Essentials of Business Processes and Information Systems Chapter 6: Integrated Processes
Flashcard maker : Lily Taylor
Also known as asset management.
Also known as acquire-to-retire process concerned with physical assets such as machinery and computers. Includes activities related to procuring assets, maintaining and repairing assets, replacing assets, accounting for the depreciation of assets, and eventually disposing of, replacing, or retiring assets.
An ES will display a variation of the inventory report along with all the orders for the selected material.
customer relationship management (CRM)
Extend the standard fulfillment process to incorporate a great deal of the activities that are involved with the demand-to-order processes.
Check of inventory to determine if the needed skateboards are in stock serves as the decision point that SSB uses to start the production process.
Consists of actives that 1) create demand for products through marketing campaigns 2) transform that demand into sales opportunities 3) convert those sales opportunities into sales quotations and ultimately into sales orders.
fixed order quantities
Fixed order quantities are more economical than variable order quantities because they have been predetermined to minimize cots, but they also lead to the accumulation of some inventory.
Also known as human capital management (HCM)
human capital management (HCM)
One of two core processes that exist in most companies. HCM is also known as hire-to-retire process is concerned with people. Involves activities related to the recruitment of new employees, the management of those employees’ careers while they are working at the company, and the eventual loss of those employees from the workforce due to either retirement or termination.
PLM enables idea-to-market. Idea Sourcing and Management >> Project Management >>Document Management >> Quality Assurance and Testing >> New Product Introduction
Procurement, fulfillment, and production tied together.
Connect processes over two or more organizations.
Most if not all of the steps (procurement, fulfillment, and production) occur within the boundaries of a single organization.
production lot size
Economical production quantity
product life cycle management (PLM)
enables idea-to-market process which interacts with many other processes in the company, such as SCM and SRM. PLM helps companies crete a funnel of ideas that they can access to determine the most viable end products for development.
Occurs between a company and its suppliers. Supplier Identification & Selection >> Requests for Quotation >> Manage Auctions and Bidding >> Establish and Manage Contracts >> Monitor Supplier Relationships
supplier relationship management (SRM)
Enables the source-to-settle process that occurs between a company and its suppliers. SRM focuses on the entire relationship between a company and its suppliers.
supply chain management (SCM)
Process involves very complex planning to match the predicted demand for finished goods with both the production capacity and the raw materials requirements needed to meet that demand.