MGMT 3310 Chapter 14 – Flashcards
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Which of the following is defined as the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain?
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Machiavellianism
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An overall impression of a person or situation based on one attribute, either favorable or unfavorable, is an example of:
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the halo effect.
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_____is the process by which individuals screen and select the various objects and stimuli that vie for their attention.
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Perceptual Selectivity
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An interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations is called:
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Organizational Behavior
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When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening.
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Emotional contagion
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Which of the following refers to the tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces?
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Locus of control
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All of the following are things bad bosses do to create stress for their subordinates EXCEPT:
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Tell people exactly what is expected of them
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The first step in the perception process is _____.
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observation
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The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of:
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self-serving bias
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_____is defined as a positive attitude toward one's job.
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job satisfaction
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Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?
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Agreeableness
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The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:
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Perception
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Which of the following refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented?
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Conscientiousness
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A high degree of _____means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence.
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self-awareness
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Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?
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High Mach
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In what stage of the perception process are individuals likely to put things into patterns?
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Organizing
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Stress can be caused by:
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task demands
role demands
interpersonal demands
physical demands
E.) All of these
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All of the following are tactics for promoting stronger organizational commitment EXCEPT:
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maintaining a secretive culture
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The tendancy to overestimate the contribution of external factors is part of which perceptual bias?
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The fundamental attribution error
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Research shows that _____are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded.
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High Machs
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Type A behavior pattern is characterized by all of these EXCEPT:
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relaxed lifestyle
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The tendancy to overestimate the contribution of internal factors is part of which perceptual bias?
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Self-serving bias
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_____ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.
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Personality
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An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:
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self-efficacy.