College Business chap. 10 test – Flashcards

Equity theory states that employees will perform well if they:

The first step toward establishing open communication within an organization is to:

According to equity theory, which of the following statements is most accurate?

A basic idea of ___________ was to conduct time-motion studies to find the best way to perform each task, then teach people to use these methods.

Which of the following statements about high-context cultures reflects how managers in this type of culture might operate?

Theory x managers are likely to believe that

Abraham Maslow thought that once needs at one level of hierarchy were met

John dropped out of school after the ninth grade and now must support himself though he has few skills. He is a part-time employee at a small retailer earning the minimum wage. John would like to earn more, but hasn't been able to find a better job. He is having a hard time paying his rent and utility bills and has quit eating breakfast to try to save on his food bills. John is having trouble meeting his:

The most important impact of the Hawthorne studies was that it

The degree to which a job has a substantial impact on the lives or work of others in the organization is referred to as:

11.According to goal-setting theory, in order for goals to enhance motivation and performance they must be:

Managers who advocate job enrichment focus on creating jobs with

_________________ was the father of scientific management.

Herzberg's research found that the factor that ranked highest as a motivator was:

Theory ___ managers see employees as having a general dislike for work and an unwillingness to accept responsibility.

Maslow was mainly concerned with explaining how

. _________ blends Japanese and American management practices into a hybrid approach which calls for long-term employment, collective decision making, and individual responsibility for the outcome of decisions.

In Maslow's hierarchy of needs, the desire for love and acceptance would fall into the category of:

Kanetra believes that if she leaves her employees unsupervised for a few minutes they will do nothing but slack off. She is known as ) . the"DragonLady"(atleastbehindherback)fortheharshcriticismandpunishmentshedisburseswheneveranemployeemakesanerror. Kanetra is a __________ manager.

The practice of moving employees from one job to another to make work more interesting is called:

The purpose of management by objectives is to

________ used the terms Theory X and Theory Y to describe different attitudes managers have about employees.

Which of the following would be most closely tied to the idea that employee motivation requires that the rewards for completing a task are sufficient to justify the effort?

The Hawthorne studies concluded that worker motivation

Regarding culture differences managers must be

In a low-context culture

According to scientific management, the best way to improve productivity is to

Baby boomers as managers need to realize that

Millennials tend to be

According to Maslow, a higher order of need

Even across generations, motivation is likely to come from

Characteristic of type J management

.Herzberg's research found that safe working conditions and good pay:

Benefit of open communication in a company setting is

According to Herzberg, the difference between motivators and hygiene factors is:

Motivators

Which of the following practices would be most consistent with the views of scientific management?

Type A management

The personal satisfaction people feel when they have done a job well is a(n) __________ reward.

Herzberg found that factors that provided the highest level of motivation were mostly associated with: