MGMT 3310 Chapter 14 – Flashcards

Unlock all answers in this set

Unlock answers
question
Which of the following is defined as the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain?
answer
Machiavellianism
question
An overall impression of a person or situation based on one attribute, either favorable or unfavorable, is an example of:
answer
the halo effect.
question
_____is the process by which individuals screen and select the various objects and stimuli that vie for their attention.
answer
Perceptual Selectivity
question
An interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations is called:
answer
Organizational Behavior
question
When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening.
answer
Emotional contagion
question
Which of the following refers to the tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces?
answer
Locus of control
question
All of the following are things bad bosses do to create stress for their subordinates EXCEPT:
answer
Tell people exactly what is expected of them
question
The first step in the perception process is _____.
answer
observation
question
The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of:
answer
self-serving bias
question
_____is defined as a positive attitude toward one's job.
answer
job satisfaction
question
Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?
answer
Agreeableness
question
The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:
answer
Perception
question
Which of the following refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented?
answer
Conscientiousness
question
A high degree of _____means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence.
answer
self-awareness
question
Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?
answer
High Mach
question
In what stage of the perception process are individuals likely to put things into patterns?
answer
Organizing
question
Stress can be caused by:
answer
task demands role demands interpersonal demands physical demands E.) All of these
question
All of the following are tactics for promoting stronger organizational commitment EXCEPT:
answer
maintaining a secretive culture
question
The tendancy to overestimate the contribution of external factors is part of which perceptual bias?
answer
The fundamental attribution error
question
Research shows that _____are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded.
answer
High Machs
question
Type A behavior pattern is characterized by all of these EXCEPT:
answer
relaxed lifestyle
question
The tendancy to overestimate the contribution of internal factors is part of which perceptual bias?
answer
Self-serving bias
question
_____ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.
answer
Personality
question
An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:
answer
self-efficacy.
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New