Communication- Quiz – Flashcards
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Text messaging is an example of nonverbal communication.
answer
False
question
Which of the following statements is a blaming message?
A.
"I think we made a mistake."
B.
"You've messed up everything!"
C.
"We can't mess this up."
D.
"I apologize for the error."
answer
B.
"You've messed up everything!"
question
It is best to be an aggressive communicator because then you will always get what you desire.
answer
False
question
Which of the following messages is most clearly stated?
A.
Please be here around 7:00 tomorrow.
B.
Please be here around 7:00 a.m.
C.
Please be here at 7:00 a.m. tomorrow.
D.
Please be here tomorrow.
answer
C.
Please be here at 7:00 a.m. tomorrow.
question
Assertive people have all of the following attributes EXCEPT:
A.
self-respect
B.
respect for others
C.
high self-esteem
D.
superior attitude
answer
D.
superior attitude
question
Identify the statement that does NOT demonstrate active listening.
A.
"So what I heard you say was __________."
B.
"What did you mean by __________?"
C.
"Sorry, I was distracted. Could you repeat __________?"
D.
"I guess you must have felt __________."
answer
C.
"Sorry, I was distracted. Could you repeat __________?"
question
Which of the following statements is NOT true for aggressive communicators?
A.
criticize, blame, or attack others
B.
speak loudly and overbearingly
C.
listen well
D.
use humiliation and intimidation
answer
C.
listen well
question
Communication is the process of sending and receiving verbal messages, as opposed to nonverbal messages.
answer
False
question
Which of the following is NOT a benefit of being an assertive communicator?
A.
gaining self-confidence
B.
earning respect from others
C.
creating dishonest relationships
D.
improving decision-making skills
answer
C.
creating dishonest relationships
question
"You're in my way! Move it NOW!" is an example of what style of communication?
A. Passive
B. Aggressive
C. Assertive
answer
B. Aggressive
