bcomm 11 – Flashcards

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which of the following statements about business reports is most accurate?
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an organization, the more vital the exchange and flow of information becomes
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what is the purpose of business reports?
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to solve problems
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which of the following reports is an example of an informational report?
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A report showing how a company has complied with SEC regulations
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Which of the following reports is an example of an analytical report?
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A report recommending one of four building alarm systems
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In which of the following situations should the direct pattern of organization be used for a business report?
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When readers are familiar with the topic
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In which of the following situations should the indirect pattern of organization be used for a business report?
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When readers must be educated about the topic
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An indirectly organized analytical report might follow which outline?
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Introduction/Problem, Facts/Findings, Discussion/Analysis, Conclusions/Recommendations
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A directly organized informational report might follow which outline?
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Introduction/Background, Facts/Findings, Summary
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Which of the following reports would most likely be written using an informal writing style?
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A summary report written to your supervisor about a conference you attended
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You must write a business report for a client and want to use a formal writing style. Which of the following should you do?
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Avoid including your own opinions and perceptions.
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Which of the following constructions uses the best writing style for a formal report?
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After checking several references, the company decided to hire the consulting firm of Anderson, Williams, and Pardee.
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Informal reports are written in a style that uses
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contractions.
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Which of the following types of reports would not be sent to someone outside the organization?
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Memo format
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Short (eight or fewer pages) informal reports addressed outside an organization are usually presented in
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letter format.
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Long formal reports are usually printed on plain paper in
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manuscript format.
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Which of the following is an example of a digital report?
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All of these choices are examples of digital reports.
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The first step in writing a report is to
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analyze the problem or assignment clearly.
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Pamela will be writing a complex report about a research study she's conducting. Which of the following should she do?
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All of these choices
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Which of the following is an effective statement of purpose for an informational report?
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To inform the reader of the many different features offered on the Apple iPad
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The issues or elements to be investigated in a research project are defined in the
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scope statement.
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An expanded statement of purpose for a study includes three additional factors. What are they?
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Scope, significance, and limitations
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Heidi is writing a report about ways to reduce the time it takes to process a customer return and is determining why the topic is worth investigating at this time. Heidi is looking at the
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significance
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Lydia is anticipating the audience for a report she is writing. What question should she ask during this stage of the writing process?
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Lydia should ask all these questions about her audience.
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In planning his report, Darren breaks the major investigative problem into subproblems. This process is sometimes called
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factoring the problem
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A good work plan for a business research project includes
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all of these choices
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What type of data result from reading what others have experienced or observed and written down?
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secondary data
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Nadia is conducting research on the use of social networking sites by observing how her coworkers use these tools in the workplace. What type of data is she collecting?
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primary data
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You should begin nearly every business report assignment by
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evaluating the available secondary data
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A collection of information stored electronically so that it can be accessed by computer and digitally searched is a(n)
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electronic database
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ABI/INFORM, Factiva, LexisNexis Academic, and Academic Search Elite (EBSCO) are
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electronic databases
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sources of primary information include
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surveys and interviews
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Which of the following is a useful guideline for preparing effective surveys?
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avoid leading or ambiguous questions
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the best question to include in a survey is
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do you approve of a flate-rate income
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Which of the following is an effective question to use in a survey?
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Do teachers deserve a 7 percent pay increase?
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Tarryn, a student who is researching forensic accounting, is preparing to interview an experienced accountant. To conduct an effective interview, Tarryn should
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learn as much as possible about the forensic accounting field before conducting the interview.
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Which of the following situations would most likely require observation or scientific experimentation?
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You need to determine the average time it takes your line employees to produce a single piece of furniture.
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Select the least accurate statement about the Web.
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The Web is a highly organized collection of information from around the world.
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Select the most accurate statement about the Web.
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The fastest-growing sector of the Web is social networking sites.
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Google, Yahoo, Bing, About, and Ask are examples of
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search tools
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Which of the following is the best advice for searching the Web?
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Use quotation marks to search for phrases
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Select the most accurate statement about sources found on the Web.
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Wikis, blogs, and discussion forum entries are short-lived and change constantly.
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Derrick is evaluating the information he found on a Web site before he includes it in his business report. He asks, "When was this Web site last updated?" What is Derrick evaluating?
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a. The currency of the Web site
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Nadia will carefully document her sources in a report she must submit to her boss. Which of the following is a reason that Nadia should document her sources?
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All of these choices are reasons for documenting report data.
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Which of the following statements would need to be documented in a report?
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On May 6, 2010, the Dow Jones Industrial Average suffered a 998 point loss, which the media called the Flash Crash.
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paraphrasing
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involves accurately presenting ideas from another source in your own words and sentence structure.
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Knowledgeable report writers use direct quotations to
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all of these choices
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Kayla has a large amount of quantitative data made up of exact figures to present in a report. Kayla should present this data using a(n)
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table
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The best choice for showing changes in a company's monthly sales for Fiscal Year 2012 is a(n)
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line chart
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Trace needs to illustrate the percentage each expense represents of total company expenses. His best choice is a(n)
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pie chart
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When incorporating a graphic in the body of your report, you should
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include a reference to the graphic in the text
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