question

Over 40 years ago, a concept called Moore's Law accurately predicted that computer processing power would double about every ____.

answer

24 Months

question

Transaction processing (TP) systems ____.

answer

Process data generated by day-to-day business operations

question

When planning an information system, a company must consider how a new system will interface with older systems, which are called ____.

answer

Legacy systems

question

In the model of the SDLC shown in the accompanying figure, during the ____, the new system is constructed.

answer

Systems implementation phase

question

The newest development techniques are called ____, which attempt to develop systems incrementally.

answer

Agile/adaptive methods

question

User productivity systems ____.

answer

Include e-mail, voice mail, fax, video and Web conferencing, word processing, automated calendars, database management, spreadsheets, desktop publishing, presentation graphics, company intranets, and integrated mobile computing systems

question

In a typical company organizational model, middle managers ____.

answer

Provide direction, necessary resources, and performance feedback to supervisors and team leaders

question

Systems analysts use a ____ to graphically represent company operations and information needs.

answer

Business process model

question

Structured analysis is a traditional systems development technique that uses a series of phases, called the ____, to plan, analyze, design, implement, and support an information system.

answer

SDLC

question

Whereas structured analysis treats processes and data as separate components, ____ combines data and the processes that act on the data into things called objects.

answer

O-O

question

In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to build a logical model of the new system.

answer

Systems Analysis phase

question

A(n) ____ shows the data that flows in and out of system processes.

answer

Process model

question

Because it focuses on processes that transform data into useful information, structured analysis is called a(n) ____ technique.

answer

Process-centered

question

For complex operations, analysts apply computer-based modeling tools that use a standard language called ____.

answer

Business process modeling notation (BPMN)

question

After leaving the first meeting, Maddy goes down the hall to meet with the outgoing manager of the second team. In that meeting, he shares with her the latest draft of the systems requirement document, which is nearly complete. In which phase is the second team currently?

answer

Systems Analysis

question

____ provides vital protection and maintenance services for system software and hardware, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure.

answer

Systems support and security

question

The ____ method of developing systems is well-suited to project management tools and techniques.

answer

Structured Analysis

question

____ enabled computer-to-computer transfer of data between companies, usually over private telecommunications networks.

answer

EDI

question

Which of the following is one of the main sectors of e-commerce?

answer

B2C

question

A(n) ____ investigates, analyzes, designs, develops, installs, evaluates, and maintains a company's information systems.

answer

Systems analyst

question

Describe the difference between 'information system' and 'information technology'

answer

(1) IS includes 'people' and 'process' as key components while IT does not. (2) productivity improvements from application of IT is mainly attributed to the efficiency of communication between people and efficiency of business processes.

question

In information age, business competitors keep investing in IT to..

answer

1. Build capacity of generating innovations 2. Reduce cost 3. Enhance relationship with partners 4. Improve goods and service quality

question

____ planning is the process of identifying long-term organizational goals, strategies, and resources.

answer

Strategic

question

An example of a tangible benefit includes a(n) ____.

answer

Online package tracking system that decreases the need for clerical staff

question

The primary method of obtaining information during the preliminary investigation is to ____.

answer

Conduct interviews

question

Which of the following does not appear on Lara's list of external factors?

answer

Sales reps requested a more powerful sales analysis report.

question

In the preliminary investigation report, the ____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility.

answer

Findings

question

Economic activity has little influence on corporate information management.

answer

False

question

In the accompanying figure showing factors that affect IT systems projects, a company's _____________ sets the overall direction for the firm and has an important impact.

answer

Strategic Plan

question

____ is/are an external factor(s) that affect(s) IT systems projects.

answer

Technology Competitors Suppliers

question

Lara has just finished writing a short blurb about the internal factors that impacted the major decisions made by the company last fiscal year. Which of the following factors does NOT appear on that list?

answer

The bar code technology that they have always used to monitor the movement of their products from the factory floor to the retail checkout counter has begun to be replaced by RFID tags.

question

Common reasons for systems requests are ____.

answer

Improved Services Better Performances Reduced Costs

question

The format of a preliminary investigation report is the same from one company to another.

answer

False

question

A(n) ____ is an example of an intangible benefit.

answer

User-friendly system that improves employee job satisfaction

question

When evaluating systems requests, which of the following is an advantage of a systems review committee ____.

answer

One person's bias is less likely to affect the decisions

question

A(n) _____, sometimes called a(n) _____, is another problem-solving tool often used by an analyst to look for a correlation between two variables.

answer

XY chart, scatter diagram

question

The term _________________________ refers to the reasons, or justification, for a systems development proposal.

answer

Business Case

question

Of the measures of feasibility in the accompanying figure, ____ assesses tangible and intangible benefits to the company in addition to costs.

answer

Economic feasibility

question

A SWOT analysis contributes to the strategic planning process by identifying ____ resources.

answer

Technical Human Financial

question

Systems development typically starts with a ____.

answer

Systems request, followed by a preliminary investigation, which includes a feasibility study

question

A feasibility study includes tests for ____ feasibility, which means that a proposed system will be used effectively after it has been developed.

answer

Operational

question

A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific action.

answer

Prelimanary

question

Often, two or more concurrent tasks depend on a single prior task, which is called a successor task.

answer

False

question

Project management software can highlight the series of tasks that form the critical path.

answer

True

question

For a project manager, monitoring _____.

answer

Requires guiding, supervising, and coordinating the project team's workload

question

Critical time is the amount of time that a task would be late without pushing back the completion date of the entire project.

answer

False

question

Although a Gantt chart provides more detailed information about a project, a PERT/CPM chart offers a rapid overview that graphically displays the timing, duration, and progress of each task.

answer

False

question

A _____ cannot be started until one or more other tasks are completed.

answer

Dependent Task

question

Project managers always must be aware of the ____ path, so they can monitor the vital tasks and keep the project on track.

answer

Critical

question

Many project managers find ____ charts more helpful for scheduling, monitoring, and controlling projects.

answer

PERT/CPM

question

The first step in creating a WBS is to ____.

answer

Identify all tasks

question

In any project, large or small, tasks depend on each other and must be performed in a sequence.

answer

True

question

When several tasks can start at the same time, each is called a(n) ____ task.

answer

Concurrent

question

A project manager's planning _____.

answer

Includes identifying project tasks and estimating completion times and costs

question

If you do not have previous experience to measure a project in a given environment, you could design a prototype or pilot system to gain technical and cost estimating experience.

answer

True

question

If it will take one person 20 days to perform a particular task, it is true that two people could complete the same task in 10 days or that 10 people could perform the task in two days.

answer

False

question

A project triangle shows three legs: _____.

answer

Cost, scope, and time

question

When two or more concurrent tasks depend on a single prior task, each of the concurrent tasks is called a predecessor task.

answer

False

question

A project manager, or project leader, usually is a senior systems analyst or an IT department manager if the project is large.

answer

True

question

Tasks that are not on the critical path cannot be ignored.

answer

True

question

When maintaining schedules, if enough ____ and frequent checkpoints exist, problems will be detected rapidly.

answer

Milestones

question

If any task along the critical path falls behind schedule, the entire project is delayed.

answer

True

question

A common tool for showing the distribution of a questionnaire or sampling results is a vertical bar chart called a(n) ____.

answer

Histogram

question

A(n) ____ diagram shows the timing of interactions between objects as they occur.

answer

Sequence

question

In a(n) ____ structure, which usually is based on interpersonal relationships, some people have more influence or knowledge than appears on an organization chart.

answer

Informal

question

Greater user involvement in the system development process usually results in ____.

answer

More satisfied users

question

In a use case diagram, the user becomes a(n) ____, with a specific role that describes how he or she interacts with a system.

answer

Actor

question

____ is a typical example of a system requirement for the performance category.

answer

The student records system must produce class lists within five hours after the end of registration

question

RAD relies heavily on ____.

answer

Prototyping

question

One of the main activities in the systems analysis phase is ____ modeling, which involves fact-finding to describe the current system and identification requirements for the new system.

answer

Requirements

question

In a(n) ____, team members prepare to lunge at each other to achieve their objectives.

answer

Scrum

question

The ____ is a widely used method of visualizing and documenting software systems design.

answer

UML

question

Using a(n) ____, an analyst can show business functions and break them down into lower-level functions and processes.

answer

FDD

question

In a use case diagram, the user becomes a(n) ____, with a specific role that describes how he or she interacts with a system.

answer

Actor

question

Which of the following is a general category of system requirements?

answer

Inputs

question

The ____ phase of the SDLC includes four main activities: requirements modeling, data and process modeling, object modeling, and consideration of development strategies.

answer

Systems Analysis

question

____ is a typical example of a system requirement for the output category.

answer

The contact management system must generate a daily reminder list for all sales reps

question

The primary advantage of RAD is that ____.

answer

Systems can be developed more quickly with significant cost savings

question

____ refers to the combination of hardware, software, and services that people use to manage, communicate, and share information.

answer

Information Technology

question

Examples of company-wide applications, called ____, include order processing systems, payroll systems, and company communications networks.

answer

Enterprise Applications

question

In object-oriented analysis, an object is a member of a(n) ____, which is a collection of similar objects.

answer

Class

question

Agile methods typically use a(n) ____model, which represents a series of iterations based on user feedback.

answer

Spiral

question

Although the business-to-business (B2B) sector is more familiar to retail customers, the volume of business-to-consumer (B2C) transactions is many times greater.

answer

False

question

In the accompanying figure showing the components of an information system, __________ consist(s) of everything in the physical layer of the information system.

answer

Hardware

question

After Roark has spent a week getting to know the members of the team, including their strengths and weaknesses, and what has worked well (and not so well) for this particular team in the past, one theme keeps recurring: the team has particularly weak communications skills. Which of the following methods, then, is he least likely to use, given what he knows about the disadvantages of each method?

answer

Object-Oriented Analysis

question

In a typical company organizational model, top managers ____.

answer

Develop long-range plans, called strategic plans, which define the company's overall mission and goals

question

As a project progresses, conditions never change

answer

False

question

Most large companies rely on one person to evaluate systems requests instead of a committee.

answer

False

question

IT Departments today ____ .

answer

are more team-oriented

CIS 388 Info Systems & Design Exam 1 – Flashcards

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