CIS370 Midterm – Flashcards

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A common type of information system used in business organizations are those designed for _______________.
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All of the above - (A) Electronic and Mobile commerce, (B) Transaction Processing & (C) Decision Support
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A(n) _______________ is an organized collection of people, procedures, software, databases, and devices that support problem-specific decision making.
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DSS
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An _______________ is a network based on Web technologies that allows only selected outsiders, such as business partners and customers, to access authorized resources of a company's intranet.
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extranet
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Another name for a Web log is _______________.
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blog
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Hiring an outside company to perform some or all of a systems development project is called _______________.
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outsourcing
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In information systems, _______________ is used to make changes to input or processing activities.
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feedback
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Keyboards, automatic scanning devices, and equipment that can read magnetic ink characters are examples of _______________ hardware.
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input
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Many excellent computerized information systems follow stock indexes and markets and suggest when large blocks of stocks should be purchased or sold in a process called _______________.
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product trading
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People can send short messages of up to _______________ using Twitter.
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140 characters
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People who work with information systems to get results are called _______________.
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users
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The One Laptop per Child computer costs _______________.
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under $200
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The earliest type of business information system developed in the 1950s was the _______________.
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transaction processing system
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The goal of the _______________ phase of systems development is to gain a clear understanding of the problem to be solved or opportunity to be addressed.
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system investigation
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The value of information is directly linked to how it helps decision makers achieve their organization's _______________.
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goals
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Using _______________, you can download audio programs or music from the Internet to play on computers or music players.
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podcasting
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_______________ connect computers and equipment in a building, around the country, or around the world to enable electronic communications.
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networks
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_______________ consists of computer equipment used to perform input processing, and output activities.
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software
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_______________ include(s) all the people who manage, run, program, and maintain the system, including the CIO, who manages the IS department.
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IS personnel
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_______________ involves computers understanding and acting on verbal or written commands in English, Spanish, or other human languages.
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natural language processing
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_______________ involves using information systems and the Internet to acquire parts and supplies.
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mobile commerce
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_______________ is (are) considered to be the most important element in a computer-based information system.
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people
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_______________ is a branch of artificial intelligence that allows computers to recognize and act on patterns or trends.
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neural networks
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_______________ is an example of application software that allows you to accomplish specific tasks such as work processing or tabulating numbers.
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windows microsoft 2010
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_______________ is an important component of every information system that helps organizations to achieve their goals.
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feedback mechanism
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_______________ consists of computer equipment used to perform input, processing, and output activities.
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hardware
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User training is a key to get the most from any information system, and the _______________ area ensures appropriate training available.
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support
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_______________ is a measure of how widely technology is spread throughout an organization.
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technology diffusion
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Introducing new products and services frequently is part of a(n) _______________ competitive advantage strategy.
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creating new products and services
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_______________ is a competitive advantage strategy that Walmart and other retailers have followed for years and focuses on becoming more efficient and reducing costs.
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cost leadership
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Which of these is NOT a measure of performance used to evaluate the contribution of information systems to the business?
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none of the above
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Porsche is an example of a company with a _______________ strategy for gaining competitive advantage, producing only high-performance sports cars and SUVs.
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niche
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_______________ are responsible for scheduling, hardware maintenance, and preparing input and output.
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system operators
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_______________ involves reducing the number of employees to cut costs.
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downsizing
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In the initial phase in their use of information systems, organizations focused on _______________.
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using information systems to reduce costs and improve productivity
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A _______________ sets up and manages network hardware, software, and security processes.
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LAN administrator
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Which one of the following was NOT one of five forces identified in Michael Porter's competitive forces model?
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the threat of new information systems
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The value chain of an organization does NOT include this activity _______________.
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finance and accounting
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The ability of an organization to achieve its goals is often a function of the organization's _______________.
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all of the above - (A) overall structure, (B) ability to change & (C) culture
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The extent to which technology permeates an area or department is called _______________.
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technology infusion
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Which of the following statements is true about the characteristics of a highly competitive industry?
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there tend to be more firms seeking competitive advantage
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An organization _______________ uses its information system to gain a competitive advantage.
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often
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In the restaurant industry, competition is fierce primarily because _______________.
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entry costs are low
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User satisfaction with a computer system and the information it generates often depend on the _______________.
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quality of the system
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_______________ investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology.
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return on investment
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_______________ is a visa program that enables skilled employees from foreign lands into the United States.
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H-1B
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Customer relationship management programs help companies manage _______________.
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(A) programs to retain loyal customers & (C) marketing and advertising
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_______________ are sometimes asked to regulate the use of the Internet and Web sites by employees to ensure that it is appropriate.
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web administrators
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_______________ helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be manufactured into finished goods and services, and how the shipment of supplies and products to customers should be scheduled, monitored, and controlled.
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supply chain management
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Data-entry personnel would be found primarily in the _______________ organization of the IS group.
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operations
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Total cost of ownership includes the _______________.
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all of the above- (A) cost to acquire an item, (B) technical support costs & (C) end-user operations
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_______________ means that data must be accessed in the order in which it is stored.
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sequential access
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A(n) _______________ offloads the network traffic associated with storage onto a separate network.
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storage area network
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_______________ computers are low-cost, centrally managed computers with no extra drives or expansion slots and limited capabilities.
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thin client
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An RFID tag on an inventory item might contain _______________.
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all of the above - (A) product information, (B) identification or (C) details about the product tagged
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_______________ is a measure of processing speed.
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hertz
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Each central processing unit consists of three primary elements: the arithmetic/logic unit, registers, and the _______________ unit.
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control
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In computers, usually _______________ bits together form a byte of data or a single character.
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(8) eight
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Secondary storage is also called _______________.
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storage medium
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The _______________ display monitor uses the least amount of power.
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OLED
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RAID storage devices provide organizations with data storage that is _______________.
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fault tolerant
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_______________ are frequently used to capture input in standardized tests such as the SAT and GMAT.
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OMR readers
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Secondary storage is _______________ than main memory.
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slower
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_______________ is a storage method for less frequently needed data that makes it appear to be stored entirely on tape cartridges, although some parts may be stored on faster hard disks.
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virtual tape
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A type of memory whose contents are not lost if the power is turned off is said to be _______________.
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nonvolatile
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Green computing is focused at the efficient and environmentally responsible _______________ of IS related products.
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all of the above - (A) government, (B) industry & (C) approaches
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The CPU and memory of a computer are housed in the same box call the _______________ unit.
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processing unit
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The _______________ is a single user, non-portable computer designed to perform engineering, CAD, and software development work.
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workstation
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Hardware refers to the _______________ components of a computer that perform the input, processing, storage, and output activities of the computer.
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physical
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_______________ are the most powerful computers with the fastest processing speed and highest performance.
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supercomputers
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The _______________ is an advanced optical disk technology still in development that would store more data than even the Blu-ray optical disk system.
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holographic versatile disk
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As with other computer system components, an organization should keep its business _______________ in mind when selecting input and output devices.
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goals
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Speech recognition technology _______________.
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none of the above - (A) has so far proven to be impractical, (B) works for a very limited vocabulary of words & (C) is available in a wide range of capabilities
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Choosing the right computer hardware requires understanding its relationship to the information system and _______________ of the organization.
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growth
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_______________ displays are flat displays that use liquid crystals to form characters and graphic images on a backlit screen.
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LCD
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_______________ is the use of a collection of computers, often owned by many people or different organizations, to work in a coordinated manner to solve a common problem.
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grid computing
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The _______________ features of the operating system allocates computer resources to make the best use of each system's assets.
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task management
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_______________ helps individuals, groups, and organizations store useful information, such as a list of tasks to complete or a list of names and addresses as well as provide an appointment calendar and a place to take notes.
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personal information managers
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The number of applications that have been developed for the Apple iPhone exceeds _______________.
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one hundred thousand
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_______________ is a form of software that includes a wide range of built-in functions for statistical, financial, logical, database, graphics, and date and time calculations.
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spreadsheet
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_______________ is an open source operating system whose source code is freely available to everyone.
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linux
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Embedded operating systems _______________.
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are changing the way we interact with many household devices
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_______________ is an operating system for cell phones.
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symbian
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With _______________, the software engineer drags and drops graphical objects such as buttons and menus onto the application form.
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visual programming
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The _______________ operating system from Microsoft is sometimes called "Vista done right" and includes improved home networking capabilities.
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windows 7
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A risk involved with using an application service provider is that _______________.
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all of the above - (A) specialist, (B) vertical market & (C) enterprise
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_______________ is a powerful operating system originally developed by AT for use on minicomputers but now runs on workstations, servers, and mainframe computers.
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unix
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_______________ is a powerful backup tool that allows Apple computer users to view their systems as it looked in the past and resurrect deleted files.
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time machine
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Programming languages used to create artificial intelligence or expert system applications are often called _______________.
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fifth-generation languages
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An information system that operates in the _______________ sphere of influence supports two or more people who work together to achieve a common goal.
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workgroup
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Which of the following statements is NOT true about mainframe computers?
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A narrow range of application software has been developed to run in the mainframe environment.
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A(n) _______________ displays pictures (called icons) and menus that people use to send commands to the computer system.
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graphical user interface
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The early PC-DOS and MS-DOS operating systems were developed by the then small company called _______________.
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microsoft
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People using commercially available software are usually asked to read and agree to a(n) _______________.
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end user license agreement
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After a computer system is started, portions of the operating system are transferred to _______________ as they are needed.
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memory
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_______________ is an example of a popular general purpose software suite for personal computer users.
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openoffice
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One advantage of proprietary software versus off-the-shelf software is that _______________.
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being involved in the development offers control over the results
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_______________ is an example of a workgroup utility program.
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software that monitors group activity to determine levels of participation
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Many organizations are turning to _______________, a set of integrated programs that manages a company's vital business operations for an entire multisite, global organization.
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enterprise resource planning system (ERP)
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_______________ is a popular groupware software package from IBM that enables a global team to work together from a common set of documents, have electronic discussions using threads of discussion, and schedule team meetings.
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lotus notes
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An operating system with _______________ capabilities allows a user to run more than one application at the same time.
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multi-tasking
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_______________ is a standardized data manipulation language developed in the 1970s that allows programmers to use one powerful language and use it on a variety of systems.
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structured query language (SQL)
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A tool that database designers use to show the logical relationships among data is a(n) _______________.
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all of the above - (A) data model, (B) entity-relationship diagram & (C) relational model
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Someone responsible for planning, designing, creating, operating, securing, monitoring, and maintaining databases is called a _______________.
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database administrator
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The _______________ position is a non-technical position responsible for defining and implementing consistent principles for setting data standards and data definitions that apply across all the databases in an organization.
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data administrator
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_______________ involves using a database to store and access data according to the locations it describes and to permit spatial queries and analysis.
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spatial data technology
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The _______________ is a description that involves "telling" the DBMS the logical and physical structure of the data and the relationships among the data for each user.
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schema
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Basic data manipulations include _______________ which involves eliminating rows in a relational database.
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selecting
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A collection of fields about a specific object is _______________.
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record
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_______________ is a visual approach to developing database requests.
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query by example
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_______________ is an information-analysis tool that involves the automated discovery of patterns and relationships in a data warehouse.
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data Mining
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_______________ is an application of data mining that identifies the products and services most commonly purchased at the same time.
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market basket analysis
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_______________ describes the steps an organization takes to protect information sought by "hostile" intelligence gathers.
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counterintelligence
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The process of selecting the best database management system for an organization considers _______________.
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all of the above - (A) the ability to work seamlessly with other applications and databases, (B) the reputation and financial stability & (C) information needs of the organization
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As long as the tables in a relational database share one common _______________, the tables can be linked to provide useful information and reports.
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attribute
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The DBMS organizes the data independently of the application program, so the application is not affected by the location or type of data. This is an example of _______________.
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data and program independence
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A database in which data can be spread across several smaller databases connected through telecommunications devices is called a(n) _______________.
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distributed database
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_______________ employs multidimensional databases and analytics to store and deliver data warehouse information efficiently.
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OLAP
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Companies such as IBM have developed _______________ database systems to allow different databases to work together as a unified database system.
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virtual
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With _______________, the database is stored on a service provider's server and accessed by the client over a network, typically the Internet.
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oracle
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The smallest piece of data used by a computer is the _______________.
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bit
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A database is a collection of integrated and related _______________.
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files
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A(n) _______________ contains a subset of data for a single aspect of a company's business and are used by smaller groups who want to access detailed data for business analysis.
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data mart
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A(n) _______________ typically stores three to ten years of historical summary data records from many operational systems and external data sources so that it can be used for business analysis.
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data warehouse
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Data warehouses allow managers to _______________ to get increasing levels of detail about business conditions.
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drill down
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A database _______________.
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helps companies and reduce costs, increase profits, track past business activities, and open new market opportunities
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A multiplexer _______________.
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combines data from multiple sources into a single output signal that carries multiple channels
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_______________ is a network that connects computer systems and devices within an office, home, or several floors in a building.
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local area network (LAN)
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_______________ is a very short range wireless connectivity technology that enables consumers to swipe their credit cards or even cell phones within a few inches of a special point of sale terminal to pay for purchases.
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near field communications
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With a VPN _______________.
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all of the above - (A) users are often provided a token that displays a constantly changing password, (B) users can gain access to an organization's private network & (C) users can gain wide area access
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_______________ is a bundled set of communications services, including Internet, telephone, and TV, that operates over a total fiber-optic communications network.
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FiOS
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_______________ is a wireless telecommunications technology brand owned by an alliance of 300 technology companies that is popping up at airports, coffee shops, college campuses, libraries, and restaurants.
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Wi-Fi
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A(n) _______________ satellite system employs many satellites, each in an orbit at an altitude of less than 1,000 miles.
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low earth orbit
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Asymmetric DSL _______________.
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provides a dedicated connection from each user to the phone company's local telephone office
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Many utilities, cities, and organizations are experimenting with _______________ to provide Internet access to homes and businesses over standard high-voltage power lines.
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BPL
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The signals from _______________ GPS satellites are used to determine the accurate position of a GPS receiver.
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four
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_______________ can support wireless communications at a rate of 70 Mbps between towers located up to 30 miles apart.
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WiMax
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One way to help safeguard a wireless network is to _______________.
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connect to the router and change the default logon and password
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The _______________ is a device that converts a signal from binary or analog form into a signal of another form.
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modem
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The area covered by one or more interconnected wireless access points is commonly called a(n) _______________.
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hot spot
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Telecommuting is well suited for _______________.
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salespeople
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Unified communications supports _______________.
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all of the above - (A) instant messaging, (B) e-mail & (C) voicemail
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_______________ operated the world's largest 3G network.
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China Mobil
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The National Do Not Call Registry _______________.
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none of the above - (A) includes fewer than 10 million people, (B) is designed to stop unsolicited calls from advertisers, salespeople, and political campaigns & (C) has actually resulted in an increase in the number of unwanted calls
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The RIM operating system is used in the _______________ smartphone.
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BlackBerry
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_______________ are NOT commonly used smartphone operating systems.
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HP-UX and z-OS
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_______________ operates like Wi-Fi, only over greater distances and at faster transmission speeds.
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WiMAX
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With network management software, a network manager can _______________.
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all of the above - (A) monitor the use of individual computers as well as shared hardware devices, (B) scans for viruses & (C) ensure compliance with software licenses
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Smartphone applications are developed by _______________.
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all of the above - (A) manufacturers of the handheld device, (B) operators of the communications network on which they operate & (C) third-party software developers
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_______________ is NOT a frequency commonly used for wireless communications.
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ULF
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With the _______________ basic processing alternative, isolates processing devices are placed at various remote locations and cannot communicate with other devices.
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decentralized processing
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