Levi Chapter 17: Team Building and Team Training

What is Team Building?
It is the term used to describe approaches to improving the operation of teams.
Team-building programs typically focus on:
improving teamwork skills, developing social relations , and solving problems that disrupt team performance.
What is organizational development?
Is a set of social science techniques designed to promote changes in organizations that enhance personal development and increase organizational effectiveness.
What does team building means?
Means regularly taking time to evaluate the performance of teams to identify obstacles and develop patterns of work that are more productive.
Different perspectives (two points of views only) on Team Building:
1) Team building means making sure the team has common goals and that members can work together to achieve them; 2) Team building is a set of approaches designed to improve the team’s social relations and interactions in order to make the team more effective.
What requires an effective teamwork?
Effective teamwork requires a supportive organizational environment.
Most companies that use teams do little in the way of teamwork.
They fail to include teamwork in their goals and rewards systems.
Research has demonstrated the effectiveness of team-building programs.
Evaluation studies measure the impacts of team building on the following criteria: 1) cognitive; 2) affective; 3) team process, and; 4) performance.
Criteria for Effective Teams (some examples only):
1) Clear and measurable performance goals;
2) Roles and assignments that are accepted by team members;
3) Climate of trust, psychological safety, and support;
4) Open and participative communication environment;
5) Supportive Leadership, among other.
Some symptoms of Ineffective Teams:
1) Decrease in team performance;
2) Increase in complaints from team members;
3) Lack of involvement from team members;
4) High dependency on the leader, among other.
Five different types of team-building programs:
1) Goal Setting;
2) Role clarification;
3) Interpersonal process skills;
4) Cohesion building;
5) Problem Solving.
What is goal setting?
The goal setting process is designed to clarify the purpose of the team.
What is role clarification?
The role clarification approach focuses on clarifying individual roles, group norms, and shared responsibilities of team members.
What are interpersonal process skills?
Team members need to learn how to coordinate their efforts with other members and work together as a team. If a team’s problems are related to a lack of these teamwork skills, teaching members interpersonal process skills is one approach to team building.
What is cohesion building?
Is to foster team spirit and build interpersonal connections among team members.
What is the problem solving approach?
Team building is designed to improve team operations. The problem solving approach to team building starts with problem identification and analysis.
To be effective, team members must:
understand their roles, coordinate their actions with others, and understand how their actions interact with others.
What is transfer of training?
Refers to the extent that the new skills learned in training are used in the work environment.
What is Team Resource Management?
TRM is a training program to develop a defined set of teamwork competencies so a team can operate without error under stressful circumstances.
What is the action learning approach?
Is based on the belief that most learning occurs when people are dealing directly with real-life issues.
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