Info systems ch 1 – Flashcards
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computer literacy
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using productivity software(word processors, spreadsheats) and have basic knowledge of hardware and software, internet and tools and technologies
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2 types of knowledge to be competitive in the workplace
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computer literacy and information literacy
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information literacy
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understanding the role of information in generating and using business intelligence
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business intelligence
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provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace
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knowledge workers should know:
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-internal and external sources of data -how data is collected -why data is collected -what type of data should be collected -how data is converted to information and to business intelligence -how dats should be indexed and updated -how data and info should be used to gain a competitive advantage
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transaction processing systems (TPSs)
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focus on data collection and processing; major reason for using the is cost reduction record keeping, clerical operations, inventory control
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management info systems (MIS)
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organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, intergrated, relevant, accurate, and use info
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steps to designing MIS
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1. define the systems objectives clearly 2, data must be collected and analyzed 3. info must be provided in a use format
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4 components information systems
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1. data 2. database 3. process 4. information
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Data
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raw facts and is a component of info system external (customers, govt agencies, economic conditions) and internal (sales records, personal records) types
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past data
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collected for performance reports
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current data
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collected for operational reports
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future data
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predicted for budgets or cash flow reports
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aggregated
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reporting subtotals for categories of info usefulfor reporting overall performance during particular time but limites decision makers to focus on specific factors
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disaggregated
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itemized lists to analyze sales by product, territory, or sales person
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database
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heart of an info system collection of all relevant data organized in a series of integrated files reduce time needed to gather, process, interpret data
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process
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generating most useful type of info for making decisions includes transaction processing reports and models for decision analysis that can be built into the sustem or accessed from external sources
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information (output of info system)
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facts that have been analyzed by the process component info must be: 1. timeliness 2. interrogation with other data and info 3. consistent and accurate 4. relevant
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info technologies
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support info systems and use the internet, comp networks, database ssystems
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Personal Information System (PIS) Human resource Info System (HRIS)
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designed to provide info that helps decision makers in personal carry out their tasks more effectively
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3 strategies for competing in marketplace
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1.overall cost leadership 2. differentiation 3. focus
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bottom line strategy
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improving efficiency by reducing overall costs
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top line strategy
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focuses on generating new revenue by offering new products and services to customers or increasing to new customers ex: antivirus vendors using the internet to distribute software
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five forces
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buyer power supplier power threat of substitute products or services threat of new entrants rivalry among existing competitors
