Chapter Ten – Flashcards
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​Social loafing occurs when:
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​workers withhold their efforts and fail to perform their share of the work.
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Rewards that depend on team performance rather than individual performance are the key to rewarding team behaviors and efforts.
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True
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Which of the following is a disadvantage of work teams?
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​Initially high turnover
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In the storming stage of team development, team members will have accepted team goals, be operating as a unit, and, as indicated by the increase in performance, be working together effectively.
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False
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Which of the following statements is true of team norms?
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​They regulate the everyday actions that allow teams to function effectively.
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Which of the following is an advantage of cross-training?
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​It allows a team to function normally even in the absence of a member.
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​Which of the following statements is true of the members of self-managing teams?
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​They manage and control all of the major tasks directly related to production of a product or service without first getting approval from management.
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Challenging team goals greatly increase the incidence of social loafing.
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False
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​Which of the following statements is true of the norming stage of team development?
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Team members begin to settle into their roles as team members in the norming stage of team development.
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​Which of the following statements is true of a work team?
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​A work team consists of a small number of people with complementary skills.
