Chapter Ten

question

​Social loafing occurs when:
answer

​workers withhold their efforts and fail to perform their share of the work.
question

Rewards that depend on team performance rather than individual performance are the key to rewarding team behaviors and efforts.
answer

True
question

Which of the following is a disadvantage of work teams?
answer

​Initially high turnover
question

In the storming stage of team development, team members will have accepted team goals, be operating as a unit, and, as indicated by the increase in performance, be working together effectively.
answer

False
question

Which of the following statements is true of team norms?
answer

​They regulate the everyday actions that allow teams to function effectively.
question

Which of the following is an advantage of cross-training?
answer

​It allows a team to function normally even in the absence of a member.
question

​Which of the following statements is true of the members of self-managing teams?
answer

​They manage and control all of the major tasks directly related to production of a product or service without first getting approval from management.
question

Challenging team goals greatly increase the incidence of social loafing.
answer

False
question

​Which of the following statements is true of the norming stage of team development?
answer

Team members begin to settle into their roles as team members in the norming stage of team development.
question

​Which of the following statements is true of a work team?
answer

​A work team consists of a small number of people with complementary skills.

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