entrepreneurship chapter 6 – Flashcards
Unlock all answers in this set
Unlock answersquestion
management
answer
the process of coordinating people and other resources of an organization to achieve goals
question
human
answer
an organization's most important resource
question
strategic planning
answer
the process of establishing an organizations goals and objectives
question
tactical plan
answer
purpose - to implement a strategy
question
contingency plan
answer
purpose - outline alternative courses of action
question
leading
answer
process of influencing people to work
question
planning
answer
first management function
question
motivating and leading
answer
two managerial functions that compose the process of directing
question
opportunity
answer
the first step in the managerial decision making process is to identify what?
question
autocratic
answer
style of leadership where one sets up a group hierarchy and all decisions are routed through this chain
question
time consuming
answer
disadvantage of participative style of leadership
question
influence
answer
leadership can best be defined as the ability to do what to others?
question
solving the problem
answer
what is not part of the decision making process
question
directing
answer
combination of leading and motivating
question
first line manager
answer
vast amount of time in this role is spent motivating employees. supervises and coordinates workers
question
leadership
answer
the ability to influence others
question
total quality management (TQM)
answer
improving customer satisfaction and increasing employee participation are two objectives of this process
question
top manager
answer
responsible for developing a firm's mission
question
organizing
answer
grouping resources and activities to accomplish some goal
question
planning
answer
the process of developing a set of goals and committing an organization to them
question
conceptual
answer
type of skills that allow a manager to see the big picture and understand how the various parts of an idea can fit together
question
marketing
answer
this type of manager is responsible for facilitating the exchange of products between an organization and its customers or clients
question
SWOT analysis
answer
the identification and evaluation of a firms strengths, weaknesses, opportunities, etc
question
core competencies
answer
approaches and processes that a company performs well that may give it an advantage over others
question
operational
answer
type of plan designed to implement tactical plans
question
middle manager
answer
manager who implements strategy and major policies developed by the top management
question
top manager
answer
executive who guides and controls an organizations overall fortune. determine firms strategy
question
financial
answer
type of manager responsible for monetary funds
question
operations
answer
type of manager who manages the systems that convert resources into goods and services
question
human resource
answer
type of manager who organizes the work force and human resource program of an organization
question
administrative
answer
type of manager who is not associated with a specific functional area but who provides overall leadership and guidance
question
analytical
answer
type of skill to identify problems correctly, generate alternatives and solve problems
question
interpersonal
answer
ability to lead and work well with others
question
technical
answer
skills for a specialized (technical) activity
question
communication
answer
skill for speaking and presenting
question
autocratic
answer
type of leadership that is very task oriented. decisions are made confidently and there is very little concern for employees' opinions
question
participative
answer
type of leadership where most workers get a say. common in today's business
question
entre
answer
type of leadership that is personality dependent. task-oriented, driven, charismatic, and enthusiastic
question
benchmarking
answer
a process used to evaluate the products, processes, or management practices of another that is superior in some way in order to improve quality
