CIS370 Midterm

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All of the above – (A) Electronic and Mobile commerce, (B) Transaction Processing & (C) Decision Support
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A common type of information system used in business organizations are those designed for _______________.
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DSS
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A(n) _______________ is an organized collection of people, procedures, software, databases, and devices that support problem-specific decision making.
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extranet
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An _______________ is a network based on Web technologies that allows only selected outsiders, such as business partners and customers, to access authorized resources of a company’s intranet.
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blog
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Another name for a Web log is _______________.
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outsourcing
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Hiring an outside company to perform some or all of a systems development project is called _______________.
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feedback
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In information systems, _______________ is used to make changes to input or processing activities.
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input
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Keyboards, automatic scanning devices, and equipment that can read magnetic ink characters are examples of _______________ hardware.
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product trading
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Many excellent computerized information systems follow stock indexes and markets and suggest when large blocks of stocks should be purchased or sold in a process called _______________.
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140 characters
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People can send short messages of up to _______________ using Twitter.
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users
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People who work with information systems to get results are called _______________.
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under $200
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The One Laptop per Child computer costs _______________.
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transaction processing system
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The earliest type of business information system developed in the 1950s was the _______________.
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system investigation
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The goal of the _______________ phase of systems development is to gain a clear understanding of the problem to be solved or opportunity to be addressed.
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goals
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The value of information is directly linked to how it helps decision makers achieve their organization’s _______________.
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podcasting
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Using _______________, you can download audio programs or music from the Internet to play on computers or music players.
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networks
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_______________ connect computers and equipment in a building, around the country, or around the world to enable electronic communications.
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software
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_______________ consists of computer equipment used to perform input processing, and output activities.
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IS personnel
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_______________ include(s) all the people who manage, run, program, and maintain the system, including the CIO, who manages the IS department.
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natural language processing
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_______________ involves computers understanding and acting on verbal or written commands in English, Spanish, or other human languages.
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mobile commerce
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_______________ involves using information systems and the Internet to acquire parts and supplies.
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people
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_______________ is (are) considered to be the most important element in a computer-based information system.
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neural networks
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_______________ is a branch of artificial intelligence that allows computers to recognize and act on patterns or trends.
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windows microsoft 2010
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_______________ is an example of application software that allows you to accomplish specific tasks such as work processing or tabulating numbers.
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feedback mechanism
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_______________ is an important component of every information system that helps organizations to achieve their goals.
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hardware
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_______________ consists of computer equipment used to perform input, processing, and output activities.
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support
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User training is a key to get the most from any information system, and the _______________ area ensures appropriate training available.
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technology diffusion
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_______________ is a measure of how widely technology is spread throughout an organization.
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creating new products and services
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Introducing new products and services frequently is part of a(n) _______________ competitive advantage strategy.
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cost leadership
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_______________ is a competitive advantage strategy that Walmart and other retailers have followed for years and focuses on becoming more efficient and reducing costs.
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none of the above
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Which of these is NOT a measure of performance used to evaluate the contribution of information systems to the business?
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niche
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Porsche is an example of a company with a _______________ strategy for gaining competitive advantage, producing only high-performance sports cars and SUVs.
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system operators
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_______________ are responsible for scheduling, hardware maintenance, and preparing input and output.
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downsizing
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_______________ involves reducing the number of employees to cut costs.
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using information systems to reduce costs and improve productivity
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In the initial phase in their use of information systems, organizations focused on _______________.
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LAN administrator
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A _______________ sets up and manages network hardware, software, and security processes.
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the threat of new information systems
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Which one of the following was NOT one of five forces identified in Michael Porter’s competitive forces model?
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finance and accounting
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The value chain of an organization does NOT include this activity _______________.
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all of the above – (A) overall structure, (B) ability to change & (C) culture
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The ability of an organization to achieve its goals is often a function of the organization’s _______________.
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technology infusion
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The extent to which technology permeates an area or department is called _______________.
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there tend to be more firms seeking competitive advantage
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Which of the following statements is true about the characteristics of a highly competitive industry?
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often
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An organization _______________ uses its information system to gain a competitive advantage.
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entry costs are low
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In the restaurant industry, competition is fierce primarily because _______________.
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quality of the system
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User satisfaction with a computer system and the information it generates often depend on the _______________.
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return on investment
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_______________ investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology.
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H-1B
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_______________ is a visa program that enables skilled employees from foreign lands into the United States.
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(A) programs to retain loyal customers & (C) marketing and advertising
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Customer relationship management programs help companies manage _______________.
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web administrators
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_______________ are sometimes asked to regulate the use of the Internet and Web sites by employees to ensure that it is appropriate.
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supply chain management
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_______________ helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be manufactured into finished goods and services, and how the shipment of supplies and products to customers should be scheduled, monitored, and controlled.
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operations
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Data-entry personnel would be found primarily in the _______________ organization of the IS group.
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all of the above- (A) cost to acquire an item, (B) technical support costs & (C) end-user operations
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Total cost of ownership includes the _______________.
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sequential access
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_______________ means that data must be accessed in the order in which it is stored.
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storage area network
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A(n) _______________ offloads the network traffic associated with storage onto a separate network.
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thin client
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_______________ computers are low-cost, centrally managed computers with no extra drives or expansion slots and limited capabilities.
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all of the above – (A) product information, (B) identification or (C) details about the product tagged
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An RFID tag on an inventory item might contain _______________.
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hertz
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_______________ is a measure of processing speed.
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control
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Each central processing unit consists of three primary elements: the arithmetic/logic unit, registers, and the _______________ unit.
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(8) eight
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In computers, usually _______________ bits together form a byte of data or a single character.
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storage medium
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Secondary storage is also called _______________.
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OLED
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The _______________ display monitor uses the least amount of power.
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fault tolerant
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RAID storage devices provide organizations with data storage that is _______________.
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OMR readers
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_______________ are frequently used to capture input in standardized tests such as the SAT and GMAT.
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slower
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Secondary storage is _______________ than main memory.
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virtual tape
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_______________ is a storage method for less frequently needed data that makes it appear to be stored entirely on tape cartridges, although some parts may be stored on faster hard disks.
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nonvolatile
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A type of memory whose contents are not lost if the power is turned off is said to be _______________.
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all of the above – (A) government, (B) industry & (C) approaches
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Green computing is focused at the efficient and environmentally responsible _______________ of IS related products.
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processing unit
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The CPU and memory of a computer are housed in the same box call the _______________ unit.
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workstation
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The _______________ is a single user, non-portable computer designed to perform engineering, CAD, and software development work.
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physical
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Hardware refers to the _______________ components of a computer that perform the input, processing, storage, and output activities of the computer.
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supercomputers
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_______________ are the most powerful computers with the fastest processing speed and highest performance.
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holographic versatile disk
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The _______________ is an advanced optical disk technology still in development that would store more data than even the Blu-ray optical disk system.
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goals
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As with other computer system components, an organization should keep its business _______________ in mind when selecting input and output devices.
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none of the above – (A) has so far proven to be impractical, (B) works for a very limited vocabulary of words & (C) is available in a wide range of capabilities
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Speech recognition technology _______________.
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growth
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Choosing the right computer hardware requires understanding its relationship to the information system and _______________ of the organization.
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LCD
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_______________ displays are flat displays that use liquid crystals to form characters and graphic images on a backlit screen.
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grid computing
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_______________ is the use of a collection of computers, often owned by many people or different organizations, to work in a coordinated manner to solve a common problem.
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task management
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The _______________ features of the operating system allocates computer resources to make the best use of each system’s assets.
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personal information managers
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_______________ helps individuals, groups, and organizations store useful information, such as a list of tasks to complete or a list of names and addresses as well as provide an appointment calendar and a place to take notes.
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one hundred thousand
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The number of applications that have been developed for the Apple iPhone exceeds _______________.
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spreadsheet
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_______________ is a form of software that includes a wide range of built-in functions for statistical, financial, logical, database, graphics, and date and time calculations.
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linux
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_______________ is an open source operating system whose source code is freely available to everyone.
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are changing the way we interact with many household devices
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Embedded operating systems _______________.
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symbian
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_______________ is an operating system for cell phones.
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visual programming
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With _______________, the software engineer drags and drops graphical objects such as buttons and menus onto the application form.
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windows 7
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The _______________ operating system from Microsoft is sometimes called “Vista done right” and includes improved home networking capabilities.
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all of the above – (A) specialist, (B) vertical market & (C) enterprise
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A risk involved with using an application service provider is that _______________.
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unix
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_______________ is a powerful operating system originally developed by AT for use on minicomputers but now runs on workstations, servers, and mainframe computers.
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time machine
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_______________ is a powerful backup tool that allows Apple computer users to view their systems as it looked in the past and resurrect deleted files.
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fifth-generation languages
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Programming languages used to create artificial intelligence or expert system applications are often called _______________.
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workgroup
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An information system that operates in the _______________ sphere of influence supports two or more people who work together to achieve a common goal.
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A narrow range of application software has been developed to run in the mainframe environment.
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Which of the following statements is NOT true about mainframe computers?
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graphical user interface
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A(n) _______________ displays pictures (called icons) and menus that people use to send commands to the computer system.
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microsoft
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The early PC-DOS and MS-DOS operating systems were developed by the then small company called _______________.
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end user license agreement
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People using commercially available software are usually asked to read and agree to a(n) _______________.
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memory
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After a computer system is started, portions of the operating system are transferred to _______________ as they are needed.
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openoffice
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_______________ is an example of a popular general purpose software suite for personal computer users.
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being involved in the development offers control over the results
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One advantage of proprietary software versus off-the-shelf software is that _______________.
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software that monitors group activity to determine levels of participation
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_______________ is an example of a workgroup utility program.
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enterprise resource planning system (ERP)
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Many organizations are turning to _______________, a set of integrated programs that manages a company’s vital business operations for an entire multisite, global organization.
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lotus notes
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_______________ is a popular groupware software package from IBM that enables a global team to work together from a common set of documents, have electronic discussions using threads of discussion, and schedule team meetings.
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multi-tasking
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An operating system with _______________ capabilities allows a user to run more than one application at the same time.
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structured query language (SQL)
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_______________ is a standardized data manipulation language developed in the 1970s that allows programmers to use one powerful language and use it on a variety of systems.
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all of the above – (A) data model, (B) entity-relationship diagram & (C) relational model
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A tool that database designers use to show the logical relationships among data is a(n) _______________.
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database administrator
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Someone responsible for planning, designing, creating, operating, securing, monitoring, and maintaining databases is called a _______________.
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data administrator
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The _______________ position is a non-technical position responsible for defining and implementing consistent principles for setting data standards and data definitions that apply across all the databases in an organization.
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spatial data technology
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_______________ involves using a database to store and access data according to the locations it describes and to permit spatial queries and analysis.
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schema
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The _______________ is a description that involves “telling” the DBMS the logical and physical structure of the data and the relationships among the data for each user.
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selecting
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Basic data manipulations include _______________ which involves eliminating rows in a relational database.
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record
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A collection of fields about a specific object is _______________.
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query by example
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_______________ is a visual approach to developing database requests.
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data Mining
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_______________ is an information-analysis tool that involves the automated discovery of patterns and relationships in a data warehouse.
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market basket analysis
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_______________ is an application of data mining that identifies the products and services most commonly purchased at the same time.
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counterintelligence
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_______________ describes the steps an organization takes to protect information sought by “hostile” intelligence gathers.
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all of the above – (A) the ability to work seamlessly with other applications and databases, (B) the reputation and financial stability & (C) information needs of the organization
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The process of selecting the best database management system for an organization considers _______________.
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attribute
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As long as the tables in a relational database share one common _______________, the tables can be linked to provide useful information and reports.
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data and program independence
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The DBMS organizes the data independently of the application program, so the application is not affected by the location or type of data. This is an example of _______________.
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distributed database
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A database in which data can be spread across several smaller databases connected through telecommunications devices is called a(n) _______________.
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OLAP
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_______________ employs multidimensional databases and analytics to store and deliver data warehouse information efficiently.
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virtual
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Companies such as IBM have developed _______________ database systems to allow different databases to work together as a unified database system.
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oracle
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With _______________, the database is stored on a service provider’s server and accessed by the client over a network, typically the Internet.
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bit
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The smallest piece of data used by a computer is the _______________.
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files
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A database is a collection of integrated and related _______________.
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data mart
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A(n) _______________ contains a subset of data for a single aspect of a company’s business and are used by smaller groups who want to access detailed data for business analysis.
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data warehouse
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A(n) _______________ typically stores three to ten years of historical summary data records from many operational systems and external data sources so that it can be used for business analysis.
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drill down
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Data warehouses allow managers to _______________ to get increasing levels of detail about business conditions.
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helps companies and reduce costs, increase profits, track past business activities, and open new market opportunities
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A database _______________.
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combines data from multiple sources into a single output signal that carries multiple channels
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A multiplexer _______________.
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local area network (LAN)
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_______________ is a network that connects computer systems and devices within an office, home, or several floors in a building.
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near field communications
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_______________ is a very short range wireless connectivity technology that enables consumers to swipe their credit cards or even cell phones within a few inches of a special point of sale terminal to pay for purchases.
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all of the above – (A) users are often provided a token that displays a constantly changing password, (B) users can gain access to an organization’s private network & (C) users can gain wide area access
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With a VPN _______________.
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FiOS
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_______________ is a bundled set of communications services, including Internet, telephone, and TV, that operates over a total fiber-optic communications network.
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Wi-Fi
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_______________ is a wireless telecommunications technology brand owned by an alliance of 300 technology companies that is popping up at airports, coffee shops, college campuses, libraries, and restaurants.
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low earth orbit
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A(n) _______________ satellite system employs many satellites, each in an orbit at an altitude of less than 1,000 miles.
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provides a dedicated connection from each user to the phone company’s local telephone office
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Asymmetric DSL _______________.
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BPL
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Many utilities, cities, and organizations are experimenting with _______________ to provide Internet access to homes and businesses over standard high-voltage power lines.
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four
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The signals from _______________ GPS satellites are used to determine the accurate position of a GPS receiver.
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WiMax
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_______________ can support wireless communications at a rate of 70 Mbps between towers located up to 30 miles apart.
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connect to the router and change the default logon and password
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One way to help safeguard a wireless network is to _______________.
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modem
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The _______________ is a device that converts a signal from binary or analog form into a signal of another form.
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hot spot
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The area covered by one or more interconnected wireless access points is commonly called a(n) _______________.
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salespeople
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Telecommuting is well suited for _______________.
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all of the above – (A) instant messaging, (B) e-mail & (C) voicemail
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Unified communications supports _______________.
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China Mobil
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_______________ operated the world’s largest 3G network.
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none of the above – (A) includes fewer than 10 million people, (B) is designed to stop unsolicited calls from advertisers, salespeople, and political campaigns & (C) has actually resulted in an increase in the number of unwanted calls
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The National Do Not Call Registry _______________.
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BlackBerry
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The RIM operating system is used in the _______________ smartphone.
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HP-UX and z-OS
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_______________ are NOT commonly used smartphone operating systems.
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WiMAX
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_______________ operates like Wi-Fi, only over greater distances and at faster transmission speeds.
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all of the above – (A) monitor the use of individual computers as well as shared hardware devices, (B) scans for viruses & (C) ensure compliance with software licenses
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With network management software, a network manager can _______________.
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all of the above – (A) manufacturers of the handheld device, (B) operators of the communications network on which they operate & (C) third-party software developers
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Smartphone applications are developed by _______________.
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ULF
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_______________ is NOT a frequency commonly used for wireless communications.
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decentralized processing
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With the _______________ basic processing alternative, isolates processing devices are placed at various remote locations and cannot communicate with other devices.

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