Chapter 17 Management – Flashcards

The process of directing and influencing a group to achieve its goals is referred to as​ _______. A. leadership B. power C. groupthink D. management E. organization

The textbook defines a leader as someone who can influence others and who​ _______. A. possesses expert power B. has authority by virtue of how he is perceived by his peers C. stimulates and inspires followers to achieve extraordinary outcomes D. creates and articulates an energizing vision of the future E. has managerial authority

Which definition best defines a​ leader? A. Someone who can create and monitor a work group B. Someone who has received management training C. Someone who can efficiently organize and plan work activities D. Someone with managerial authority who has the ability to influence others E. Someone who provides assistance to​ co-workers and subordinates

Leadership is best defined as the process of. A. producing performance results B. getting along well with other people in an organization C. controlling others D. influencing a group to accomplish objectives E. planning and implementing goals of an organization

The textbook focuses on​ a(n) perspective when studying leadership. A. managerial B. feminine C. ​subordinate's D. masculine E. American

Which statement about effective managers as leaders is​ correct? A. A manager should be consistent. B. A manager should not be concerned with being a leader. C. A manager should not be concerned with building trust with the group. D. Managers should keep their distance from those they are leading. E. Managers must follow one leadership approach in every situation they encounter.

Attempts to identify​ _______ that separated leaders from​ non-leaders were the foundation of leadership trait theories. A. circumstances B. characteristics C. expectations D. behaviors E. situations

Wade is the kind of manager who has always been concerned not only with​ numbers, but also with people. He feels that a happy work crew is a productive work crew. According to the Ohio State​ studies, Wade would be high in​ ________. A. ​production-oriented behavior B. initiating structure C. consideration behavior D. ​employee-oriented behavior E. ​laissez-faire leadership

Leadership trait theories​ ________. A. focused on how the leader interacted with his or her group members B. led researchers to determine that having certain traits only made it more likely that a person would be an effective leader C. continued to be used into the​ mid-1960s D. attempted to identify certain traits that all nonleaders have E. eventually recognized that traits alone were sufficient for identifying effective leaders

Which one of the following was NOT one of the four main leader behavior​ studies? A. University of Michigan study B. University of Iowa study C. The managerial grid D. Ohio State study E. Leadership traits theory

Which of the following statements is correct regarding the University of Iowa​ studies? A. Results showed that group members were more satisfied under a democratic leader than under an autocratic one. B. The democratic style leader let the group make decisions and complete the work in whatever way it saw fit. C. The autocratic style leader involved employees in decision​ making, delegated​ authority, and used feedback as an opportunity for coaching employees. D. The​ laissez-faire style leader dictated work​ methods, made unilateral​ decisions, and limited employee participation. E. The studies explored two leadership styles to find which was the most effective.

Which of the following studies is correctly paired with its research​ focus? A. The University of Michigan studies explored three leadership styles. B. The Ohio State studies identified two dimensions of leader behaviorlong dash—initiating structure and emotion. C. The University of Iowa studies identified two dimensions of leader behaviorlong dash—initiating structure and consideration. D. The University of Michigan studies looked at​ employee-oriented leaders and​ managerial-oriented leaders. E. The managerial grid focused on​ leaders' concern for production and concern for people.

The​ least-preferred coworker​ (LPC) questionnaire forms a fundamental part of which theory of​ leadership? A. Situational Leadership Theory B. ​Leader-Member Exchange​ (LMX) Theory C. The Ohio State studies D. The Fiedler Model E. ​Path-Goal Model

Mitch called his line workers into the office and​ said, "I want to put the rules on the table so​ there's no misunderstanding. If​ you're late, you lose a​ half-day's pay. If you miss your production quota more than twice in one​ week, you're​ fired." How would​ Mitch's leadership style be characterized using the​ path-goal theory? A. Participative leader B. Directive leader C. ​Achievement-oriented leader D. ​Laissez-faire leader E. Supportive leader

Which of the following contingency theories of leadership is described​ correctly? A. ​Fiedler's model attempted to define the best style to use in particular situations. B. ​Fiedler's model identified four leadership​ behaviors: directive,​ supportive, participative, and​ achievement-oriented. C. Robert​ House's situational leadership theory focused on​ followers' readiness. D. Robert​ House's model attempted to define the best style to use in particular situations. E. Hersey and​ Blanchard's model attempted to define the best style to use in particular situations.

​Fiedler's model​ ________. A. asserts that​ task-oriented leaders perform best in very unfavorable situations B. measured two contingency dimensions C. assumed a​ leader's style was flexible D. implies that​ relationship-oriented leaders perform best in very favorable situations E. measured leader style using the​ most-preferred coworker questionnaire

According to Hersey and​ Blanchard's situational leadership​ theory, when a follower is​ ________ then a leader should use the​ ________ style. A. ​able/unwilling; selling B. ​unable/unwilling; telling C. ​able/willing; participative D. ​unable/willing; participative E. ​unable/unwilling; delegating

What are the four leadership behaviors identified by the​ path-goal model? A. Unable and​ unwilling, unable but​ willing, able but​ willing, and able and willing B. ​Directive, supportive,​ participative, and​ achievement-oriented C. ​Directive, supportive,​ participative, and​ relationship-oriented D. ​Directive, supportive,​ participative, and task oriented E. ​Telling, selling,​ participating, and delegating

​_______ leadership uses a quid pro quo​ ("this for​ that") approach and exchanges rewards for effort. If you do something​ well, you can expect to be​ rewarded; however, if you do something​ poorly, you can expect to be punished. A. Transformational B. Transactional C. Visionary D. Situational E. Charismatic

John​ Scully, former CEO of​ Apple, has​ said, "The future belongs to those who see possibilities before they become​ obvious." This quote would BEST describe​ _______ leadership. A. transactional B. laissez faire C. autocratic D. visionary E. charismatic

Which statement about leaderdash-member exchange theory​ (LMX) is​ correct? A. LMX relationships stay together when followers exhibit an internal locus of control. B. LMX asserts that individuals in the​ out-group will have higher performance ratings than individuals in the​ in-group. C. LMX includes evidence that shows​ in-group members having demographic and gender differences with the leader. D. LMX suggests that early in a relationship a leader categorizes a follower as either​ "in" or​ "out." E. LMX asserts that the follower does the choosing between the​ in-group and the​ out-group.

Which of the following statements about​ transformational-transactional leadership is​ true? A. Transformational leaders use social​ exchanges, or​ transactions, primarily to lead. B. Most evidence supports the superiority of transactional leadership over transformational leadership. C. Transactional and transformational leadership are not necessarily mutually exclusive approaches to leadership. D. Transformational leadership is correlated with higher turnover rates and lower levels of productivity. E. Transactional leaders stimulate and inspire followers to achieve extraordinary outcomes.

charismatic leadership is​ ________. A. the same as visionary leadership B. exhibited by enthusiastic and​ self-confident leadership C. an ability to create and communicate a plausible and attractive vision of the future D. correlated with low performance among followers E. always necessary to achieve high levels of employee performance

Which of the following is NOT one of the four specified team leadership​ roles? A. Liaison with external constituencies B. Conflict manager C. Troubleshooter D. Coach E. Communicator

he leader who​ says, "Do this or​ you're fired" is exercising​ _______ power. A. expert B. coercive C. information D. referent E. reward

Whenever​ someone's computer goes down at Nicoh​ Enterprises, people call Glenn. He always knows what to do to get their computers up and running again. Glenn has​ _______ power. A. information B. coercive C. legitimate D. expert E. reward

Which of the following is LEAST likely an issue facing leaders​ today? A. Establishing credibility and trust with employees B. Striving to become an effective leader C. Empowering organization members D. Focusing on the use of one leadership style E. Managing different forms of power

Coercive power is best described as power based on​ _______. A. unique knowledge B. position in an organization C. personal characteristics D. punishment capabilities E. positive rewards

he five dimensions that make up the concept of trust include​ integrity, consistency,​ loyalty, ________, and​ ________. A. ​competence; restraint B. ​openness; concern C. ​openness; empathy D. ​flexibility; loyalty E. ​competence; openness

Which statement is true about leading across​ cultures? A. Effective leaders adjust their leadership styles to the situation. B. Research suggests that there are no universal aspects of effective leaders across cultures. C. A leadership style used in China will most likely be effective in France or Canada. D. Most leadership theories were developed with a global mindset to avoid any bias to one culture. E. National culture has little to no impact on leadership style.