Chapter 02 – Flashcards

Systems development typically starts with a ____.

____ planning is the process of identifying long-term organizational goals, strategies, and resources.

During strategic planning, top managers ask a series of questions that is called a ____ analysis because it examines a company's strengths, weaknesses, opportunities, and threats.

Strategic planning looks beyond day-to-day activities and focuses on a horizon that is ____ years in the future.

____ limitations result when a system that was designed for a specific hardware configuration becomes obsolete when new hardware is introduced.

Hardware-based security controls include ____.

____ components can provide automated response to sales inquiries, Web-based order processing, and online inventory tracking.

Electronic data interchange (EDI) enables ____ inventory systems, which rely on computer-to-computer data exchange to minimize unnecessary inventory.

Many companies implement ____ systems that integrate all customer-related events and transactions.

A systems request form should not ____.

If a problem arises that involves a mission-critical system, an IT ____ team would attempt to restore normal operations.

When evaluating systems requests, all of the following are disadvantages of a systems review committee EXCEPT ____.

A feasibility study includes tests for ____ feasibility, which means that a proposed system will be used effectively after it has been developed.

A feasibility study includes tests for ____ feasibility, which refers to the practical resources needed to develop, purchase, install, or operate the system.

The estimated costs of a proposed system usually are considered the ____, which includes ongoing support and maintenance costs, as well as acquisition costs.

A feasibility study includes tests for ____ feasibility, which means that the projected benefits of the proposed system outweigh the estimated costs.

Examples of tangible benefits include all of the following except a(n) ____.

Examples of intangible benefits include all of the following except a(n) ____.

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

Of the measures of feasibility in the accompanying figure, ____ considers questions such as "Does management support the project?" and "Will the new system require training for users?"

Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"

Of the measures of feasibility in the accompanying figure, ____ assesses tangible and intangible benefits to the company in addition to costs.

Of the measures of feasibility in the accompanying figure, issues that relate to ____ include "Has management established a firm timetable for the project?" and "Will a project manager be appointed?"

When assessing priorities for systems requests, a systems analyst should look for high scores in all of the following EXCEPT____.

____ is an example of a discretionary project.