Chapter 11- Management 200 – Flashcards

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The top level IS manager of an organization is typically the ___________.
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CIO
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Because of recent security breaches at major organizations, some companies are creating new positions called _______, which reports directly to the CEO.
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CSO
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Information systems should be _______________ organizational strategy.
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aligned with
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A(n) ___________ includes a group of senior managers who meet and work directly with the CIO on organizational strategy and IS priorites.
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steering committee
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A cost savings through outsourcing includes _______.
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economies of scale
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_______ is the process of hiring another group or company to provide a service.
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Outsourcing
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Having an appropriate computer to do your work on is a(n) __________.
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right
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Learning standard techniques and procedures for the applications you use is a(n) ______________.
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responsibility
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According to the Information Systems Management video, an acceptable use policy _________.
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defines acceptable uses of the company's information resources and computing equipment
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In the video Information Systems Management, Jill describes some of the responsibilities of the ________, who is the representative for IS and IT issues within the company's executive staff.
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chief information officer
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According to Jill in the video Information Systems Management, what is required of all information system users at the company depicted in this video?
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Staying current with information security training
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In the video Information Systems Management, the acceptable use policy at the company depicted in the video requires their employees to__________.
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avoid non-work related emails unless there is a family emergency
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According the video Information Systems Management, what is NOT a function of the information systems department?
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conducting external audits
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Which of the following​ high-level positions typically reports to the CIO of a​ company?
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Chief technology officer
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A​ ________ works with users to determine system​ requirements, designs and develops job descriptions and​ procedures, and helps to determine system test plans.
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systems analyst
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If your main job responsibility is to generate the user​ documentation, help desk​ procedures, and training​ manuals, then your job title is most likely​ ________.
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technical writer
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What best characterizes the types of skills required for a computer​ programmer?
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Logical thinking and design​ skills, knowledge of one or more programming languages
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The most important part of IS planning is to align information systems with the​ company's ________.
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organizational strategy
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The purpose of the​ ________ is to set the IS priorities and decide among major IS projects and alternatives.
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steering committee
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All of the following are steps of the information systems planning process EXCEPT​ ________.
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coding the software and developing the databases for the information systems that are selected for implementation
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If a​ company's strategy changes​ frequently, this can cause a problem because IS infrastructure is not very​ ________.
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malleable
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​________ is the process of hiring another organization to perform a​ service; this is done to save​ costs, to gain​ expertise, and to free management time.
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Outsourcing
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Which of the following is NOT an advantage of outsourcing the information systems functions of an​ organization?
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Increased control of results
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Tight integration of the outsourcing organization with the vendor leads to​ ________.
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risks of overdependence
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Which of the following outsourcing alternatives involves outsourcing​ hardware, software,​ data, and​ procedures, while keeping people within the client​ company?
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System
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Which of the following is NOT your right as an information system user at your place of​ work?
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Installation of whatever software you want
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As a user of your​ company's information system with a computer on your​ desk, you will be required to​ ________.
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periodically install computer updates and security patches
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A​ "reliable" network and Internet service is one in which​ ________.
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errors and glitches are very rare
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In terms of establishing system​ requirements, you have both rights and responsibilities. Which of the following is neither a right nor a responsibility for you in this​ regard?
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Learn basic computer skills and learn the techniques and procedures for the applications you use.
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