CMST 210 – Chapters 1, 5 & 6 – Flashcards
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Which keystone asserts that the greatest potential of human communication is its ability to bridge misunderstandings and create shared meaning among people?
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The primary power of communication lies in its capacity to develop consensus, which coordinates and guides human behavior.
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This keystone explains that the symbols you use and how you use them establishes who you are in relation to others and who others are in relation to you?
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The primary function of communication is to establish (monitor, maintain or terminate) relationships among human beings.
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The fact that we perceive what others say based on our identity, experiences and knowledge is explained by which keystone?
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The primary effect of human communication is interpreted in terms of the self-concepts of the individuals involved.
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Which keystone explains human communication as the process of encoding, sending, receiving and decoding of verbal and nonverbal cues?
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The primary tool of human communication is the symbol.
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The ability to construct a variety of different frameworks for viewing an issue is termed?
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cognitive complexity.
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Relational dimensions of a message
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are usually expressed nonverbally, deal with one or more social needs, and make statements about how the parties feel toward one another.
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Which of the following is a channel for communication?
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talking, writing, touching, gesturing
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Which of the following is not a factor effecting one's communication environment?
construction worker
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None. construction worker, a person who uses a wheel chair, a Muslim, and a senior citizen all effect one's communication environment.
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Which is an example of "psychological noise" as defined in your text?
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feeling embarrassed about a mistake you made
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Identity and communication are related in that we
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gain an idea of who we are from the way others communicate with us.
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Some of the characteristics that make relationships more interpersonal than impersonal according to your text.
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uniqueness, irreplaceability, and interdependence.
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Some of the relational messages we strive to communicating are?
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control and affection.
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The transactional model of communication is considered a more accurate model than the linear model because
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the communication created results from the way partners interact, we cannot isolate a single "act" of communication from the event that came before and after it, and people send and receive messages simultaneously.
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Which of the following is considered a misconception of communication?
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Words have meaning.
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An interpersonal relationship differs from an impersonal one because?
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we find the time spent in the relationship rewarding, we share our thoughts and feelings, the other person's life affects ours, and we are sad when the relationship changes or ends.
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The three types of noise that can block communication are?
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external, physiological, and psychological.
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Which of the following factors might contribute to different communication environments?
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ethnic group, income level, experience, and age
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Almost all messages have?
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Content, relational, and identity dimensions
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Decoding" is the process whereby
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we make sense out of the messages sent by others.
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All of the following elements are included in the transactional communication model introduced in Chapter One except?
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sender.
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The Sapir-Whorf hypothesis is the best known declaration of
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linguistic relativism.
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A speaker's willingness to take responsibility for his/her thoughts or feelings can be indicated by the use of
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"I" language.
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A behavioral description should include
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who is involved, in what circumstances the behavior occurs, and the specific behaviors.
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Syntactic rules of language govern
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the grammar of a language.
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You think Erin is "arrogant." Your friend thinks she has a lot of "self-confidence." An argument over who is right would revolve around
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emotive language.
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Which element is not included in this "I" language statement? "When you hung up without saying where we'd meet, I felt confused and so I went to the wrong place."
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It doesn't describe the speaker's interpretation of the behavior.
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What type of misunderstanding occurs when people assign different meanings to the same words?
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semantic
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Of the following, what is not characteristic of pragmatic rules?
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They are almost always stated.
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If a female employee is unsure how to interpret her older male boss's statement, "You look very nice in that sweater," it would be because of
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pragmatic rules.
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John told me this restaurant was pretty cheap but I was surprised when I saw the prices on the menu.
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relative language
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Status can be conveyed nonverbally through
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chronemics, touch, clothing, and posture
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Kinesics is the study of
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body position and motion
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Proxemics is the study of
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the way people and animals use space
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The many ways the voice communicates -including tone, speed, pitch, number and length of pauses, volume, etc. -are called
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paralanguage.
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The nonverbal researchers cited in your text claim that, when we consider the actual meaning involved in communication situations, verbal messages
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carry less meaning than nonverbal ones.
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All of the following are true about nonverbal communication across cultures, except that
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interpretations of acceptable touch does not vary across cultures.
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Nonverbal communication plays an important role in
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conveying emotions, identity management, and defining the kinds of relationships we want to have with others.
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Edward T. Hall defines social distance as
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4 feet to 12 feet
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Edward T. Hall defines personal distance as
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18 inches to 4 feet
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Study of use and structure of time
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chronemics
