Levi Chapter 17: Team Building and Team Training

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What is Team Building?
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It is the term used to describe approaches to improving the operation of teams.
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Team-building programs typically focus on:
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improving teamwork skills, developing social relations , and solving problems that disrupt team performance.
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What is organizational development?
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Is a set of social science techniques designed to promote changes in organizations that enhance personal development and increase organizational effectiveness.
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What does team building means?
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Means regularly taking time to evaluate the performance of teams to identify obstacles and develop patterns of work that are more productive.
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Different perspectives (two points of views only) on Team Building:
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1) Team building means making sure the team has common goals and that members can work together to achieve them; 2) Team building is a set of approaches designed to improve the team’s social relations and interactions in order to make the team more effective.
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What requires an effective teamwork?
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Effective teamwork requires a supportive organizational environment.
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Most companies that use teams do little in the way of teamwork.
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They fail to include teamwork in their goals and rewards systems.
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Research has demonstrated the effectiveness of team-building programs.
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Evaluation studies measure the impacts of team building on the following criteria: 1) cognitive; 2) affective; 3) team process, and; 4) performance.
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Criteria for Effective Teams (some examples only):
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1) Clear and measurable performance goals; 2) Roles and assignments that are accepted by team members; 3) Climate of trust, psychological safety, and support; 4) Open and participative communication environment; 5) Supportive Leadership, among other.
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Some symptoms of Ineffective Teams:
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1) Decrease in team performance; 2) Increase in complaints from team members; 3) Lack of involvement from team members; 4) High dependency on the leader, among other.
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Five different types of team-building programs:
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1) Goal Setting; 2) Role clarification; 3) Interpersonal process skills; 4) Cohesion building; 5) Problem Solving.
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What is goal setting?
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The goal setting process is designed to clarify the purpose of the team.
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What is role clarification?
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The role clarification approach focuses on clarifying individual roles, group norms, and shared responsibilities of team members.
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What are interpersonal process skills?
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Team members need to learn how to coordinate their efforts with other members and work together as a team. If a team’s problems are related to a lack of these teamwork skills, teaching members interpersonal process skills is one approach to team building.
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What is cohesion building?
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Is to foster team spirit and build interpersonal connections among team members.
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What is the problem solving approach?
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Team building is designed to improve team operations. The problem solving approach to team building starts with problem identification and analysis.
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To be effective, team members must:
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understand their roles, coordinate their actions with others, and understand how their actions interact with others.
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What is transfer of training?
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Refers to the extent that the new skills learned in training are used in the work environment.
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What is Team Resource Management?
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TRM is a training program to develop a defined set of teamwork competencies so a team can operate without error under stressful circumstances.
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What is the action learning approach?
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Is based on the belief that most learning occurs when people are dealing directly with real-life issues.

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