Hardware Chapter 13 – Flashcards

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question
If you need to recover data off a system that won't boot, install the drive in a working system. t/f
answer
true
question
If you see smoke or smell burning, you should immediately open the case to try to identify the component that is causing it. t/f
answer
false
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To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay. t/f
answer
false
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A poor looking video display might be caused by inadequate video RAM. t/f
answer
true
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A degausser can erase everything on an optical disk. t/f
answer
false
question
Which of the following is a likely symptom caused when the CMOS battery fails? Question options: 1) POST code beeps 2) time and date settings lost 3) continuous reboots 4) blue screen of death
answer
time and date settings lost
question
Which of the following is true about moving a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive? Question options: 1) you must install the drive in a drive bay 2) you must manually assign a drive letter 3) you must have an Administrator password before you can access the data on the drive 4) the drive must be initialized before you can access it
answer
you must have an Administrator password before you can access the data on the drive
question
Which of the following is NOT a possible symptom of a problem with the electrical system? Question options: 1) there are no indicator lights 2) error codes or beeps come and go during booting 3) you see events in event viewer 4) the PC powers down unexpectedly
answer
you see events in event viewer
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Which of the following is an indication that an inadequate power supply is the source of an intermittent problem? Question options: 1) the power supply whines when you first turn on the system 2) you don't see any indicator lights or fans spinning 3) BIOS loses its date and time settings 4) the system tries to boot from the wrong device
answer
the power supply whines when you first turn on the system
question
What can be the result of a missing standoff?
answer
a short on the motherboard
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If you suspect your system is overheating, how can you determine the CPU temperature?
answer
go into BIOS setup and find the CPU screen
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Which of the following is NOT a solution to an overheating problem? Question options: 1) verify that cables are not obstructing airflow 2) remove the covers from empty expansion slots 3) be sure the case is not sitting on a carpet 4) remove dust from the power supply, vents, and cooler fans
answer
remove the covers from empty expansion slots
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What can you conclude if you heard one short beep during system boot?
answer
all POST tests passed
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If you see an error message that reads "Processor thermal trip error", what is the likely problem?
answer
the processor has overheated
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What should you do if the system continually reboots and you can't read the error message produced on a blue screen?
answer
press F8 as Windows starts up
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Which of the following is NOT an FRU on a motherboard? 1) processor 2) RAM 3) CMOS battery 4) chipset
answer
chipset
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Why might you disable quick booting features in BIOS when you are troubleshooting a problem?
answer
so you can see a full POST report
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What is a possible consequence of the thermal compound being improperly applied to the CPU?
answer
the CPU can overheat
question
Which message are you likely to see if the BIOS cannot find a hard drive at POST?
answer
Fixed disk error
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Under what circumstances might you need to rebuild a RAID volume?
answer
after you replace a failed disk
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While troubleshooting a monitor or video problem, what can you conclude if you hear one beep during the boot and you see a blank screen?
answer
BIOS has successfully completed POST
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What is the likely problem if you see small white, black, or colored spots on your LCD screen?
answer
you have dead or stuck pixels
question
Which of the following is NOT a recommendation for physically protecting your equipment? Question options: 1) install air filters over the front or side vents of the case 2) if you won't be using the computer for several weeks, leave it turned off 3) make sure cables are tied up and out of the way 4) don't turn on a computer that is much colder than room temperature
answer
if you won't be using the computer for several weeks, leave it turned off
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Which of the following protects your computer from brownouts or sags? Question options: 1) degaussing 2) GPU 3) surge protector 4) UPS
answer
UPS
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What is the purpose of a zero-fill utility?
answer
completely wipes a hard drive clean
question
When the _____________ battery fails, the BIOS loses its time and date settings.
answer
CMOS
question
___________________ causes the CPU to run faster than normal and can cause the CPU to overheat.
answer
overclocking
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