CGS Final Exam (Chapter 12)

question

Record keeping, payroll, and simple inventory problems are examples of _____ tasks.
answer

Structured
question

_____ decisions are typically one-time decisions, with no standard operating procedure pertaining to them.
answer

Unstructured
question

Research and development is an example of a(n) _____ decision.
answer

Unstructured
question

A merger is a type of _____ decision at the strategic management level.
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semistructured
question

Setting queue priorities is a type of _____ decision at the operational management level.
answer

unstructured
question

During the _____ phase of the decision-making process, a decision maker examines the organization’s environment for conditions that need decisions.
answer

intelligence
question

The _____ phase of the decision-making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.
answer

choice
question

In the _____ phase of the decision-making process, an organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan.
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implementation
question

_____ comprise the most important category of roles in a decision support system (DSS) environment because they are the ones using the DSS.
answer

users
question

In the decision support system (DSS) environment, the _____ acts as a liaison between users and designers.
answer

model builder
question

According to Peter G. Keen, a former MIT professor, which of the following is a benefit of a decision support system (DSS)?
answer

fast response to unexpected situations
question

An executive information system (EIS) is a branch of _____.
answer

A decision support system (dss)
question

The _____ module of an executive information system (EIS) is responsible for managing data access.
answer

administrative
question

The intervention aspect of a(n) _____ reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.
answer

a group support system (gss)
question

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a particular zip code or a large tourist attraction?
answer

areas
question

Tracking changes in ridership on mass-transit systems is a part of the _____ geographic information system (GIS) application.
answer

urban planning
question

Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS)?
answer

keeping lines of communication open
question

Unstructured decisions are often used in sales forecasting.
answer

false
question

The costs and benefits of decision support systems (DSSs) are easy to assess because these systems are focused on efficiency rather than effectiveness.
answer

false
question

A geographic information system (GIS) can integrate maps and database data with queries.
answer

true

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