Marketing Eras – Flashcards
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simple trade era
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1860 just trade
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production era
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1860-1930 products sell themselves
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sales era
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1920-1960 more complex with competition
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marketing concept era
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1960-1990 american consumers firm should meet and exceed wants
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market orientation era
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1980-1990 looking ahead at trends to understand consumers
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relationship marketing
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keeping the customer happy with loyalty for a solid product buying