CIS Chapter 7 – Flashcards

Many organizations actively attempt to convert tacit knowledge to explicit knowledge.

Secretaries, administrative assistants, bookkeepers, and similar data-entry people are often called data workers.

Data mining and business intelligence are seldom used to capture the knowledge stored in a knowledge management system.

Although computers excel at numerical calculations, they are even better at dealing with symbols and three-dimensional objects.

Expert systems, robotics, vision systems, natural language processing, learning systems, and neural networks are all part of the broad field of artificial intelligence.

____ knowledge is hard to measure and document and typically is not objective or formalized.

The ____ is a top-level executive who helps the organization work with a knowledge management system to create, store, and use knowledge to achieve organizational goals.

After knowledge is created, it is typically stored in a ____.

____ involves converting sound waves into words.

____ is a combination of software and hardware that allows a computer to change how it functions or reacts to situation based on feedback it receives.

____ can process many pieces of data at the same time and learn to recognize patterns.

The ____ stores all relevant information, data, rules, cases, and relationships that the expert system uses.

In an expert system, the ____ is the component that delivers the expert advice.

The ____ is the person or group with the expertise or knowledge the expert is trying to capture.

Graphic images can be stored in a variety of formats including ____.