Ch. 10 Computer Concepts – Flashcards
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This records assets, liabilities, and the equity owned by the owners of an organization.
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Balance Sheet
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__ systems help supervisors by generating databases that act as the foundation for other information systems.
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transaction processing
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Money collected from or owed by customers is called:
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Accounts Receivable
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Promoting, selling, and distribution of an organization's goods and services pertains to what?
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Marketing
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The __ keeps records of the number of each kind of part or finished good in the warehouse.
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Inventory control system
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This level of management is concerned with long-range planning and uses information that will help them plan for future growth and direction of the organization.
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Top management
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This level of management is involved with tactical planning and implementing of the long-term goals within an organization:
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Middle management
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Regional managers can compare their regular sales reports with that of the other regional managers by using:
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periodic reports
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Creating finished goods and services using raw materials and personnel pertains to which of the following functions?
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production
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Who is responsible for operational matters and monitoring day-to-day events?
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Supervisors
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The __ activity records the customer requests for products or services.
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sales order processing
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What documentation shows the difference between the income and expenses of the company for a specific period of time?
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income statements
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This system is a flexible tool for data analysis, since its reports do not have a fixed format:
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decision report system (DSS)
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This decision model helps middle-level managers control the work of the organization, such as financial planning and sales promotion planning.
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tactical model
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Project resources can be scheduled, planned, and controlled using:
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Project Managers
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In a GDSS, the ___ is generally the decision maker:
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User
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Which system is a type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users?
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Expert System
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These systems often can be organized to retrieve information from databases outside the company
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Executive Support Systems (ESS)
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These systems are used in managing documents, communicating, and scheduling.
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Office automation systems
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This typically consists of transactions from the transaction processing system.
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Internal Data
