Ch.1: What is Organizational Behavior? – Flashcards
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_______ is a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations.
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Organizational behavior (OB)
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_______ takes the theories and principles studied in OB and explores the ''nuts-and-bolts'' applications of those principles in organizations.
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Human resource management
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An OB study might explore the relationship between learning and job performance, whereas
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A human resource management study might examine the best ways to structure training programs to promote employee learning.
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_______ focuses on the product choices and industry characteristics that affect an organization's profitability. Studies might examine the relationship between firm diversification and firm profitability.
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Strategic management
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Research on job performance and individual characteristics draws primarily from studies in _______.
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Industrial and organizational psychology
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_______ has a heavy influence on research of satisfaction, emotions, and team processes.
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Social psychology
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_______ captures what employees feel when thinking about their jobs and doing their day-to-day work.
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Job satisfaction
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The right most portion of the integrative model contains the two primary outcomes (individual outcomes) of interest to organizational behavior researchers: job performance and organizational
commitment. EXPLAIN.
(performance and commitment)
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Most employees have two primary goals for their working lives: to perform their jobs well and to remain a member of an organization that they respect. Likewise, most managers have two primary goals for their employees: to maximize their job performance and to ensure that they stay with the firm for a significant length of time.
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Individual mechanisms such as: Job satisfaction, stress, motivation, trust-justice & ethics, learning & decision making all affect
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Job performance and organizational commitment (individual outcomes)
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Organizational mechanisms, group mechanisms, and individual characteristics all help shape
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Individual mechanisms
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The _______ of organizations describes what exactly makes resources valuable- that is, what makes them capable of creating long-term profits for the firm.
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Resource based view
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The resource-based view also suggests that a resource is more valuable when it is _______, meaning that it cannot be imitated.
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Inimitable
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What makes a resource valuable?
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Rarity and inimitability
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The concept of _______ captures the idea that people make many small decisions day in and day out, week in and week out. (ex. Microsoft copying Apple's ''Zen sensibility'')
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Numerous small decisions
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People can also create _______, like culture, teamwork, trust, and reputation. These resources are termed ''socially complex'' because it's not always clear how they came to develop, though it is clear which organizations do (and do not) possess them.
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Socially complex structures
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"One must bear in mind that 1/2 of organizations won't believe the connection between how they manage their people and the profits they earn. 1/2 of those who do see the connection will do what many organizations have done--try to make a single change to solve their problems, not realizing that the effective management of people requires a more comprehensive and systematic approach. Of the firms that make comprehensive changes, probably only about 1/2 will persist with their practices long enough to actually derive economic benefits."
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The Rule of 1/8
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Experience, Intuition, Authority, Science, these are _______.
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Methods of Knowing
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Theory - Hypotheses - Data - Verification
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The scientific method
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_______ is a a collection of assertions (both verbal and symbolic) that specify how and why variables are related, as well as the conditions in which they should (and should not) be related.
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Theory
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_______ is a procedure for statistically combining the results of many different research studies
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Meta-analysis
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_______ is a perspective that argues that scientific findings should form the foundation for management education.
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Evidence-based management
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Making _______ means establishing that one variable really does cause another- requires establishing three things: the two variables are correlated, the presumed cause precedes the presumed effect in time, and that there is no alternative explanation for the correlation.
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Casual inferences