question

Which of the following refers to the code of moral principles and values that govern behaviors with respect to what is right and wrong? a. Social responsibility b. Free domain c. Ethics d. Codified law e. Discretionary responsibility

answer

c

question

An organization's decision to produce a new product is in the a. domain of codified law. b. domain of free choice. c. domain of ethics. d. domain of compensatory justice. e. domain of social responsibility.

answer

b

question

A new drug has not been approved by the FDA to sell in the U.S. because further testing is needed. The company has a chance to sell its product in another country immediately to start recovering the costs of R & D and production three years ahead of time. This example places the decision in which of the categories from the text? a. The ethical domain b. The domain of free choice c. The legal domain d. The obstructive category e. The protective domain

answer

a

question

Which of the following is a(n) is the individual who must make an ethical choice in an organization? a. The symbolic leader b. An obstructive manager c. The defensive individual d. The moral agent e. An authoritarian manager

answer

d

question

Sharon is a manager at Softest Tissue Corporation. She is faced with an interesting problem. One of her employees has been cheating the company out of expense money. Sharon must decide whether or not to fire this employee. In this role, Sharon is acting as a. a moral agent. b. an ethical theorist. c. a symbolic leader. d. an authoritarian leader. e. an obstructive manager.

answer

a

question

The assumption that "If it's not illegal, it must be ethical," ignores which of the following? a. Domain of codified law b. Domain of ethics c. Domain of free choice d. Discretionary responsibility e. Domain of symbolism

answer

b

question

A situation that arises when all alternative choices or behaviors have been deemed undesirable because of the potentially negative ethical consequences, making it difficult to distinguish right from wrong, is considered a. a moral agent. b. a social responsibility. c. an ethical dilemma. d. an ethical standard. e. discretionary responsibility.

answer

c

question

A normative approach to ethical decision making a. reduces ethical dilemmas to easy-to-understand formulas. b. uses various approaches to describe guiding values for decisions. c. states that everyone must use their employer's value system at work. d. dictates only one way to choose to resolve dilemmas. e. none of these.

answer

b

question

Which approach is the ethical concept that moral behaviors produce the greatest good for the greatest number? a. Defensive b. Justice c. Utilitarian d. Individualism e. Moral-rights

answer

c

question

Robbie's Robots decided to continue operations at one plant while shutting down another. The decision was justified on the basis of what was best for the total corporation. This is an example of the a. utilitarian approach. b. individualism approach. c. moral-justice approach. d. justice approach. e. illegal approach.

answer

a

question

Caleb is a manager at Computer-Care Company. He is expected to consider the effort of each decision alternative on all parties and select the one that optimizes the satisfaction for the greatest number of people. This is an example of the a. utilitarian approach. b. individualism approach. c. moral-justice approach. d. justice approach. e. soft-line managerial approach.

answer

a

question

Which ethical approach are companies citing to justify their policing of employee's personal habits on and off the job, such as alcohol and tobacco consumption? a. Justice approach b. Utilitarian approach c. Individualism approach d. Moral-justice approach e. Discretionary responsibility

answer

b

question

The ____ ethic was the basis for the state of Oregon's decision to extend Medicaid to 400,000 previously ineligible recipients by refusing to pay for high-cost, high-risk procedures. a. justice b. moral-rights c. obstructive d. individualism e. utilitarian

answer

e

question

When everyone is pursuing self-direction, the greater good is ultimately served because people learn to accommodate each other in their own long-term interest is an example of ____. a. utilitarian approach b. individualism approach c. moral-justice approach d. justice approach e. social responsibility

answer

b

question

Which of the following is NOT a normative ethics approach? a. Utilitarian approach b. Individualism approach c. Social responsibility approach d. Moral-rights approach e. All of these are normative approaches as described in the text.

answer

c

question

The golden rule "do unto others as they would do unto you" is a. an example of the utilitarian approach to ethical behavior. b. representative of the moral-justice approach to moral decision making. c. an example of the values that guide the individualism approach to ethical behavior. d. silly and outdated. e. an example of the justice approach to ethical behavior.

answer

c

question

Human beings have fundamental rights and liberties that cannot be taken away by another individual's decision. This ethical decision making approach is known as the a. utilitarian approach. b. individualism approach. c. moral-rights approach. d. dualism approach. e. None of these.

answer

c

question

The ____ refers to the ethical concept that moral decisions are those that best maintain the rights of those people affected by them. a. individualism approach b. justice approach c. utilitarian approach d. moral-rights approach e. discretionary responsibility approach

answer

d

question

Which of the following is NOT one of the moral rights that could be considered during decision-making? a. The right to free consent b. The right to invade privacy c. The right to free speech d. The right of freedom of conscience e. The right to life and safety

answer

b

question

____ refers to the concept that different treatment of people should not be based on arbitrary characteristics. a. Procedural justice b. Compensatory justice c. Distributive justice d. Organizational justice e. Moral-justice

answer

c

question

Individualism is most closely related to a. social responsibility. b. free choice. c. economic responsibility. d. codified law. e. togetherness.

answer

b

question

____ to ethical decision-making is consistent with due process, free consent, privacy, freedom of conscience and free speech. a. Moral-rights approach b. Individualism approach c. Utilitarian approach d. Justice approach e. Dual-economic approach

answer

a

question

Sexual harassment is unethical because it violates an important part of which approach to ethical behavior? a. The utilitarian approach b. The individualism approach c. The justice approach d. The moral-rights approach e. The defensive approach

answer

d

question

The ethical decision approach that requires persons to be guided by standards of equity, fairness and impartiality is the a. moral-rights approach. b. individualism approach. c. utilitarian approach. d. justice approach. e. discretionary responsibility.

answer

d

question

The moral rights approach that deals with performing experimental treatment on unconscience trauma patient is the a. right of free consent. b. right to privacy. c. right of freedom of conscience. d. right of free speech. e. right of due process.

answer

a

question

Which of the following is not a concern to managers under the justice approach? a. Compensatory justice b. Distributive justice c. Procedural justice d. Obstructive justice e. All of these

answer

d

question

Disk Replacement Services has just completed a procedure manual to handle employee grievances. One of the main criteria is to make it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on a. the procedural justice approach. b. the utilitarian approach. c. the individual approach. d. the defensive approach. e. the free-choice approach.

answer

a

question

Which of these refers to procedural justice? a. The concept that different treatment of people should not be based on arbitrary characteristics b. The concept that rules should be clearly stated and consistently and impartially enforced c. The concept that individuals should be compensated for the cost of their injuries by the party responsible d. The concept that people should be treated differently e. None of these

answer

b

question

The concept that the party responsible should compensate individuals for the cost of their injuries is referred to as a. distributive justice. b. injury justice. c. procedural justice. d. organizational justice. e. compensatory justice.

answer

e

question

The thinking underlying the domain of ____ is the closest to the justice approach. a. social responsibility b. free choice c. law d. discretionary responsibility e. ethics

answer

c

question

Most of the laws guiding human resource management are based on the a. utilitarian approach. b. moral-rights approach. c. individualism approach. d. justice approach. e. collectivism approach.

answer

d

question

____ is NOT included in the model of personal moral development described in your text. a. Preconventional level b. Conventional level c. Principled level d. Postconventional level e. All of these are included in the model

answer

e

question

In what stage of personal moral development is a person mostly concerned with external rewards and personal consequences of an action? a. Preconventional b. Conventional c. Principled d. Discretionary e. None of these

answer

a

question

Most people have learned to conform to expectations of good behavior expected by colleagues, family, friends, and society. They are in what stage of moral development? a. Preconventional b. Conventional c. Discretionary d. Principled e. Traditional

answer

b

question

Which of these best illustrates the preconventional stage of moral development? a. Everybody else is doing it, so it must be okay. b. What would my boss think if I did this? c. I know this is not right, and I will not do it, even if everyone else is. d. What am I going to get from making this decision? e. All of these

answer

d

question

The conventional stage of moral development is best described by which of the following statements? a. I won't do that because the boss will be upset with me. b. Everybody else is doing it, so it must be okay. c. I know this is not right, and I will not do it, even if everyone else is. d. What am I going to get from making this decision? e. All of these

answer

b

question

The ____ leadership style matches with the preconventional level of personal moral development. a. autocratic b. team oriented c. servant leadership d. guiding/encouraging e. transforming

answer

a

question

____ matches with the preconventional level of personal moral development. a. Work group collaboration b. Task accomplishment c. Empowered employees d. Full participation e. Transforming

answer

b

question

Which of these employee behaviors matches with the conventional level of personal moral development? a. Task accomplishment b. Empowered employees c. Work group collaboration d. Full participation e. Act in own interest

answer

c

question

Which of the following stages is the stage of personal moral development in which an individual develops an internal set of standards and values? a. Preconventional b. Conventional c. Principled d. Discretionary e. Social

answer

c

question

People making decisions based on an internal set of beliefs that has more meaning to them than the expectations of others a. are in the preconventional level of moral development. b. are in the conventional level of moral development. c. are in the principled level of moral development. d. do not care what people think of them. e. none of these.

answer

c

question

____ matches with the postconventional level of personal moral development. a. Team oriented b. Autocratic c. Guiding/encouraging d. Coercive e. Servant leadership

answer

e

question

Which of these employee behaviors matches with the postconventional level of personal moral development? a. Empowered employees, full participation b. Task accomplishment c. Act in own interest d. Work group collaboration e. Autocratic

answer

a

question

The great majority of managers operate at the a. preconventional level. b. principled level. c. conventional level. d. postconventional level. e. autocratic level.

answer

c

question

Only about ____ percent of American adults reach the level-three stage of moral development. a. two b. four c. eleven d. fifteen e. twenty

answer

e

question

Regarding the levels of personal moral development, the majority of managers operate at the ____ level. a. preconventional b. autocratic c. postconventional d. conventional e. transformative

answer

d

question

MANAGER'S SHOPTALK in Chapter 5 suggests all of the following when challenging the boss on ethical issues EXCEPT: a. do your research b. begin the meeting by taking the floor c. pay attention to your word choice and demeanor d. take care how you suggest your alternative solution e. be patient

answer

b

question

The obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization is referred to as a. organizational responsibility. b. social responsibility. c. discretionary responsibility. d. economic responsibility. e. none of these.

answer

b

question

Which of these is true about the policy a bank adopts toward its investing of depositor's money? a. It is an expression of its philosophy of social responsibility. b. It is important only to the community. c. It has no ethical implications. d. It would represent its personal state of moral development. e. All of these.

answer

a

question

Any group within or outside the organization that has a stake in the organization's performance is called a. a supplier. b. an international customer. c. a stakeholder. d. OPEC. e. a trade association.

answer

c

question

Primary stakeholders of an organization include a. employees. b. customers. c. investors and shareholders. d. suppliers. e. all of these.

answer

e

question

All of the following are examples of special interest groups EXCEPT a. professional associations. b. trade associations. c. political action committees. d. courts. e. consumerists.

answer

d

question

What type of a stakeholder would a nature conservation group be for a paper manufacturing company? a. Supplier b. Competitor c. Employee d. Special interest group e. None of these

answer

d

question

With a philosophy of ____, managers weave environmental and social concerns into every strategic decision, revise policies and procedures to support these efforts and goals. a. sustainability b. conservation c. ethics d. preservation e. human concerns

answer

a

question

____ is economic development that generates wealth and meets the needs of their current generation while focusing on future generations. a. Ethical management b. Activist strategy c. Sustainability d. Market strategy e. Future management

answer

c

question

Which of the following concepts argues that organizations can find innovative ways to create wealth at the same time they are preserving natural resources? a. Preservation b. Conservation c. Environmentalism d. Protectionism e. Sustainability

answer

e

question

According to the book's model for judging corporate social performance, social responsibility is divided into what into four sections? a. Ethical, legal, technical, and rational b. Mandatory, technical, discretionary, and economic c. Legal, mandatory, economic, and ethical d. Discretionary, legal, economic, and ethical e. None of these

answer

d

question

____ is considered a decision that enables an individual or company to benefit at society's expense. a. A legal behavior b. An unethical behavior c. An economic responsibility d. A discretionary responsibility e. A responsible behavior

answer

b

question

____ includes behavior that is not always written down and may actually not serve an organization's bottom-line. a. Legal responsibility b. Economic responsibility c. Ethical responsibility d. Discretionary responsibility e. None of these

answer

c

question

With respect to appropriate corporate behavior, what society deems ____ as important. a. ethical responsibility b. discretionary responsibility c. economic responsibility d. legal responsibility e. moral responsibility

answer

d

question

Which of the following responsibilities is purely voluntary and is guided by a company's desire to make social contributions not mandated by economics, law, or ethics? a. Ethical b. Economic c. Legal d. Discretionary e. Stakeholder

answer

d

question

____ is the responsibility that goes beyond societal expectations to contribute to the community welfare. a. Ethical responsibility b. Discretionary responsibility c. Economic responsibility d. Legal responsibility e. Technical responsibility

answer

b

question

____ means that managers are honest and trustworthy, fair in their dealings with employees and customers, and behave ethically in both their personal and professional lives. a. Ethical leadership b. Followership c. Corporate espionage d. Command-and-control approach e. Concern for production leadership

answer

a

question

A code of ____ is a formal statement of the company's values concerning ethics and social issues. a. integrity b. trust c. citizenship d. ethics e. honesty

answer

d

question

Statements that define fundamental values and reference organizational responsibilities, products and employees are often called ____. a. principle-based b. policy-based c. ethically-based d. codified e. codes of organizational integrity

answer

a

question

An example of an ethical structure is a. chief ethics officer. b. a formal statement of company values. c. an equal opportunity policy. d. whistle-blowing. e. corporate speech.

answer

a

question

When an official is given the responsibility of overseeing all aspects of ethics and legal compliance. S/he is referred to as a. a whistle-blower. b. a chief ethics officer. c. vice-president of human resource management. d. a yes-man. e. a political play.

answer

b

question

Which of these is the disclosure by an employee of an illegal activity? a. Tattling b. Whistle-blowing c. Organizational communication d. The filing of a disclosure statement e. Snooping

answer

b

question

____ is not part of the structures and systems pillar of an ethical organization. a. Corporate culture b. Code of ethics c. Ethics committee d. Whistle-blowing mechanisms e. Rewarding ethical behavior

answer

e

question

The relationship between social responsibility and financial performance has been shown to be ____. a. non-existent b. positive c. negative d. not important e. a reflection of top leadership

answer

b

question

Anne Chinoda, top executive at Florida Blood Centers, is under pressure to resign because she took a $71,000 pay increase just months before she laid off 42 employees. Chinoda's decision lies in the a. domain of codified law b. domain of free choice c. domain of ethics d. domain of social responsibility e. none of these

answer

c

question

A recent poll found that ________ percent of people surveyed say corporate America's moral compass is pointing in the wrong direction a. 10 b. 29 c. 52 d. 76 e. 98

answer

d

question

When the USS Indianapolis sank after being torpedoed, one Navy pilot disobeyed orders and risked is life to save men who were being picked off by land sharks. The Navy pilot was operating from the ________ level of moral development a. preconventional b. conventional c. postconventional d. lowest e. conservative

answer

c

question

The profit-maximizing view of economic responsibility is advocated by ________. a. milton friedman b. arthur anderson c. donald trump d. warren buffett e. steve jobs

answer

a

question

Of the following, which may whistle-blowers suffer? a. job loss b. ostracism by coworkers c. transfer to lower-level position d. hostile work environment e. all of the above

answer

e

question

Examples of unethical behavior toward ________ include a hostile work environment and violations of health and safety rules a. customers b. financiers c. society d. suppliers e. employees

answer

e

question

The decision by ABC International to downsize and reduce its labor force is in the a. domain of codified law b. domain of free choice c. domain of ethics d. social responsibility e. none of these

answer

b

CLEP ch 5: Managing Ethics and Social Responsibility

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