Chapter 3 review (multiple choice) – Flashcards
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All of the following would probably require informal research methods except
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long reports and complex business problems
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All of the following are effective tips for creating an outline except
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use a single item under a major component.
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What is the recommended maximum number of words for a sentence?
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20
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Which of the following sentences uses modifiers correctly?
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To take advantage of the discounted pricing, place your order immediately.
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According to communication experts, what is the greatest failing of business writers?
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Poor organization
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Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the following sources of information would be most appropriate to help Ahna shape an effective persuasive message for her staff?
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Questionnaires and surveys of employees
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Which of the following is an advantage of the indirect strategy?
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Respects the feelings of the audience
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Paragraphs are coherent when
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ideas are linked; that is, one idea leads logically to the next.
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Quality Building Materials Inc. has developed a new whole-house weather blanket and needs to determine the price point at which builders would switch to this new product. The best research method for this is a(n)
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scientific experiment that presents price choices with controlled variables.
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Parallel writing
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uses similar structures to express similar words.
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When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
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explain all background information first.
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What is a sentence fragment?
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A broken-off part of a sentence
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Which of the following uses parallel structure?
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Big business demands superior forecasting, reporting, and analyzing.
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Which of the following sentences is most effective in de-emphasizing the bad news?
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Although cash refunds are not offered, you can exchange resalable merchandise.
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What do most business writers use as the first sentence in a paragraph?
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Topic sentence
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Before composing a business document, you should gather information that will answer which of these questions?
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What is the receiver to do?
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Transitions
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connect ideas
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Effective paragraphs
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are coherent, include supporting sentences that expand and explain the main idea, usually present the main idea in the first sentence.
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Active-voice sentences
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place the subject of the sentence as the doer of the action.
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Which of the following sentences emphasizes an idea through style?
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Consider adding a statement of qualifications section on your résumé; but, most important, include specific and relevant previous employment information.
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Technology has changed the working environments of employees, that is why employees are telecommuting more than ever is an example of a
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comma splice
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What is a comma splice?
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Two independent clauses joined by a comma without a conjunction
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Which of the following is an advantage of the direct strategy?
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Saves the reader's time
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The indirect strategy is most appropriate for what kind of messages?
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The indirect strategy is appropriate for all answer choices.
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Which of the following message openings is the most direct opening for an e-mail message announcing a new telecommuting plan?
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Our new telecommuting program will begin on August 1.
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Which of the following kinds of business messages typically use the indirect strategy?
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Sensitive messages
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Which of the following uses only active voice in a complete sentence?
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A few unhappy customers criticized the company's rigid return policy.
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Paragraphs should
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contain eight or fewer printed lines.
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As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence. This type of research produces data that is considered
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firsthand information.
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When brainstorming to generate ideas, you should
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record ideas without judging them.
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Which of the following is a formal research method?
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Investigating primary sources
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What kind of sentence contains an independent clause and a dependent clause?
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Complex sentence
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To build paragraph coherence, a writer should
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repeat a key idea by using the same expression or a similar one, use pronouns to refer to previous nouns, show connections with transitional expressions.
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How many ideas should be developed in a paragraph?
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One
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When should passive voice be used in business writing?
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When you want to conceal the doer of the action
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Modifiers
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must be placed close to the words they describe or limit.
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Which formal research source is best to obtain firsthand information?
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Interviews
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What is a run-on sentence?
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Two independent clauses run together without punctuation or a conjunction
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Which of the following business messages would not use the direct strategy?
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A letter to a customer denying his or her request for credit
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A topic sentence
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states the main idea of the paragraph.
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What kind of sentence contains two independent clauses?
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Compound sentence
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All of the following are informal research methods except
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conducting a scientific experiment.
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To emphasize an idea through mechanics, place it in
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boldface, a different font style, italics.
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What kind of sentence contains only one independent clause?
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Simple sentence
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The second phase of the 3-x-3 writing process begins with
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researching the topic.
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The direct strategy would be most appropriate when
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expecting the audience to be pleased, mildly interested, or neutral
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Which of the following is a simple sentence?
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HMO and PPO insurance plans offer additional cost savings
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Which of the following is a complex sentence?
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Because of rising insurance premiums, many companies are offering employee-wellness incentives
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Transitional expressions such as next, first, and finally are useful to show
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time association
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A supporting sentence
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must relate to the topic sentence
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A supporting sentence
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must relate to the topic sentence
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A supporting sentence
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must relate to the topic sentence
