introduction to business chapter 1,2,3, and 4 – Flashcards
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business
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any activity that seeks to provide goods and services to others while operating at a profit
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goods
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tangible products such as computers, food, clothing, cars, and appliances
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services
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intangible products such as education, health caare, insurance, recreation, and travel
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entrepreneur
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a person who risks time and money to start and manage a business
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revenue
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the total amount of money a business takes in during a given period by selling goods and services
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profit
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the amount of money a business earns above and beyond what it spends fro salaries and other expenses
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loss
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when a business's espenses are more than its revenues
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risk
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the chance an entrepreneur takes of losing time and money on a business that may not prove profitable
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standard of living
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the amount of goods and services people can buy with the money they have
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quality of life
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the gerneral well-being of a society in terms of its political freedom, natural environment, education, health care, safety, amount of leisure, and rewards that add to the satisfaction and joy that other goods and services provide
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stakeholders
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all the people who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address
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outsourcing
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contracting with other companies to do some or all of the functions of a firm, like its production or accounting tasks
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nonprofit organization
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an organization whose goals do not include making a personal profit for its owners or organizers
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factors of production
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the resources used to create wealth: land, labor, capital, entrepeneurship, and knowledge
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business environment
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the surrounding factors that either help or hinder the development of businesses
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technology
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everything from phones and copiers to computers, medical imaging devices, personal digital assistants, and the various software programs that make business processes more effective, efficient, and productive
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productivity
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the amount of output you generate given the amount of input
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e-commerce
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the buying and selling of goods over the internet
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database
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an electronic storage file for information
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identity theft
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the obtaining of individuals' personal information such as Social Security and credit card numbers, for illegal purposes
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empowerment
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giving frontline workers the responsibility, authority, freedom, training, and equipment they need to respond quickly to customer requests
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demography
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the statistical study of the human population with regard to its size, density, and other characteristics such as age, race, gender, and income
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economics
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the study of how society chooses to employ resources to produce goods and services and distribute them for consumption among various competing groups and individuals
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microeconomics
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the part of economics study that looks at the behavior of people and organizations in particular markets
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macroeconomics
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the part of economics study that looks at the operatiion of a nation's economy as a whole
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resource development
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the study of how to increase resources and to create the conditions that will make better use of those resources
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capitalism
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an economic system in which all or most of the factors of production and distribution are privately owned and operated fro profit
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supply
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the quantity of products that manufacturers or owners are willing to sell at different prices at a specific time
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demand
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the quantity of products that people are willing to buy at different prices at a specific time
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market price
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the price determined by supply and demand
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perfect competition
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the degree of competition in which a large number of sellers produce very similar products that buyers nevertheless perceive as different
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oligopoly
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a degree of competition in which just a few sellers dominate the market
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monopoly
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a degree of competition in which only one seller controls the total supply of a product or service, and sets the price
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socialism
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an economic system based on the premise that some, if not most, basic businesses should be owned by the government so that profits can be more evenly distributed among the people
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brain drain
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the loss of the best and brightest peole to other countries
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communism
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an economic and political system in which the government makes almost all economic decisions and owns almost all the major factors of production
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free-market economies
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economic systems in which the market largely decides what goods and services will be produced, who will get them, and how the economy will grow
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command economies
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economic systems in which the government largely decides what goods and services will be produced, who will get them, and how the economy will grow
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mixed economies
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economic systems in which some allocation of resources is made by the market and some by the government
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gross domestic product
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the total value of final goods and services produced in a country in a given year
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unemployment rate
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the number of civilians at least 16 years ofld who are unemployed and tried to find a job within the prior four weeks
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inflation
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a general rise in the prices of goods and services over time
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deflation
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a situation in which prices are declining
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stagflation
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a situation when the economy is slowing but prices ar going up anyhow
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consumer price index
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monthly statistics that measure the pace of inflation or deflation
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business cycles
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the periodic rises and falls that occur in economies over time
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recession
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two or more consecutive quarters of decline in the gross domestic product
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depression
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a severe recession, usually accompanied by deflation
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fiscal policy
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the federal government's efforts to keep the economy stable by increasing or decreasing taxes or government spending
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importing
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buying products from another country
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exporting
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selling products to another country
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free trade
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the movement of goods and services among nations without political or economic barriers
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absolute advantage
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the advantage that exists when a country has a monopoly on producting a specific product or is able to produce it more efficiently than all other countries
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balance of trade
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the total value of a nation's exports compared to its imports measured over a particular period
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trade surplus
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a favorable balance of trade; occurs when the value of a country's exports exceeds that of its imports
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trade deficit
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an unfavorable balance of trade; occurs when the value of a country's imports exceeds that of its exports
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licensing
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a global strategy in which a firm (the licensor) allows a foreign company (the licensee)to produce its product in exchange for a fee (a royalty)
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exchange rate
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the value of one nation's currency relative to the currencies of other countries
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tariff
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a tax imposed on imports
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import quota
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a limit on the number of products in certain categories that a nation can import
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embargo
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a complete ban on the import or export of the certain product, or the stopping of all trade with a particular country
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North American Free Trade Agreement (NAFTA)
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agreement that created a free-trade area among the United States, Canada, and Mexico
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ethics
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standards of moral behavior that is, behavior accepted by society as right verses wrong
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whistleblowers
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insiders who report illegal or unethical behavior
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corporate social responsibility (CSR)
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A business's concern for the welfare of society