Matilda Campbell

question 4 Common sources of conflict answer 1. Personal differences 2. Information deficiencies 3. Role incompatibility 4. Environmental stress question 1. Personal differences answer discrepancies in perceptions and expectations question 2. Information deficiencies answer due to misinterpreted or misunderstood information or when information comes from different sources question 3. Role incompatibility answer comes from conflicting […]

question Affect Blends answer Are multiple simultaneous facial expressions question Deintensification answer The deemphasizing or downplaying ofthe facial expression of emotion question FAcial affect scoring technique (FAST) answer Separates the face into three areas: 1. Lower face (cheeks, nose, mouth) 2. Eyes, eyelids 3. Brows and forehead question Facial Management Techniques answer Behaviors used to […]

question To formulate a marketing strategy, one must a) identify and analyze a target market and develop a marketing mix to satisfy individuals in that market. b)develop a statement of what is to be accomplished through marketing activities. c) develop plans for implementation and control. d) develop an adequate marketing control process. answer a question […]

question As discussed in the chapter opening case, the Giants’ new ticketing information systems is an effort to achieve which of the primary business objectives? answer Improved decision making question Journalist Thomas Friedman’s description of the world as “flat” referred to: answer The flattening of economic and cultural advantages of developed countries. question The six […]

question True or false: haircutting and hairstyling were practiced as early as the ice age answer True question True or false: Ancient people used animal hugh as a colorant for hair answer False question True or false: Queen Nefertiti erected a personal cosmetics factory next to the Dead Sea answer False question True or false: […]

question Lean Operation answer A flexible system that uses minimal resources and produces high-quality goods or services question Just-In-Time (JIT) answer A highly coordinated processing system in which goods move through the system, and services are performed, just as they are needed question Muda answer Waste and Inefficiency question Pull System answer Replacing material or […]

question In order to reach profit objectives, entrepreneurs must be aware of their firms’: answer overall financial position and any changes in the financial status. question The ________ shows what assets the business owns and what claims creditors and owners have against those assets, and is built on the basic accounting equation: Assets = Liabilities […]

question Ethical principles in business A) concern the behavioral guidelines a company’s top management and board of directors set for company personnel regarding “what is right” and “what is wrong” in conducting the company’s business. B) deal chiefly with the actions and behaviors required to operate companies in a socially responsible manner. C) are arrived […]

question Behavior modeling is especially useful for improving: answer interpersonal skills question Keith and his team, employees of an online retailing company, are being trained on cyber surveillance and user security. As part of their training, they are working to identify a solution to the problem of cyber-phishing and data breaches. Which of the following […]

question Frictional unemployment results from answer scarce information about job opportunities and the time it takes to acquire that information. question The definition of the unemployment rate is answer the percentage of persons in the civilian labor force who are not employed. question Inflation is best described as answer a sustained increase in the general […]

question Scientific evidence indicates that there is a significant increase in the risk for disease when BMI exceeds: answer 30 question A waist circumference _____ indicates a higher risk for cardiovascular disease, hypertension, and type 2 diabetes. answer above 40 inches in men and 35 inches in women question Other than supplying energy, fat has […]

question Activity answer Optimistic Time Pessimistic Time Realistic question Time answer Expected question Time answer Preceding question A answer 4 8 6 — question B answer 7 11 9 A question C answer 3 7 5 A question D answer 9 13 11 A question E answer 6 10 8 B question F answer 3 […]

question What is information that people use to support their decision making efforts? answer Business Intelligence question Why would a business use a data warehouse that offers strategic level, external, integrated, and historical information? answer All of these: make projections, identify trends, decide key business issues question Which of hte following describes ETL answer All […]

question capitalism answer an economic system in which individuals own and operate the majority of businesses that provide goods and services question mixed economy answer an economy that exhibits elements of both capitalism and socialism question socialism answer the key industries are owned and controlled by the government. Depending on the country, private ownership of […]

question Which of the following describes a participating life insurance policy? answer Policyowners are entitled to receive dividends question What type of reinsurance contract between two insurers involves an automatic sharing of the risks assumed? answer Treaty reinsurance question Dividends from a mutual insurance company are paid to whom? answer Policyholders question What is considered […]

question A performance appraisal answer is the specific and formal evaluation of an employee to determine the degree to which the employee is performing his or her job effectively question Performance management answer the general set of activities carried out by the organization to change (improve) employee performance question Why organizations conduct performance appraisals answer […]

question Industries that helped the US become a world power… answer electric, communications, steel, and transportation (railroads, streetcars, and later automobiles) question Positive changes for American workers… answer *easier to find work in factories or industries *could commute to work from out-of-town *could access clothes and supplies that they used to have to create on […]

question Oligopy answer this exists when a few firms dominate a particular industry question injunction answer this is a court order that prevents an action from taking place question meat inspection act answer this law was passed in response to publication to Upton Sinclair’s The Jungle question collective bargoning answer the process of negotiating labor […]

question Land pollution answer Has been worsening over the past few years because modern technology has continued to produce increasing amounts of chemical and radioactive waste.Continues to be a serious problem in many areas. question If you are a whistle-blower, you are answer Informing the press or government officials about unethical behavior in your firm. […]

question Financial management deals with the maintenance and creation of economic value or wealth answer TRUE question Each financial decision made by a corporate manager can be evaluated by its direct impact on the corporation’s stock price. answer FALSE question The fundamental goal of a business is to maximize the retained earnings available to the […]

question Information value chain answer From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called question True answer Laws and regulations creating fair, stable market environments are examples of complementary social assets required to optimize returns from IT investments question False answer There is […]

question Statute answer A law enacted by a legislative body; Formally established rule or law; a decree question Recession answer a going backward; moving or sloping backward; withdrawal; a period of temporary business reduction, shorter and less extreme than depression question Assassin answer murderer; one who kills a well-known person especially a political leader by […]