager should supervise.

Accepted Answer

True

Question 16

The number of subordinates who report directly to an executive or supervisor is called the span of control.

Accepted Answer

True

Question 17

Murray works on an automobile assembly line. His job is to assemble the door on every vehicle that is on the line. The job is quite defined and specific as an incorrect assembly could endanger future drivers and passengers of the car. Murray is most likely supervised using a wide span of control.

Accepted Answer

True

Question 18

The optimal span of control is five subordinates, according to Napoleon Bonaparte.

Accepted Answer

True

Question 19

Delegation is the assignment of authority and responsibility to a subordinate at a lower level.

Accepted Answer

True

Question 20

Delegation means that a person is assigned a task that he or she is supposed to carry out.

Accepted Answer

False

Question 21

Delegation of work responsibilities is more effective when the manager does not delegate authority also.

Accepted Answer

False

Question 22

If Consuelo, a manager at Nearly New, a consignment store chain, delegates responsibility to a subordinate, she is relieved of the ultimate responsibility and accountability for her subordinate\'s actions.

Accepted Answer

False

Question 23

Accountability means the subordinate\'s manager has the right to expect the subordinate to perform the job, and the right to take corrective action if the subordinate fails to do so.

Accepted Answer

True

Question 24

Effective delegation usually results in the manager losing control of the work to be accomplished.

Accepted Answer

False

Question 25

One advantage of delegation is that it helps develop effective subordinates.

Accepted Answer

True

Question 26

The first step in effective delegation is selecting the person to whom you will delegate.

Accepted Answer

False

Question 27

If you are not delegating, you are merely doing things.

Accepted Answer

True

Question 28

A basic characteristic of decentralized organizations is the delegating of authority to people at lower hierarchical levels to make decisions and take action.

Accepted Answer

True

Question 29

In a centralized organization the high-level executives make most decisions and pass them down to lower levels for implementation.

Accepted Answer

True

Question 30

Sometimes organizations change their degree of centralization.

Accepted Answer

True

Question 31

Line departments are units that support staff departments.

Accepted Answer

False

Question 32

The three basic approaches to departmentalization are line, staff, and matrix.

Accepted Answer

False

Question 33

Robin Randalson works in the Human Resources Department for Kindly Kare Corporation, a retirement community. Therefore, Robin works for a staff department, rather than a line department.

Accepted Answer

True

Question 34

The functional structure would be most appropriate in complex and changing environments.

Accepted Answer

False

Question 35

Functional departmentalization occurs in only large organizations

Accepted Answer

False

Question 36

A clear advantage of the functional form of departmentalization is that technical specialists are relatively free of administrative work.

Accepted Answer

True

Question 37

The divisional organization has departmentalization that groups units around products, customer, or geographic regions.

Accepted Answer

True

Question 38

Cambridge Computer Installations, Inc. (CCII) has separate company-wide marketing, production, design and research departments. CCII is a divisional organization.

Accepted Answer

False

Question 39

A clear advantage of the product form of departmentalization is that task responsibilities are clear.

Accepted Answer

True

Question 40

Macy\'s Group, has geographic divisions for its operations serving particular states or regions of the U.S. Macy\'s uses a customer division.

Accepted Answer

False

Question 41

The primary advantage of both the product and customer/regional approaches to departmentalization is the ability to focus on customer needs and provide faster, better service.

Accepted Answer

True

Question 42

A matrix organization is a hybrid form of organization in which functional and divisional forms overlap.

Accepted Answer

True

Question 43

The unity-of-command principle states that a person should have multiple managers who lead together, giving subordinates the same unified message.

Accepted Answer

False

Question 44

To a large degree, problems can be avoided if the key managers in a matrix learn the behavioral skills demanded in the matrix structure.

Accepted Answer

True

Question 45

A network organization makes heavy use of the informal grapevine to run the firm.

Accepted Answer

False

Question 46

Another name for a virtual corporation is a dynamic network.

Accepted Answer

True

Question 47

A broker is someone who assembles and coordinates participants in a network.

Accepted Answer

True

Question 48

When organizations differentiate their structures, they also need to be concerned about integration and coordination.

Accepted Answer

True

Question 49

Coordination methods include standardization, plans and mutual adjustment

Accepted Answer

True

Question 50

Gerry, the operations manager of the Douglas County School District requires all schools to use the same type of computers and operating systems. This simplifies both the purchasing and training processes. In this instance, Gerry can best be described as coordinating the school district using plans.

Accepted Answer

False

Question 51

The presence of rules and regulations governing how people in the organization interact is called formalization.

Accepted Answer

True

Question 52

Coordination by plan deals with exact rules and procedures that spell out what needs to be done and how.

Accepted Answer

False

Question 53

Coordination by mutual adjustment involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone.

Accepted Answer

True

Question 54

The simplest and most flexible approach to coordination is by mutual adjustment.

Accepted Answer

False

Question 55

Today\'s complex and dynamic organizations must either reduce the need for information or process more information to cope with high uncertainty and heavy information demands.

Accepted Answer

True

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