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flows of products flow of services flows of capital (all of these)

answer

Demand management includes

question

inventory and production flexibility

answer

The internal balancing method deals with

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exponential smoothing for trends

answer

Four types of forecast error measures can be used. Which one of the following is not one of the four types?

question

can be combined with customer segmentation

answer

activity based costing

question

increase the velocity of cash back to the selling organization

answer

Applying Internet technology to the order management process has allowed organizations to not only take time out of the process but also to

question

consistent pricing

answer

which is not part of dependability

question

Pull

answer

JIT is a ______ system

question

how much to order (quantity) and when to order (period)

answer

the two fundamental decisions required to manage a stock point are

question

total cost minimizing order quantity

answer

The EOQ model provides the decision maker with a "near optimal"

question

reducing in-tranit inventories, resulting in smaller optimum Q size

answer

A faster, move expensive transportation mode can "pay for itself" in the EOQ model by

question

competition

answer

Transportation efficiency promotes _____ in the supply chain

question

natural monopolies

answer

railroads fall into a group called

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manufacturing

answer

which management area in an organization does not normally have transportation responsibility

question

cost of service; value of service

answer

The calculation of transportation rates typically includes some lower bound or limit based on ______ and some upper bound or limit based on _________

question

economic issues, to ensure competition and fair pricing for shippers

answer

Federal regulatory initiatives intiallly focused on

question

allowed trucking companies to compete against each other in the basis of rates and prices

answer

The motor carrier act of 1980

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phantom demand

answer

Oversupply is created by

question

efficient consumer response (ECR) Vendor-managed inventory (VMI) quick response (QR) all of these answers

answer

Many industry initiatives have attempted to create efficiency and effectiveness through the integration of supply chain activities and processes. Among the various initiatives is/are

question

the acquisition of additional inventory

answer

The term replenishment cycle refers to

question

are associated with manufacturing

answer

WIP inventories

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allow for safety stock

answer

Using the Fixed Order Quantity Model in conditions of uncertainty, an organization must reformulate a reorder point in order to:

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competition

answer

Challenges for the trucking industry include

question

economic deregulation in the 1970s

answer

The emphasis in the federal regulation of transportation took a major shift toward

question

NTSB

answer

The Federal Motor Carrier Safety Administration (FMCSA) works with, but is independent from, the ______ in improving the safety of the motoring public on our nations highways

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lack of coordination between departments

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The term functional silos refers to:

question

the least profitable

answer

Those customers who are in the "Danger Zone" segment are

question

corporate governance

answer

Which department does not have any impact on inventory?

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promote supply chain excellence

answer

The main strategy behind routing guides is to

question

is one of the most commonly used techniques

answer

exponential smoothing

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A development that cannot normally be anticipated

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One type of demand fluctuations is caused by random variation. What is random variation:

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different

answer

Inventory and the GDP grew by _____ amounts between 1994 and 2010:

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Does not include the cost of the product.

answer

Ordering cost refers to the expense of placing an order an:

question

Products reach the customers facility.

answer

An organization selling its products FOB destination holds the title to the goods until:

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All of the above: push, pull, and perpetual.

answer

The fixed order quantity model works well in a ___ based inventory replenishment system

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Accessibility

answer

Economic deregulation sparked competition among carriers in several areas. Which of these is not an area of competition

question

Water carriers.

answer

Trade imbalances affect

question

Emergency only carriers.

answer

Air carriers were historically looked upon as

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Safety and economic activity.

answer

Two broad areas of involvement by the federal government in domestic transportation include

question

Allowed air carriers to set their own prices for tickets and cargo.

answer

The Airline Deregulation Act of 1978

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The Department of Defense and the Department of Transportation.

answer

The U.S. Coast Guard (USCG) is "dual-hatted" with responsibilities under both

question

Buyers and sellers communicate information relating to individual orders of product.

answer

Order management system represents the principal means by which

question

Demand.

answer

Batching economies or cycle stocks usually arise from 3 sources. Which is NOT a source

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Manufacturing.

answer

WIP inventories are associated with

question

All demands satisfied.

answer

There are many assumptions built in to the "basic" EOQ model. Among them are

question

Price breaks (quantity discounts) and transportation (in-transit inventory and rate breaks).

answer

Two of the most common adjustments to the "basic" EOQ model involve correcting for:

question

Inventory.

answer

The fixed interval model does NOT require close or constant surveillance of:

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Characteristics that influence modal selection.

answer

Desirability refers to:

question

Routing guide.

answer

Which of these is not a freight document:

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Permitted greater flexibility on tariffs and contracts for ocean carriers and conferences.

answer

The Ocean Shipping Reform Act (OSRA) of 1984:

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Additional freight movements represent "pure profit" in most cases.

answer

Excess capacity" available on the vast majority of cargo movements means that once the fixed costs of the movement are covered:

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Customer demand.

answer

The essence of demand management is to estimate and manage ___ and use this information to make operating decisions:

question

A weight to each previous period.

answer

The weighted moving average method assigns:

question

Segment customer base, identify service/package, then measure service and improve.

answer

What are the steps in the CRM process

question

Gross sales.

answer

Traditional customer profitability analyses would start with ___ less returns and allowances (net sales) and subtract the cost of goods sold:

question

Variability or consistency of this process.

answer

While interest has traditionally focused more on the overall length of the OTC cycle, recent attention has been centered on:

question

Inventory.

answer

Capital cost focuses on the cost of capital tied up in ___ and the resulting lost opportunity from investing that capital elsewhere:

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Pull system.

answer

JIT is a:

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It does not support inventory decision making at multiple locations.

answer

Which of the options is a principle shortcoming of the EOQ-based approach:

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All of these: higher cost, longer transit times, and more disruptions.

answer

The distances in today's global supply chains produce:

question

Act to Regulate Commerce in 1887.

answer

Federal Regulation of transportation (in the US) has been around since:

question

Initiated the "deregulation era" by allowing rail carriers more freedom in setting rates and prices.

answer

The Railroad Revitalization and Regulatory Reform Act of 1976:

question

Hundredweight (cwt).

answer

Shipment weight used for ratemaking is typically expressed in:

question

Common/joint cost structures in cost accounting.

answer

Costs are difficult to assess on any given shipment primarily due to the issue of:

question

Physical distribution.

answer

An outbound-to-customer logistics system is also referred to as:

question

Physical supply.

answer

An inbound-to-customer logistics system is also referred to as:

question

Extra shipping cost may be incurred.

answer

In the event of a "stockout" one of the things that could happen is:

question

EOQ.

answer

Seasonal stocks are not influenced by:

question

Not particularly sensitive to.

answer

The actual total cost is ___ the EOQ derived optimal order quantity:

question

Moderately; not much greater than optimal.

answer

If your actual order quantity deviates ___ from the EOQ derived optimal order quantity, the actual total cost will be ___:

question

3PL.

answer

Which is not a mode of transportation:

question

Natural monopolies.

answer

Railroads fall into a group called:

question

With the railroads in 1976.

answer

The "deregulation era" began:

question

Air safety, promotion of air commerce, and monitoring/control of airspace.

answer

The Federal Aviation Administration (FAA) primary responsibilities include:

question

Anything that touches the customer.

answer

Customer service can be defined as:

question

Positioning customers to improve the profitability of the organization.

answer

Customer relationship management is the art and science of:

question

Variable and unknown replenishment time.

answer

Which of the following is NOT an assumption of the "basic" EOQ model:

question

Promoting and operating the U.S. Merchant Marine.

answer

The Maritime Administration (MARAD) is primarily responsible for:

question

Capacity constraints on vehicles include both weight and volume.

answer

Freight density ("dimweight") is used in ratemaking because:

question

Variable expense.

answer

Inventory as an asset on the balance sheet and a ___ on the income statement:

question

Demand for another inventory item or product.

answer

Dependent demand relates to:

question

Has caused expense issues for carriers.

answer

Security legislation:

question

Ensuring the interstate highway system is safe and technologically advanced.

answer

The Federal Highway Administration (FHWA) is responsible for:

question

Lower carrying cost; incremental quantities decrease.

answer

A quantity discount (price break at higher volume) tends to ___ as ___:

question

When ownership and title of the goods passes from seller to buyer.

answer

Terms of sale establish:

question

Investigating major accidents and making recommendations for improving safety.

answer

The National Transportation Safety Board (NTSB) is primarily responsible for working with other DoT agencies by:

question

Eliminated many of the economics regulations on rates and prices for much of the rail industry.

answer

The Staggers Rail Act of 1980:

question

Place.

answer

The traditional role of customer service at the interface between marketing and logistics manifests itself through the ___ dimension of the marketing mix:

question

Cost per unit distance travelled decreases.

answer

The "Tapering Rate Principle" holds that as distance increases, total cost for shipping increases but:

question

Speed; premium rates charged for faster delivery guarantees.

answer

The "Level of Service" issue in ratemaking is based on:

question

Across multiple dimensions for each of the five Level One processes.

answer

The SCOR model provides suggested metrics:

question

National transportation policy to ensure the safety and efficiency of our national transportation system.

answer

The Department of Transportation is responsible for:

question

Ordering/setup (transportation) and Inventory Carrying/Holding (insurance).

answer

The two primary costs (tradeoffs) analyzed in the EOQ model are:

question

Density, stowability, ease of handling, and liability/value.

answer

Characteristics of the product being shipped that have an effect on rates/prices include:

question

Rail and water.

answer

While most transportation industries have been economically deregulated to a significant degree, the ___ sector(s) are still subject to strict rate/tariff oversight and control:

question

MRP

answer

A DRP system is usually coupled with a _______ system in an attempt to manage the flow and timing of both inbound materials and outbound finished goods.

question

enforcement of rail safety issues

answer

The Federal Railroad Administration (FRA) focuses on

question

enforcement of rail safety issues

answer

The Federal Railroad Administration (FRA) focuses on

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