Chapter 3 review (multiple choice) – Flashcards

question
All of the following would probably require informal research methods except
answer
long reports and complex business problems
question
All of the following are effective tips for creating an outline except
answer
use a single item under a major component.
question
What is the recommended maximum number of words for a sentence?
answer
20
question
Which of the following sentences uses modifiers correctly?
answer
To take advantage of the discounted pricing, place your order immediately.
question
According to communication experts, what is the greatest failing of business writers?
answer
Poor organization
question
Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the following sources of information would be most appropriate to help Ahna shape an effective persuasive message for her staff?
answer
Questionnaires and surveys of employees
question
Which of the following is an advantage of the indirect strategy?
answer
Respects the feelings of the audience
question
Paragraphs are coherent when
answer
ideas are linked; that is, one idea leads logically to the next.
question
Quality Building Materials Inc. has developed a new whole-house weather blanket and needs to determine the price point at which builders would switch to this new product. The best research method for this is a(n)
answer
scientific experiment that presents price choices with controlled variables.
question
Parallel writing
answer
uses similar structures to express similar words.
question
When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
answer
explain all background information first.
question
What is a sentence fragment?
answer
A broken-off part of a sentence
question
Which of the following uses parallel structure?
answer
Big business demands superior forecasting, reporting, and analyzing.
question
Which of the following sentences is most effective in de-emphasizing the bad news?
answer
Although cash refunds are not offered, you can exchange resalable merchandise.
question
What do most business writers use as the first sentence in a paragraph?
answer
Topic sentence
question
Before composing a business document, you should gather information that will answer which of these questions?
answer
What is the receiver to do?
question
Transitions
answer
connect ideas
question
Effective paragraphs
answer
are coherent, include supporting sentences that expand and explain the main idea, usually present the main idea in the first sentence.
question
Active-voice sentences
answer
place the subject of the sentence as the doer of the action.
question
Which of the following sentences emphasizes an idea through style?
answer
Consider adding a statement of qualifications section on your résumé; but, most important, include specific and relevant previous employment information.
question
Technology has changed the working environments of employees, that is why employees are telecommuting more than ever is an example of a
answer
comma splice
question
What is a comma splice?
answer
Two independent clauses joined by a comma without a conjunction
question
Which of the following is an advantage of the direct strategy?
answer
Saves the reader's time
question
The indirect strategy is most appropriate for what kind of messages?
answer
The indirect strategy is appropriate for all answer choices.
question
Which of the following message openings is the most direct opening for an e-mail message announcing a new telecommuting plan?
answer
Our new telecommuting program will begin on August 1.
question
Which of the following kinds of business messages typically use the indirect strategy?
answer
Sensitive messages
question
Which of the following uses only active voice in a complete sentence?
answer
A few unhappy customers criticized the company's rigid return policy.
question
Paragraphs should
answer
contain eight or fewer printed lines.
question
As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence. This type of research produces data that is considered
answer
firsthand information.
question
When brainstorming to generate ideas, you should
answer
record ideas without judging them.
question
Which of the following is a formal research method?
answer
Investigating primary sources
question
What kind of sentence contains an independent clause and a dependent clause?
answer
Complex sentence
question
To build paragraph coherence, a writer should
answer
repeat a key idea by using the same expression or a similar one, use pronouns to refer to previous nouns, show connections with transitional expressions.
question
How many ideas should be developed in a paragraph?
answer
One
question
When should passive voice be used in business writing?
answer
When you want to conceal the doer of the action
question
Modifiers
answer
must be placed close to the words they describe or limit.
question
Which formal research source is best to obtain firsthand information?
answer
Interviews
question
What is a run-on sentence?
answer
Two independent clauses run together without punctuation or a conjunction
question
Which of the following business messages would not use the direct strategy?
answer
A letter to a customer denying his or her request for credit
question
A topic sentence
answer
states the main idea of the paragraph.
question
What kind of sentence contains two independent clauses?
answer
Compound sentence
question
All of the following are informal research methods except
answer
conducting a scientific experiment.
question
To emphasize an idea through mechanics, place it in
answer
boldface, a different font style, italics.
question
What kind of sentence contains only one independent clause?
answer
Simple sentence
question
The second phase of the 3-x-3 writing process begins with
answer
researching the topic.
question
The direct strategy would be most appropriate when
answer
expecting the audience to be pleased, mildly interested, or neutral
question
Which of the following is a simple sentence?
answer
HMO and PPO insurance plans offer additional cost savings
question
Which of the following is a complex sentence?
answer
Because of rising insurance premiums, many companies are offering employee-wellness incentives
question
Transitional expressions such as next, first, and finally are useful to show
answer
time association
question
A supporting sentence
answer
must relate to the topic sentence
question
A supporting sentence
answer
must relate to the topic sentence
question
A supporting sentence
answer
must relate to the topic sentence
1 of

Unlock all answers in this set

Unlock answers
question
All of the following would probably require informal research methods except
answer
long reports and complex business problems
question
All of the following are effective tips for creating an outline except
answer
use a single item under a major component.
question
What is the recommended maximum number of words for a sentence?
answer
20
question
Which of the following sentences uses modifiers correctly?
answer
To take advantage of the discounted pricing, place your order immediately.
question
According to communication experts, what is the greatest failing of business writers?
answer
Poor organization
question
Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the following sources of information would be most appropriate to help Ahna shape an effective persuasive message for her staff?
answer
Questionnaires and surveys of employees
question
Which of the following is an advantage of the indirect strategy?
answer
Respects the feelings of the audience
question
Paragraphs are coherent when
answer
ideas are linked; that is, one idea leads logically to the next.
question
Quality Building Materials Inc. has developed a new whole-house weather blanket and needs to determine the price point at which builders would switch to this new product. The best research method for this is a(n)
answer
scientific experiment that presents price choices with controlled variables.
question
Parallel writing
answer
uses similar structures to express similar words.
question
When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
answer
explain all background information first.
question
What is a sentence fragment?
answer
A broken-off part of a sentence
question
Which of the following uses parallel structure?
answer
Big business demands superior forecasting, reporting, and analyzing.
question
Which of the following sentences is most effective in de-emphasizing the bad news?
answer
Although cash refunds are not offered, you can exchange resalable merchandise.
question
What do most business writers use as the first sentence in a paragraph?
answer
Topic sentence
question
Before composing a business document, you should gather information that will answer which of these questions?
answer
What is the receiver to do?
question
Transitions
answer
connect ideas
question
Effective paragraphs
answer
are coherent, include supporting sentences that expand and explain the main idea, usually present the main idea in the first sentence.
question
Active-voice sentences
answer
place the subject of the sentence as the doer of the action.
question
Which of the following sentences emphasizes an idea through style?
answer
Consider adding a statement of qualifications section on your résumé; but, most important, include specific and relevant previous employment information.
question
Technology has changed the working environments of employees, that is why employees are telecommuting more than ever is an example of a
answer
comma splice
question
What is a comma splice?
answer
Two independent clauses joined by a comma without a conjunction
question
Which of the following is an advantage of the direct strategy?
answer
Saves the reader's time
question
The indirect strategy is most appropriate for what kind of messages?
answer
The indirect strategy is appropriate for all answer choices.
question
Which of the following message openings is the most direct opening for an e-mail message announcing a new telecommuting plan?
answer
Our new telecommuting program will begin on August 1.
question
Which of the following kinds of business messages typically use the indirect strategy?
answer
Sensitive messages
question
Which of the following uses only active voice in a complete sentence?
answer
A few unhappy customers criticized the company's rigid return policy.
question
Paragraphs should
answer
contain eight or fewer printed lines.
question
As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence. This type of research produces data that is considered
answer
firsthand information.
question
When brainstorming to generate ideas, you should
answer
record ideas without judging them.
question
Which of the following is a formal research method?
answer
Investigating primary sources
question
What kind of sentence contains an independent clause and a dependent clause?
answer
Complex sentence
question
To build paragraph coherence, a writer should
answer
repeat a key idea by using the same expression or a similar one, use pronouns to refer to previous nouns, show connections with transitional expressions.
question
How many ideas should be developed in a paragraph?
answer
One
question
When should passive voice be used in business writing?
answer
When you want to conceal the doer of the action
question
Modifiers
answer
must be placed close to the words they describe or limit.
question
Which formal research source is best to obtain firsthand information?
answer
Interviews
question
What is a run-on sentence?
answer
Two independent clauses run together without punctuation or a conjunction
question
Which of the following business messages would not use the direct strategy?
answer
A letter to a customer denying his or her request for credit
question
A topic sentence
answer
states the main idea of the paragraph.
question
What kind of sentence contains two independent clauses?
answer
Compound sentence
question
All of the following are informal research methods except
answer
conducting a scientific experiment.
question
To emphasize an idea through mechanics, place it in
answer
boldface, a different font style, italics.
question
What kind of sentence contains only one independent clause?
answer
Simple sentence
question
The second phase of the 3-x-3 writing process begins with
answer
researching the topic.
question
The direct strategy would be most appropriate when
answer
expecting the audience to be pleased, mildly interested, or neutral
question
Which of the following is a simple sentence?
answer
HMO and PPO insurance plans offer additional cost savings
question
Which of the following is a complex sentence?
answer
Because of rising insurance premiums, many companies are offering employee-wellness incentives
question
Transitional expressions such as next, first, and finally are useful to show
answer
time association
question
A supporting sentence
answer
must relate to the topic sentence
question
A supporting sentence
answer
must relate to the topic sentence
question
A supporting sentence
answer
must relate to the topic sentence