question

Bank=

answer

Drawee

question

A purchase agreement provision that covers the cost of repair resulting from faulty design or manufacturing is the

answer

Warranty

question

Number of lines separating the inside address and the salutation

answer

2

question

gratuitous payment for professional services for which custom or propriety forbids a price to be set

answer

Honorarium

question

In a double entry system, which of the following accounts would be recorded in the right-hand column?

answer

Safety stock

question

According to the Americans with disabilities act (ADA), outpatient facilities should provide how many accessible parking spaces

answer

10% of available spaces

question

What number of lines of text represent 1 inch

answer

6

question

Assuming a clinic has five entrances, how many must be accessible according to federal law

answer

1

question

Scheduling the number of patients who can be seen in 1 hour based on the average appointment time describes the

answer

Wave system

question

Respondeat superior=

answer

"Let the master answer"

question

A behavioral aspect that is characterized by an increase in the complexity of function and skill.

answer

Development

question

In Abraham Maslow's Hierarchy of Needs, the need to be respected describes the

answer

Self-esteem need

question

A consent form is not required if the patient is

answer

unconscious and critically injured

question

A standard or principle that guides our behavior regarding what is right and what is wrong is a(n)

answer

Moral

question

Proximodistal growth and development progresses from

answer

the center outward

question

Exhibiting immature behavior as a result of stress or anxiety describes

answer

Regression

question

If a patient refuses consent to treatment, the MA should

answer

Delay tx and consult the health care provider

question

Telling the truth best defines

answer

Veracity

question

The wristbones are collectively known as

answer

Carpals

question

According to Sigmund Freud, which of the following is NOT a personality level

answer

Libido

question

An unconscious defense mechanism characterized by behavior that is the opposite of ones true feelings describes

answer

Reaction formation (compensation)

question

Failing to act when one has the duty to act describes the tort

answer

Nonfeasance

question

Balanitis refers to which body system

answer

Reproductive system

question

Erik Erikson is credited with formulating which of the following theories

answer

Psychosocial development

question

Elisabeth Kubler-Ross is credited with establishing the

answer

Five stages of dying

question

Defamation of character employing the written word describes

answer

Libel

question

Disclosing unpleasant information to a patient is best supported by the ethical concept of

answer

Veracity

question

Behavior or action that can be reasonably presumed to be consensual

answer

Implied Consent

question

Telling the truth

answer

Veracity

question

Positive character traits

answer

Virtues

question

Phenylketonuria

answer

Diagnosis of requires notification to appropriate health agencies

question

An unconsious denfense mechanism/Behaving opposite of actual feelings: A.Introjection B.Projection C.Reaction Formation D.Sublimination E.Denial

answer

C. Reaction Formation

question

Behavioral response resulting from conflicts of inner responses and the anxiety they create: A.Defense mechanism B.Personality C.Libido D.Ego E.Superego

answer

A. Defense mechanism

question

All of the following are facilitative communication techniques except A.Exploring B.Clarifying C.Focusing D.Advising E.Accepting

answer

D. Advising

question

The source of energy for satisfying the sexual urges that influence the three levels of personality: A.Personality B.Libido C.Id D.Ego E.Superego

answer

B. Libido

question

A bony projection is best described as what?

answer

A process

question

Sigmund Freud's development stage where sexual impulses are repressed (6-12 years): A.Oral B.Anal C.Phallic D.Latency E.Genital

answer

D. Latency

question

All of the following are reasons for revocation or suspension of a health care provider's license EXCEPT; A.Conviction of a crime B.Unprofessional conduct C.Administering atypical treatments D.Physical incapacity E.Mental incapacity

answer

C. Administering atypical treatments

question

Which of the following may require notifcation of the appropriate health agencies; A.Auto accident B.Roseola C.Staph infection D.Strep throat E.Phenylketonuria

answer

E. Phenylketonuria

question

The psychosexual stage where the Oedipus or Electra complex will most likely occur; A.Oral B.Anal C.Phallic D.Latency E.Genital

answer

C. Phallic

question

Psychosexual stage that focuses on attaining a mature sexual relationship; A.Oral B.Anal C.Phallic D.Latency E.Genital

answer

E. Genital

question

Confidentiality is ethically supported by the concept of; A.Beneficence B.Nonmalefience C.Fidelity D.All of the above E.None of the above

answer

D. All of the above

question

An argument supporting NOT disclosing unpleasant information to a patient for his own good is; A.Veracity B.Duty C.Deception D.Benevolent deception E.Justice

answer

D. Benevolent deception

question

The psychosexual stage where toilet training provides pleasure and control; A.Oral B.Anal C.Phallic D.Latency E.Genital

answer

B. Anal

question

A health-care provider who guarantees the outcome of a course or treatment may be in jepardy of commiting; A.A tort B.A breach of contract C.Negligence D.Malpractice E.Assualt and battery

answer

B. A breach of contract

question

The structure that houses the glomerulus is the; A.Loop of Henle B.Promximal convoluted tubule C.Bowman's capsule D.Distal convoluted tubule E.Collecting duct

answer

C. Bowman's capsule

question

A malingerer or hypochondriac may be inappropriately labeled a; A.Crock B.Gork C.GOMER D.Vegtable E.Gimp

answer

A. Crock

question

Unclear vision caused by hardening of the crystal-lined lens common among the elderly is known as; A.Dislopia B.Presbyopia C.Amblyopia D.Myopia E.Hyperopia

answer

B. Presbyopia Presby=Aging/elderly

question

Erik Erickson's Theory of Psychosocial Development consists of how many stages? A.Four B.Five C.Six D.Seven E.Eight

answer

B. 5

question

The least serious degree of negligence is; A.Minor B.Ordinary C.Inconsequencial D.Gross E.Misdomeanor

answer

B. Ordinary

question

Neuronal Structures that receive and conduct impulses TOWARD the cell body are; A.Axons B.Dendrites C.Synapes D.Neurilemmas E.Nodes of Ranvier

answer

B. Dendrites

question

James Fowler's Theory of Spiritual Development consists of how many stages; A.Four B.Five C.Six D.Seven E.Eight

answer

D. Seven

question

The process of converting meaning into understandable symbols is known as; A.Communication B.Deciphering C.Decoding D.Encoding E.Feedback

answer

D. Encoding

question

An argument supporting euthanasia is; A.Fidelity B.Self-determination C.Justice D.Duty E.Right

answer

B. Self-determination

question

Jean Piaget's Theory of Cognitive Development consists of how many stages; A.Four B.Five C.Six D.Seven E.Eight

answer

A. Four

question

In most states there is no LEGAL duty to rescue victims EXCEPT; A.Family members B.Innocent bystanders C.If you witness the accident D.Close friends E.Helpless young children

answer

A. Family members

question

The smallest piece of information processed by a computer is the; A.DAta B.Bit C.Byte D.ASCIL E.Output

answer

B. Bit

question

A signature card must be completed in order to; A.File medical practice income taxes B.Authorize reconciliation of bank statements C.Pay medical practice professional dues D.Open a checking account E.Deposit funds in a bank

answer

D. Open a checking account

question

A direction to consider additional codes is; A.See condition B.NEC C.See category D.NOS E.See also

answer

E. See also

question

The person most likely to handle equipment purchases is the ; A.Receptionist B.Medical Assistant C.Office manager D.Nurse E.Health care provider

answer

C. Office manager

question

Integrating the various resources to meet organizational objectives is known as; A.Planning B.Organizing C.Coordinating D.Directing E.Controlling

answer

C. Coordinating

question

Which of the following would be indexed first? A.Allison A. Wilson B.Alice A. Wilson C.Mrs.Anthony (Alma) Wilson D.Alice B. Wilson E.Alicia A. Wilsonn

answer

B. Alice A. Wilson

question

Ideally, the phone should be answered by the; A.First ring B.Second ring C.Third ring D.Fourth ring E.Fifth ring

answer

C. Third ring

question

Special characters that simplify the sorting and routing of financial documents are; A.FONT B.PITCH C.MICR D.OCR E.MICRO

answer

C. MICR

question

An organizational arrangement that provides medical services for a fixed, prepaid fee best describes; A.PPO B.SEc C.HMO D.HRM E.IPA

answer

C. HMO

question

Which of the following statues requires public facilities to be made accessible? A.ADA B.ADEA C.FLSA D.FMLA E.OSHA

answer

A. ADA

question

An employee's ability to perform a task is a function of all of the following EXCEPT; A.Knowledge B.Skill C.Experience D.Commitment E.Past performance

answer

D. Commitment

question

The process of activating the input of the operating system into the main memory is known as; A.Start up B.Shutdown C.Booting D.Program administration E.Disk formatting

answer

C. Booting

question

Which of the following most characterizes an ABA number? A.1012-231678-55 B.17-7000/2910 C.504.10 D.1052 E.27

answer

B. 17-7000/2910 ABA numbers are presented as fractions

question

The underlined portion of: Hypertension (orthostatic, benign, simple) identifies a(n); A.Main term B.Subterm modifier C.Essential modifier D.Nonessential modifier E.Fourth digit modifier

answer

D. Nonessential modifier

question

According to ADA regulations, private businesses are required to make their facilities accesible to the public except when; A.It is time consuming B.It financially harms the business C.It is inconvienient D.It concerns an already existing structure E.It is expensive

answer

B. It financially harms the building

question

An employee's willingness to perform a task is a function of all of the following EXCEPT; A.Confidence B.Performance C.Commitment D.Desire E.Motivation

answer

B. Performance

question

Which of the following would be indexted last? A. John P. St. John B.John Q. St. George C.Paul M. St. Paul D.Alfred O. San Luis E.Arthur R. San Jose

answer

D; Alfred O. San Luis

question

The process of organizing a blank disk into sectors so that it can store data is known as; A.Booting B.Configuration C.WYSIWYG D.Formatting E.Icon

answer

D. Formatting

question

All of the following are typically recorded on a telephone message EXCEPT; A.Date and time of call B.Person called C.Message D.Person taking message E.Caller's demographic info

answer

E. Caller's demographic info

question

A check that a bank refuses to pay is; A.Postdated B.Debited C.Honored D.Credited E.Dishonored

answer

E. Dishonored

question

An insurance policy designated to pay fees not covered by conventional plans is a ; A.Commercial plan B.Government plan C.Private plan D.medigap plan E.Companion plan

answer

E. Companion plan

question

A business that serves thepublic most remove physical "barriers". Which of the following statements governing this provision is true? A.It is an absolute requirement B.It is based on the size and resources of the buisness C.It is based on the relative profitability of the business D.It is based on existing economic conditions E.It is based on the type of business

answer

B. It is based on the sixe and resources of the business

question

Close supervision of an employee is most required when the employee is; A.Unable and unwilling B.Unable but willing C.Able but unwilling D.Able and willing E.None of the above

answer

A. Unable and unwilling

question

The MA's telephone voice should convey all of the following EXCEPT; A.Confidence B.Warmth C.Disinterest D.Concern E.Courteousness

answer

C. Disinterest

question

A personal record of relevant information regarding a check and checking account balance is a; A.Deposit ticket B.Debit memo C.Check register D.Credit memo E.Bank statement

answer

C. Check register

question

A term AFTER the (brace) } indicates; A.Completion of the main statement before the brace B.A required modifier of the statement before the brace C.That a fifth digit modifier is required DThat the conditions listed do not qualify E.The clarification of a code description

answer

B. A required modifier of the statement before the brace

question

The highest priority for barrier removal to improve accessibility to a facility refers to which of the following? A.Sidewalks B.Toilet rooms C.Telephones D.Drinking fountains E.Service areas

answer

A. Sidewalks

question

Which of the following would be indexed first? A.Karen A. Lane B.Karin B. Lone C.Karen Lane D.Kristen F. Line E. Kristy G. Lin

answer

c. Karen Lane

question

Carbonless copies of checks use a special paper known as; A.NCR paper B.OCR paper C.MICR paper D.DOD paper E.DOE paper

answer

A. NCR paper

question

Accessible parking spaces for cars must have an accesible aisle that is at least how wide? A.Four feet B.Five feet C.Six feet D.Seven feet E.Eight feet

answer

B. Five feet

question

The slope of an access ramp to a facility must be no more than; A.1:10 B.1:12 C.1:14 D.1:16 E.1:18

answer

B.1:12

question

WATS stands for; A.Washinton Tax service B.Western Area Transit System C.World Arena Telephone Systems D.Whirlpool and Therapeutic Sauna E.Wide Area Telephone Service

answer

E. Wide area Telephone Service

question

Generally there should be at least _____ cubic feet of outside air per minute/per person for an office environment: A.10 B.20 C.30 D.40 E.50

answer

B. 20

question

Doors must be wide enough to be accesible, usually at least: A.30 inches B.32 inches C.34 inches D.36 inches E. 38 inches

answer

D. 36 inches

question

The number of characters contained within an inch is the: A.Macro B.Font C.Window D.Default E.Pitch

answer

E. Pitch

question

An organization's ability to pay it's debts is known as: A.Solvency B.Profitability C.Effectiveness D.Efficiency E.Liability

answer

A. Solvency

question

According to ICD-9 CM coding conventions, malignant hypertension is; A.Mild and in control B.A systole greater than 140 mmHg C.A diastole greater than 90 mmHg D.A severe form with vascular damage E.Coded the same as simple hypertension

answer

D. A severe form with vascular damage

question

The appoitment scheduling system should reflect the needs of; A.The healthcare provider B.The staff C.Patients D.A & C E.B & C

answer

D. A & C

question

The property of value owned or controlled by an organization is known as; A.Capital B.Liability C.Asset D.Revenue E.Expense

answer

D. Revenue

question

The person or party designated by the policy-holder to receive the value of the policy is the; A,Carrier B.Beneficiary C.Provider D.Insured E.Insurer

answer

B. Beneficiary

question

An effective answering service is necessary to avoid; A.Liability B.Malpractice C.Negligence D.Abandonment charges E.Carelessness

answer

D. Abandonment charges

question

Which of the following is most in line with assigning a new employee a preceptor? A.To report positive and negative employee characteristics B.To make recommendations regarding employee's "fit" with the job C.To help the new employy navigate through the system D.To carry out a background check to protect the organization E.To make recommendations regarding the employee's likelihood of remaining with the organization

answer

C. To help the new employee navigate through the system

question

Which of the following interview questions are illegal? A."Where did you recieve your training?" B."Do you have any hobbies?" C."May I contact your references?" D."Are you aware of anything that may interfere with your ability to perform the/job?" E."Do you have any children?"

answer

E. "Do you have any children?"

question

A fixed, prepaid fee per person enrolled in a managed health care program describes; A.Copayment B.Premium C.Balance billing D.Capitation E.Exclusion

answer

D.Capitation

question

After locating a code in ICD-9-CM Volume II, the MA should; A.Record the code B.Include the term "rule out" as indicated C.Locate the appropriate E-code D.Verify the code in volume 1 E. Cross-check the code in Volume III

answer

D. Verify the code in Volume I

question

Upon receiving checks in the mail, the MA should; A.Deposit them immediately B.Place them in the safe until deposited C.Restrictively endorse them D.Endorse them with the MA's signature E.Temporarily store them in the cash drawer

answer

C. Restrictively endorse them

question

The bank statement shows a balance of $4250, deposits in transit total $1200, and outstanding checks that equal $300. The check registar balance should be; A.2750? B.$3350 C.$4550 D.$5150 E.$5750

answer

D. $5150

question

The time zone difference between California and New Jerseyis; A. 1 hour B. 2 hours C. 3 hours D. 4 hours E. 5 hours

answer

C. 3 hours

question

Annual reports are best filed using a(n); A. Alphabetical system B.Subject system C.Geographic system D.Numerical system E.Terminal digit system

answer

B. Subject system

question

Brackets ( [ ] ) in ICD-9-CM are used to enclose; A.Synonyms, alternative words, or explanatory phrases B.Essential modifiers C.Ill-defined or ambiguous terms D.Directions to seek an alternative code E.Instructions on fourth and fifth digit modifiers

answer

A. Synonyms, alternative words, or explanatory phrases

question

A van accessible parking space must have an access aisle that is at least how wide? A. Four feet B.Five feet C.Six feet D. Seven feet E.Eight feet

answer

E. Eight feet

question

A blinking dash or small rectangle that identifies where onthe computer screen data will be entered is the; A.Pause/break B.Icon C.Cursor D.Page-up E.End

answer

C. Cursor

question

All of the following are devices used to manage one's time EXCEPT a; A.Day planner B.To do list C.Directory D.Pocket calander E.White-, chalk-, or corkboard

answer

C. Directory

question

When interviewing job applicants, all of the following should be considered EXCEPT; A.Social affiliations B.Education and training C.Experience D.Personality and temperament E.References

answer

A. Social affiliations

question

The best method of controlling charts removed from the office is with a(n); A.Outguide B.Subpoena duces tecum C.Borrowed charts log D.Archival record E.Chart retention device

answer

A. Outguide

question

Which of the following is considered an appenage of the skin; A.Dermis B.Epidermis C.Subcutaneous D.Sudoriferous glands E.Hypodermis

answer

D. Sudoriferous glands

question

Confidentiality is legally supported by the; A.Self-Determination Act B.Health Care Quality Improvement Act C.Americans with Disabilities Act D.Standards of Care Act E.Privacy Act

answer

E. Privacy Act

question

Which of the following terms is spelled incorrectly; A.Sinusitis B.Hysterctomy C.Arteriosclerosis D.Lymphaenopathy E.Rabdomyoma

answer

E. Rabdomyoma The correct spelling is; RHABDOMYOMA

question

Radiographic study involving the urinary system is called; A.Intravenous pylogram B.Intravenous infusion C.Intravenous cardiogram D.Intravenous injection E.Intravenous feeding

answer

A. Intravenous pylogram

question

The structure known as the voice box is the; A.Pharynx B.Larynx C.Epiglottis D.Oropharynx E.Nasopharynx

answer

B. Larynx

question

Interacting with a health professional as one would interact with a parental figure is known as: A.Inference B.Dependence C.Transference D.Countertransference E.Overidentification

answer

C. Transference

question

The innermost layer of the uterus is the; A.Epimetrium B.Fimbria C.Myometrium D.Oviduct E.Endometrium

answer

E. Endometrium

question

A document serving to appoint an individual, chosen by the patient, to represent the patient's interests is a(n); A.Advance directive B.Living will C.Durable power of attorney D.Subpoena duces tecum E.Guardium ad litem

answer

C. Durable power of attorney

question

Goals developed and documented by employees themselves are; A.Strategic plans B.MBOs C.Day planners D.To do lists E.Work plans

answer

B. MBOs (Managment by objectives)

question

A key that moves the cursor to the left, right, top or bottom margins when pressed is the; A.Backspce key B.Tab key C.Delete key D.Escape key E.Home key

answer

E. Home key

question

The long distance directory assistance number is; A.0 + area code + 411 B.1 + area code + 411 C.0 + area code + 555 + 1212 D.1 + area code + 555-1212 or 411 E.1 + 800 + 555-1212

answer

D. 1 + area code + 555-1212 or 411

question

A check that has been honored and appropriately stamped to prevent it from being reissued is a(n); A. NSF check B.Postdated check C.Dishonored check D. Unpaid check E.Cancelled check

answer

E. Cancelled check

question

When dialing direct, the caller dials; A.0 + area code + seven-digit number B.1 + area code + seven-digit number C.1+ 800 + seven-digit number D.Caller id number + seven-digit number E.Caller id number + area code + seven-digit number

answer

B. 1 + area code + seven-digit number

CMA General & Administrative – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards