Business 1301 Exam 3 – Flashcards
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As Click it had been considers the pricing issues, they should know that all of the following are major pricing objectives EXCEPT
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profit minimization
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The utility created by transferring ownership of a product to a buyer is called ____ utility
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possession
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The maker of Oral B toothbrushes is introducing a new electric plaque remover and experts considerable competition. What pricing strategy would be appropriate for this maker to choose?
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Penetration pricing
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Lisa is in charge of maintaining good relationships between her organization and local government, business leader groups, and the general public. Lisa's responsibilities can be called _____.
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public relations
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A wrench used to make adjustments to machinery that produces copper wire is classified as
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accessory equipment
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beginning inventory plus net purchases minus ending inventory equals
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cost of goods sold
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western civic club's goals differ from those of a profit-driven business, meaning that it is part of a(n) ___
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institutional
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a larger restaurant with locations throughout the US has a long term partnership with Tyson for its poultry and a produce distributor for its fruits and vegetables. These relationships reduce inefficiencies and costs and result in higher customer satisfaction. This restaurant is successfully using ____
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supply chain management
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L'eggs Pantyhose often sends potential customers free trails of its pantyhose in the mail. This is an example of
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direct-response marketing
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When Travis thinks of products and brands adding value to the company that sells them, which concept is he referring to?
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Brand equity
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a reduction in price that is offered to customers who accept slightly damaged or soiled merchandise is referred to as
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a sales allowance
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Kathryn, a marketing researcher, is currently analyzing the information collected and determining what possible opportunities it has for management. At which stage of marketing research is she?
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Interpreting information
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Stephen Murdock realizes that he needs a new car, so he has read through Consumer Reports and has visited selected dealerships to gather more information. According to the steps involved in a purchase decision, he is ready to
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weigh the various options that have come to light
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Which of the following is not a major marketing mix element
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packaging
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R&P Inc.
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to steady increasing sales patterns
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Jessica decides to order smaller amounts of inventory at a time for her arts and crafts store. She is obviously concerned about _____ costs
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holding
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if you are taking common sense approach to evaluating a firm's accounting information, which of the following would NOT be something you would hope to see
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Paying great attention to current profit and not worrying about the future
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Price differentiation is
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a form of demand-based pricing
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if the manager at Best Buy puts a sign up next to a Pioneer stereo that reads, "only $199.99! $58.01 less than Circuit City" this is an example of what type of pricing strategy
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comparison discounting
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Merck & Co., Inc a pharmaceutical manufacturer, wishes to promote its products to retail pharmacist, physicians and hospitals. Merck should recruit ___
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missionary salesperson
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Business-to-business markets include all of the following EXCEPT ______ markets
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financial
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Marilyn provides piano lessons to students in her home four days a week. The money she earns from providing these services would be called ____ on an income statement
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revenues
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Erica goes to a drugstore and purchases toothpaste. What type of purchase process did Erica MOST LIKLEY use
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Routine response behavior
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Merchandise that has been sold and is returned to the firm by the customer is called
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a sales return
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the product life-cycle stage in which there is a rapid sales increase, other firms have begun to market competing products and lower unit costs and an overall tendency toward increased profit prevail is called
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growth
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if a company has $50,000 of assets, which of the following could be true?
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it has $23000 in owners' equity and $27000 in liabilities
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SME Ads Inc.
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primary-demand advertising
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One of the most significant issues of online retailing is
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security
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The cutout, featuring Miss Tan America in a bikini holding a bottle of lotion, is an example of a(n)
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point-of-purchase display
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Which of the following is the first step in building a social media plan?
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Listen to determine opportunities
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Due to a recession in the US and abroad, ski resorts have suffered from a lack of guest during the peak season. These ski resorts have felt a direct impact from ____ forces
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economic
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Caroline's Crafts 'N Things
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market
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Tech savvy, digital natives born after 1980 are know as
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millennial
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if a company invest $1000000 to develop and market a new product with a goal of earning $1200000 on the product by the end of the year, it will price the product based on
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return on investment goals
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what do users say is their primary reason for using social media
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staying in touch wit family and friends
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which of the following would be part of a media sharing site
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podcast
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Lynn walks into a local convenience store to buy chewing gum. she more than likely will employ ___ in deciding to make tha t purchase
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routine response behavior
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if the Early Bird Dry cleaners display a sign in the window of its store that says it will take and competitor's coupons, it is trying to
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neutralize competitive promotional efforts
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General Mills is planning aales promotion to stimulate wholesales and retailers to carry a new line of cake mixes and to market the mixes aggressively. What type of sales promotion should General Mills use?
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trade sales
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the most expensive but most adaptable method of the promotion mix is
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person selling
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Meijer, a retail chain, carries a full line of food and nonfood items as well as product lines such as small appliances, some furniture, automotive items, clothing and lawn and garden equipment. Meijer is a ___-
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superstore
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Which of the following statements is false?
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the format and information contained in one firm's financial statements are most likely to differ drastically from the format and information contained in another firm's financial statement
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Debts owned by a business are called
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liabilities
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Ridgley, cooper and Ross
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Generally accepted accounting principles
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The elements of the marketing mix are combined to
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satisfy the target market
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which of the following is most likely to be the manner in which a business connects and communicates with other businesses rather than with customers
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webinars
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Jack Stanley graduated from college and obtained a full-time job in accounting. At the end of his first year of employment, his assets totaled $9000. his liabilities totaled $3000. His ____ was $6000
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net worth
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Products that can be marketed successfully wit the undifferentiated approach include sugar and
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flour
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A consumer product for which buyers will not accept a substitute, for which purchasers do not compare alternatives and that is purchased infrequently and with extra effort on the buyer's part is a ____ product
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specialty
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In order for the Gift Market, a local specialty store, to purchase Christmas merchandise for selling in its store, it had to borrow money from a local bank. This debt owned to the bank is a
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liability
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The presentation of information on a product or its package is known as
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labeling
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A symbol or word that is registered with the US Patent and Trademark Office and is thus legally protected from use by anyone but its owner is a
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trademark
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In a meeting to generate new products, the advisory committee felt that it had come up with some excellent ideas. now that there is a list of product ideas, the next step is
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screening
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the product life-cycle stage in which consumer awareness and acceptance of the product are low, there are few competitors and there is a gradual rise in sales because of promotion is called
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introduction
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which of the following most accurately describes a podcast
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a digital audio or video file
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Sears would like to promote its new line of dishwashers with the multi-flow system. Since this is a new feature, Sears needs to be able to demonstrate the product. Sears will most likely use
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advertising
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IRI, a marketing research firm has been contracted by the T-Fal to evaluate the market performance of a new line of cookware. Which of the following is not likely to be a step in IRI's research process?
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market decisions about whether or not the cookware's market performance is acceptable
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Victor Cooper spent five years in an accounting educational program and successfully completed a rigorous accounting examination five years ago. Since then he has worked for several accounting firms. Currently he is
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certified public accountant
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What type of product modification is likely to make the greatest impact on food product
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aesthetic
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a general term for a middleman that actually buys and resells goods is a
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merchant middleman
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You Way Inc
If Eric want to develop a new product he would begin with
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idea generation
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Your Way Inc
Which of the following descriptions should Eric use to best explain the difference between the product line and product mix
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The product line is a group of similar products that differ only on relatively minor characteristics where as product mix is all the products a firm offers to sale
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As the accountant for Ideal Manufacturing Company you determine the following totals in your balance sheet:
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$70000
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A pricing strategy in which a manufacturer pays for the shipping cost of its merchandise to the wholesaler is called ____ pricing
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FOB destination
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The president of your small company wants to better understand the basis on which you select your promotion mix. you indicate the selection of promotion mix ingredients and the degree to which they are used depend on all of the following except the
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personal preference of the marketers
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Furs Unlimited is using a combination of advertising and personal selling to increase the sales of its fur coats. This activity involves the ___ ingredient of market of the marketing mix
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promotion
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___ completion is competition based on factors such as product quality, promotion, customer service, and packaging
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non-price
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Sherilyn operates a store called The Gift Garden. her store sells pottery, candles, crafts and ther knickknacks that make good gifts for family and friends. The Gift Garden is a ___
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traditional specialty store
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Arm & Hammer launches a campaign to extend the life of its baking soda.....
These new uses of products and other modifications are generally created during the ____ phase of the product life cycle
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maturity
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The Spirit collection is a _____
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retailer
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To promote an overall company image, Borden dairy products are packaged in similar designs and colors. This approach is known as
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Family packaging
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Car dealers are financed by automobile manufacturers and Wal-Mart receives financing from its wholesalers and manufacturers. what marketing functions do such activates preform
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financing
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Leslie, the marketing manager of Rls manufacturing is evaluating factors that could affect sales of its line of golf bags over the next year. she can get all of the following from the marketing plan except
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production goals
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which of the following is not a step in the consumer buying decision process
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tell other people about the product
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Each month Bath & Body works pays employees wages, telephone bills and salaries to accountants these are considered
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operating expenses
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the value of a firm's stock plus any retained earrings that have accumulated to date is referred to as
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owner's equity
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in a marketing information system, data from external sources include all of the following except
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sales force activates
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a good or service intended primarily for the use in producing other goods or services is a ___ product
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business
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a clothing retailer has been striving to reduce the costs of its inventory ....
this retailer is experiencing ____
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stock-out costs
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a new product should be left in a test market long enough to
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allow buyers a chance to repurchase the item
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the stage in evolution of a new product in which a pool of ideas is created is called
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idea generation
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If Texas instruments hires an accounting firm to compute the company's taxes, the accounting firm is providing
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business service
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which of the following is most like a radio show that could be distributing through the Web
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podcast
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the largest number of product ideas are rejected during the ____ stage of a new product development
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screening
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Your Best Inc
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price
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Levi Strauss is unsure of what sales forecasting method to use in determining future demand for its 501 blue jeans. when choosing the specific forecasting method, he should consider all of the following except
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capital investment projects
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all of the following are characteristics of the maturity stage of the product life cycle except
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increased distribution
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Advertising may be broadly classified into three groups
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selective demand, institutional, primary demand
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in creating the advertising platform for one of its products, Gem Inc will include important selling points such as
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features that competing products lack
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Which of the following is considered a generic term
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theroms
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which of the types of resources needed for an e-business is Storybook.com most likely to receive from an investor
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financial
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if a customer has moderate loyalty toward Heinz ketchup, she likely will
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purchase other products that carry the Heinz name
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Ashley wants to increase the profits of her e-busincess. What two ways can be used to accomplish her goal of increasing profits
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cutting back on expenses and increasing profits
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Brand names such as Tide, Surf, biz and Wisk are effective names because they
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are easy for customers to say, spell and recall
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the advertising medium that receives the largest share of advertising dollars is
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newspaper
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if macy's department store managers looked at dillard's department store prices for identical national brands and, based on that information decided to advertise a sale on those products they would be exercising which pricing method
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competition based
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Click it Inc
Because click it inc sells its products under different brand names each product is a
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private brand
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social media can most accurately be described as being about
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people
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Your Way Inc
if eric wanted to teach his emplyoees about the stages of a product's life cycle he should talk about all of the following except
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expanison
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when a company changes one or more of a product's characterictics to manage its product mix it is engaging in _____ modification
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product