COM 112 Practice Final – Flashcards

The relational stage characterized by reduced communication, increased silences, and limited discussions is called ____. a. differentiating b. avoiding c. stagnating d. circumscribing

Nonverbal communication is often used to manage the ebb and flow of conversations. This reflects the nonverbal communication principle that states ____. a. nonverbal communication is often ambiguous b. nonverbal communication may conflict with verbal communication c. nonverbal communication regulates conversation d. nonverbal communication is more believable than verbal communication

It is very important to use concrete and precise language when sending electronic messages. This supports the communication skill of ____. a. write literally b. being succinct when necessary c. staying polite d. taking a deep breath

If you are surrounding yourself with "relational uppers" you are ____. a. with people who will tell you what you want to hear b. with people who have a hard time letting others down c. with people who support and trust you d. with people who have similar levels of ambition

One of the strategies of dialectic theory states that you may choose one of the opposites and ignore your needs for the other. This strategy is called a. segmentation. b. neutralizing. c. selection. d. cyclic alternation.

Larry and Barb talk about a lot of different topics, however, none of the topics are discussed in detail. According to social penetration theory, Larry and Barb's communication is best described as a. low in breadth and high in depth. b. low in breadth and low in depth. c. high in breadth and high in depth. d. high in breadth and low in depth.

It is possible to understand a system by looking at each part separately. True or False

When we stereotype others, we are focusing on ____. a. individual differences b. generalizations about a group of people c. developing negative references d. improving our interpersonal communication patterns

Our desire for others to refrain from imposing their will on us is called negative face. True or False

Finding out information about a person from a third party is called affinity seeking. True or False

Deception has several characteristics; which of the following is not among them? a. The sender must believe the information is false. b. The information must be transmitted knowingly. c. The receiver must believe the information is true. d. The sender must intend to create a false belief in the receiver.

Acknowledging the viewpoints of those with whom you interact is called equivocation. True False

Julia is having a hard time understanding what Juan is saying because she does not understand the slang that Juan is using. This is an example of ____.. a. semantic noise b. physical noise c. psychological noise d. physiological noise

When an individual displays what Satir would call a "pouncing" response, this person undermines a. you. b. me. c. subject. d. context.

The words or vocabulary that make up a language are ____. a. symbolic b. meanings c. grammar d. referent

The relational dialectic of novelty and predictability examines the relationship between ____. a. desires for excitement and stability b. desires for independence and connection c. desires for public and private disclosures d. desires for the ideal and realistic

Manufacturing a feeling that you are not actually feeling is called ____. a. emotion labor b. emotional experience c. emotional contagion d. emotional intelligence

Understanding a message, storing it for future encounters, and remembering it later are all parts of the process of ____. a. recalling b. ambushing c. chunking d. being mindful

When his girlfriend asks if he really loves her, Ramon gives her a vague, ambiguous response. What form of deception is he attempting? a. equivocation correct b. fibbing c. falsification d. exaggeration

Feedback that causes a system to recalibrate and change is negative feedback. True False

A way of thinking that constructs polar opposite categories to encompass the totality of a thing is known as ____. a. bipolar processing b. bidirectionalism c. wholism d. dualism

Your own understanding of who you are as a person comprises your: a. reference group b. self-concept c. face d. image

The model of communication stating that giving and receiving messages is simultaneous and mutual is called the ____. a. interactional model b. transactional model c. feedback model d. linear model

Words are symbols that are arbitrary labels or representations for feelings, concepts, objects and emotions. True False

Although we can speak at an average rate of 150-200 words per minute, we can understand up to 800 words per minute. This difference is known as the ____. a. lag time differential b. processing window c. dialogue ratio d. listening gap

Which of the following would be considered an instrumental need that can be met through communication? a. talking with a grandparent on the telephone after not speaking with them for a while b. developing a romantic relationship with someone you are attracted to c. convincing your roommate to turn off his or her music by midnight each night d. making small talk with a stranger you just met at a party

The perceived rightness or wrongness of an action or behavior is called ____. a. ethics b. relational attitudes c. relational content d. interpersonal values

Social exchange theories apply some basic assumptions about human nature when studying relationships. One of these assumptions is that____. a. people assess rewards and costs in a similar manner b. rewards serve as poor motivators for humans c. people want to avoid punishments and seek rewards d. people are irrational

We share at least 75% of our emotional experiences with others. True False

Your senses are unable to attend to every stimulus in the environment at the same time. True False

Relationship repair is the job of ____. a. a third party b. the transgressor c. both relational partners d. the partner of the transgressor

Al is in a fight with his father because Al feels that at 17, he is a competent, safe driver, while his father disagrees and still sees Al as an inexperienced teenage driver. This demonstrates the type of conflict known as a. relational conflicts. b. task conflicts. c. value conflicts. d. image conflicts.

The part of the face with the most potential for communication is the ____. a. eye brow b. eye c. mouth d. jaw line

If there is zero personal space, you are touching someone. True False

It is fairly easy to apply alternatives to sexist language. True False

Acknowledging the time frame of your judgments of others and yourself is known as ____. a. indexing b. probing for middle ground c. owning d. abstraction

Dan noticed that Lola kept looking at her watch while he talked about his upcoming final. Lola is exhibiting which of the following principles of nonverbal communication? a. Nonverbal communication is often ambiguous. b. Nonverbal communication may conflict with verbal communication c. Nonverbal communication regulates conversation. d. Nonverbal communication is more believable than verbal communication.

Marcy believes that self-disclosing will cause her to lose her sense of mystery and uniqueness. Marcy's reason is linked to a. reducing stress. b. keeping her image intact and maintaining individuality. c. avoiding hurt or rejection. d. avoiding conflict and protecting her relationships.

Sometimes individuals communicate on the Internet in such a malicious, hostile, or insulting manner that the exchanges result in aggressive message exchanges. This behavior is known as ____. a. message assault b. flaming c. ambushing d. hate speech