Intro. to Business Mid-term Study Guide Chps. 1-6 – Flashcards
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The total dollar value of all goods and services produced by all people within the boundaries of a country is called
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gross domestic product
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According to economists, inflation is
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a general rise in the level of prices
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A business' efforts to sustain the planet and their participation in ecological movements are part of a firm's
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social responsibility
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The United States, whose economy exhibits elements of both capitalism and socialism, has what is known as a ____ economy
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mixed
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The Federal Reserve uses ____ when it lowers the interest rate charged to banks on short-term loans
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monetary policy
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The consumer price index (CPI)
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is a monthly index that tracks the prices paid by consumers
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For a business, stakeholders represent
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all of the different people or groups who are affected by the business
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Raw materials, buildings, and machinery are ____ resources
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material
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The concept of sustainability focuses on which of the following
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The needs of the present without compromising the future
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A system where the basic economic questions are determined, at least to some degree, through centralized government planning is referred to as a ____ economy
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command
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Deflation
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is a general decrease in the level of prices
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During which phase of the business cycle would a company like General Electric introduce new products?
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Peak
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Some economists believe that sound fiscal and monetary policy can reduce the amount of time the economy is in the ____ stage of the business cycle
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recession
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Microeconomics is the study of
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the decisions made by individuals
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In a socialist economy, key industries owned by the government include all except
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food production
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Fluctuations in a nation's economy are referred to as its
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business cycle
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The purpose of specialization is to
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increase the efficiency of industrial workers
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Productivity can best be described as
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the average level of output per worker per hou
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A market or industry with only one seller is referred to as
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a monopoly
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Cultural diversity represents
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the differences among people in a workforce
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Taking credit for others' ideas or work or not meeting one's commitments in a mutual agreement are ethical issues concerning
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organizational relationships
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A whistle-blower is a person who
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reports illegal or unethical conduct within his or her organization
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If a company deals with violations of its ethical codes ____, the opportunity to be unethical will be reduced
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firmly and consistently
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The National Alliance of Business is a combined effort between
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participating businesses and government
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Customers expect a firm's products to
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be safe, reliable, and reasonably priced
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Noise pollution can be reduced by
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modifying machinery and equipment
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For health-related companies such as Weight Watchers, one of the most frequent ethical issues related to communications that they face is
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deception
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Bribes are
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unethical
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Informing the press or government officials about unethical practices within one's organization is called
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whistle-blowing
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Major advances in consumerism have come through
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federal legislation
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Some Enron executives were aware of the financial problems the company was facing and yet failed to reveal this information to the public. These actions taken by Enron executives were
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unethical
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One problem affirmative action programs have encountered is
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that not all businesspeople favor such programs
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A major way technology affects land pollution is the potential for
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worsening the problem
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Supporters of increased social responsibility would most likely say that the goal of a firm is to
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create value and benefits for owners, employees, and society
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If Casio were to buy out all other calculator manufacturers, what consumer right would be at stake?
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The right to choose
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A social audit is a
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report of what a business has done and is doing about social issues
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Social responsibility
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is costly but provides tremendous benefits to society and the business
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MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement. It does this because it realizes that the customer has the right to
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be informed
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Investors expect management to do all of the following except
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consult them on ethical decisions
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Business ethics
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is the application of moral standards to business situations
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CAFTA, NAFTA, OECD, and OPEC are all examples of
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international economic communities
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The United States is a member of the ____, which is the successor to GATT
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World Trade Organization
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The ___ was established in 1944 and offers low-interest loans and interest-free credit to developing countries?
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Multilateral development bank
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A ____ is a partnership formed to achieve a specific goal or to operate for a specific period of time
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joint venture
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When a country imports more than it exports, it has a(n)
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unfavorable balance of trade
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An unfavorable trade balance is called a(n)
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trade deficit
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The U.S. government created the ____ as a comprehensive source for U.S. companies seeking information on federal programs and activities that support U.S. exports
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Trade Information Center
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A ____ is issued by a bank upon request of an importer stating that the bank will pay an amount of money to a stated beneficiar
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letter of credit
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The World Trade Organization was created by the
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Uruguay Round
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When a country exports more than it imports, it has a(n)
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favorable balance of trade
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____ is an internationally supported bank that provides loans to developing countries to help them grow
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A multilateral development bank
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A ____ is issued by the exporter's bank, ordering the importer's bank to pay for the merchandise
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draft
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A favorable balance of payments means that
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total receipts exceed total payments
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____ is the ability to produce a specific product more efficiently than any other product
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Comparative advantage
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Who are the members of NAFTA?
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The United States, Canada, and Mexico
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A limit on the amount of a particular good that may be brought into a country during a given period of time is called a(n)
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import quota
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____ is a contractual agreement where one firm gives another permission to produce and market its product and brand name in exchange for a fee
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Licensing
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Countertrade is an international barter transaction in which
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goods and services are exchanged for different goods and services
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____ is the exportation of large quantities of a product at a price lower than that of the same product in the home marke
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Dumping
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Globalization represents a huge opportunity for
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all countries-rich or poor
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How might a sole proprietorship have a possible tax advantage?
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It does not pay special state and federal taxes that corporations pay
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The order of difficulty and expense, from most to least, when forming a business organization is as follows:
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corporation, partnership, sole proprietorship
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The purchase of one corporation by another is referred to as a
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merger
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A ____ is a form that enables stockholders to allow someone else to vote for them
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proxy
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Sears Holding Corporation is incorporated in Delaware, but when it operates in Illinois and Texas, it is considered a(n) ____ corporation in those states
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foreign
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Corporate officers are
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appointed by the board of directors
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A corporation whose stock can be purchased by anyone and is traded in stock markets is known as a(n)
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open corporation
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Not-for-profit organizations must meet specific guidelines in order to obtain tax-exempt status. These guidelines are structured by the
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Internal Revenue Service
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The Smithsonian Institution exists to preserve historical and cultural items of value and to share those items with the public; it does not exist to maximize the wealth of any shareholders. This entity is organized as a(n)
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not-for-profit corporation
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In the United States, approximately 71 percent of all businesses are
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sole proprietorships
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A limited-liability company is
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taxed like a partnership
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The ____ is a legal document that lists and explains the terms of the partnership
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articles of partnership
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A ____ is a merger between firms operating at different but related levels in the production and marketing of a product
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vertical merger
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A corporation organized to provide a social, educational, religious, or other non-business service is known as a(n)
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not-for-profit corporation
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A ____ invests money in the business but has no management responsibility
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limited partner
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The form of business organization most heavily regulated by the government is the
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corporation
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Quarrels among business associates have become common. The associates quarrel over what products the firm should sell, division of authority, selection of personnel, whether to bring family members into the business, whether to expand, and who is contributing most to the firm's success. Such feuding, which damages business relationships, occurs most frequently in what form of business?
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Partnerships
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Legally, a partnership must
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have at least one general partner
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Shares of Burger House stock cannot be purchased on any stock exchange or by just any individual. This means that Burger House is a(n)
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closed corporation
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A hostile takeover is a situation in which
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the management and board of directors of the targeted firm disapprove of the proposed merger
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The franchisee supplies
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labor and capital, and owns and operates the outlet
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A company generally needs more than ____ employees in order to be considered large
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500
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Eric decides to purchase and operate a Subway restaurant. Eric is the
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franchisee
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Before seeking financial backing for his new business, Tyler puts together a concise document explaining the nature, mission, and goals of his new business and its expected costs and potential. Tyler has constructed a(n)
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business plan
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SBA stands for
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Small Business Administration
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A franchisor supplies all of the following except
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land to place the business on
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Chelsea is about to purchase a Baskin-Robbins franchise because she loves ice cream. How much work should Chelsea expect to have to do to make the franchise successful?
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She should expect to work very hard, putting in long hours about six days a week
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Small-business investment companies
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are profit-making organizations
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Sarah owns a 7-Eleven franchise. What is the primary disadvantage of owning a franchise for Sarah?
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The franchisor still retains a great deal of control
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All of the following are advantages to the franchisor except
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no involvement in national advertising campaigns
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The SBA places special emphasis on aid to
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minority-owned businesses
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Privately owned firms providing venture capital would be identified as
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small-business investment companies
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Which of the following is not a reason for starting a small business?
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Desire for a guaranteed financial return
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Small businesses are typically managed by
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the people who start and own them
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All of the following are advantages that small businesses have except
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greater potential for making a profit
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The disadvantages of small businesses include all of the following except
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no opportunity to support your family
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What is the primary reason that so many new businesses fail?
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Mismanagement resulting from lack of business know-how
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Which of the following is not a franchise establishment?
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JCPenney
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Most Small Business Administration loans are actually made by
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private lenders
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Steven Jobs and David Wozniak, the founders of Apple Computer, Inc., are creative, free-spirited individuals who decided that being corporate underlings was not what they wanted from a career. They had an innovative idea for a product and desired to create their own business based on this idea. All of the following are factors that could have led them to go into business except
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the low risk and high rewards inherent in entrepreneurship
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The process of influencing people to work toward a common goal is
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leading
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Lawyers, accountants, and engineers are ____ resources of Microsoft.
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human
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A positive problem may be viewed as a(n)
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opportunity
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Grouping resources and activities to efficiently and effectively accomplish a result is called
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organizing
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A manager who coordinates the activities of operating employees is a(n) ____ manager
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first-line
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The process of evaluating and regulating ongoing activities to ensure that goals are achieved is known as
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controlling
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A manager who has the abilities to relate to people, understand their needs, and show compassion has ____ skills
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interpersonal
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A plan that outlines alternative courses of action is called a(n) ____ plan
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contingency
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Implementing a decision requires time, planning, and
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preparation of personnel
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A manager responsible for facilitating the exchange of products between an organization and its customers through distribution and advertising is known as a(n) ____ manager
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marketing
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A(n) ____ is a smaller-scale plan developed to implement a strategy
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tactical plan
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Common job titles associated with ____ management include president, vice president, and chief executive officer
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top
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A SWOT analysis is an identification and evaluation of a firm's strengths, weaknesses, ___, and threats
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opportunities
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Airplanes, crates, and trucks represent ____ resources for Federal Express
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material
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In the last stage of the decision-making process, managers may decide to
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start the problem identification process all over again
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A(n) ____ is a type of plan designed to implement tactical plans
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operational plan
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Managers who must be familiar with the Equal Employment Opportunity Commission regulations are ____ managers
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human resources
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The ___ leadership style tends to take initiative and be visionary
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entrepreneurial
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A manager with ____ skills has the ability to deal effectively with people inside and outside the organization
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interpersonal
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An organization's most important resource is its ____ resources
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human