Chapter 12 Quiz – Management – Flashcards

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punishment
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A simple model of motivation does not include which of the following?
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little or no feedback
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Goal-setting theory suggests that employees can be motivated by goals that have all of the following characteristics except _____.
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process perspectives
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Theories that try to understand the thought processes by which people decide how to act are called _____.
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autonomy
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The extent to which a job allows an employee to make decisions about scheduling different tasks and deciding how to perform them is called _____
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Reinforcement theory
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____________ is the theory that attempts to explain behavior change by suggesting that behavior with positive consequences tends to be repeated while behavior with negative consequences tends not to be repeated
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Motivation
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______ is defined as the psychological processes that arouse and direct goal-directed behavior.
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teamwork
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Of the following, which is not a core job characteristic?
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Positive reinforcement
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_______ is the use of desirable consequences to strengthen a particular behavior.
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relatedness
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To achieve psychological growth, according to the self-determination theory, people need to satisfy the three innate needs: competence, autonomy, and _____.
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Job enlargement
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__________ is the process of increasing the number of tasks in a job to increase variety and motivation.
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physiological, safety, love, esteem, and self-actualization
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Maslow's levels of needs, in order from lowest (most basic) to highest level, are _____.physiological, safety, love, esteem, and self-actualization
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goal-setting theory
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Which of the following is a process perspective on motivation?
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Job design
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______ involves division of an organization's work and applies motivational theories to jobs to increase satisfaction and performance.
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Instrumentality
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______ is the expectation that successful performance of the task will lead to the desired outcome.
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negative reinforcement
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The process of strengthening a behavior by withdrawing something negative is called _____.
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extinction
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The weakening of behavior by ignoring it or making sure it is not reinforced is called _____.
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positive reinforcement
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___ is the use of desirable consequences to strengthen a particular behavior.
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