MGT Chapter 10 – Flashcards

The process by which one person exerts influence over others and inspires, motivates, and directs their activities is known as:

The specific ways in which a manager chooses to influence others is known as:

In Japan, prime emphasis is placed on the group rather than the person. This is an example of the _______________ culture.

The ability of a leader to get others to act in certain ways is known as that leader's:

The authority that a manager has because of his/her position in the organizational hierarchy is known as:

James, the divisional manager at Leo Motors, has to consult with Mark when it comes to the hiring procedures of the company because Mark is a senior human resources manager. Which of the following would best describe the privileges that Mark enjoys?

Because Ann is a department manager, she has reward power. As a result of Ann's power, she

The ability of a manager to give outcomes to or withhold outcomes from subordinates is known as:

Because Greg is the assistant manager, he able to give or withhold tangible rewards. Therefore, Greg is able to:

Susan manages a large factory, and as a result, she has the right to punish subordinates, which stems from her ______________ power.

Roberta, the store manager, uses her coercive power effectively to motivate employees. Because of her coercive power, yesterday, Roberta was able to:

The type of power that is based on the specialized knowledge and skills of the leader is ______________.

Dan has been the marketing head at Blue Bay Resorts for the last seven years. His marketing plans are well formulated and executed. Based on his knowledgeable, proficient background, many colleges in the neighborhood invite Dan for a paper presentation on marketing, which stems from his ______________.

The power of a leader that comes from the respect and loyalty of subordinates is known as:

The process of giving all employees the authority to make decisions and be responsible for their outcomes is known as:

Bradley Motors gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process. In granting this authority to their workers, Bradley has implemented:

Fly Light gives its gate supervisors the authority to decide when to give a free ticket for a future flight to a passenger who has volunteered to give up his seat when a flight has been overbooked. This is an example of:

A factory supervisor gives the responsibility to a production worker to reject any parts that that worker feels do not measure up to the required quality standards. This is an example of:

A production supervisor delegates to a production worker the responsibility to schedule his own work activities depending on the job requirements on the daily schedule. This situation is an example of:

The premise that effective leaders possess personal qualities that set them apart from ineffective leaders is based on the ______________ model.

According to the trait model, the attribute of leadership that helps managers deal with uncertainty and make difficult decisions is:

According to the trait model, the attribute of leadership that helps managers avoid acting selfishly, control their feelings, and admit when they have made a mistake is:

The behavior that a leader portrays when he/she expresses substantial levels of trust toward a subordinate is:

The Pulse, an HR consulting firm, conducts friendly competitions between teams and rewards them with donuts every Friday morning. The main purpose of these games is to promote togetherness in the organization. This effort by the management of The Pulse best describes:

When a leader assigns work to a subordinate and makes sure that the work gets done acceptably, the leader is engaging in:

When a leader motivates subordinates to do a good job, the leader is engaging in:

The concept that the effectiveness of a leader depends on the situation that the leader faces is proposed by the _______________ model leadership theory.

A leader who is primarily concerned with ensuring that subordinates perform their work at a high quality level is a(n) ______________ type of leader.

According to Fiedler, the extent to which subordinates trust and are loyal to their superior is known as:

According to Fiedler, the extent to which the work of subordinates is clear so that they know what to do and how to do it is known as:

According to Fiedler's model, when a situation is very unfavorable for a leader, he/she will be more effective if he/she is:

The contingency model that focuses on how managers motivate subordinates by identifying their desired outcomes, rewarding them for high performance, and the attainment of work goals with these desired outcomes is:

Path-goal theory is a contingency model because it proposes that the steps managers should take to motivate subordinates depends on:

The type of leadership behavior that is similar to "initiating structure" of the behavior model is:

The type of behavior that is similar to "consideration" of the behavior model is:

Anything that acts in place of a leader so that leadership is unnecessary is known as:

The leadership substitute model suggests that under certain conditions managers do not have to play a leadership role:

Leadership that makes subordinates aware of their jobs' importance to the organization is called:

An enthusiastic, self-confident leader who is able to clearly communicate his/her vision of how good things could be is known as a:

When a manager shares information with subordinates in such a way that they become aware of problems and the need for change, and in turn, take ownership and view problems as challenges, the manager has engaged in:

When a manager goes out of his/her way to give subordinates opportunities to increase their skills and capabilities, he/she is engaging in:

Leaders who motivate subordinates primarily by rewarding and reprimanding them are called _______________ leaders.

A manager who is a transactional leader:

Compared to men, women as leaders tend to:

Compared to women, men as leaders tend to:

A leader's level of emotional intelligence may play a particularly important role in leadership:

Leaders are more likely to understand all the emotions surrounding creative endeavors when they are high on:

In many ways, a major part of leadership effectiveness, including encouraging and supporting creativity among subordinates and helping leaders develop a vision for their organizations, is: