363 Ch. 11 – Flashcards

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Cloud computing permits employees to access formal training programs only from a specific educational institution.
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False
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New technologies will decrease if companies employ more contingent employees and offer more alternative work arrangements.
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False
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_____ tracks learning activities and costs, and relates learning results to product revenues or sales goals.
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A learning management system
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Which of the following statements is true of rapid instructional design (RID)?
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In rapid instructional design, instructional content and process can be developed independently of each other.
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The content of training simulations is constant and therefore can not be altered to suit global audiences.
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False
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Anderson Enterprises, an advertising firm, planned to make its communication process more efficient and effective and hence interviewed employees to collect details about the flow of information in the organization. Flow charts were then created that depicted the way information was passed on to every member in the team. They also prepared maps to show interaction between different departments. This approach helped the firm increase inter-departmental communication and reduce costs for the company. Which of the following approaches is being used by Anderson Enterprises?
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Social network analysis.
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The difference between formal training programs and embedded learning is that:
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embedded learning focuses on learning that is integrated with knowledge management and that occurs on the job as needed.
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Which of the following is a criticism of the traditional training design model?
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It is a linear approach driven by subject-matter experts.
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An interaction between two or more people mediated by a computer is called _____.
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digital collaboration
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Bernard has been working with Miller Advertising firm for a couple of years. He works from remote locations and does not work at the firm's office. He communicates with his colleagues through e-mails and videoconferencing. Which of the following indicates Bernard's work set up?
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Telecommuting
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Cloud computing gives companies and their employees access to information through smart phones and tablets rather than relying solely on personal computers.
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True
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Work that is conducted in a remote location where the employee has limited contact with peers but is able to communicate electronically is known as teleimmersion.
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False
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Virtual retinal display allows real-time, on-site performance support.
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True
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_____ refers to learning with and from others through face-to-face interactions occurring in classrooms, conferences, and group meetings, as well as online.
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Social learning
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Which of the following is a trend in the delivery of training?
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Managers being asked to act as coaches to supplement training.
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The key decision for companies is not whether to outsource training but rather how much training to outsource.
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True
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Training serves an important role in helping organizations achieve sustainability goals.
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True
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Which of the following statements about embedded learning is true?
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Its products include task-specific, real-time content and simulation that are accessible during work, as well as real-time collaboration in virtual workspaces.
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is a mapping tool that can be used to reduce costs and improve communications within an organization.
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Social network analysis:
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Which of the following is a technology that provides realistic, life-sized holographic projections in which employees can hear and see collaborators as if they were physically present in the office?
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Teleimmersion
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In rapid instructional design (RID), the resources that are devoted to design and delivery of instruction cannot be reallocated.
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False
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With digital Avatar, corporate trainers can create animated versions of themselves for online instruction.
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True
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Which of the following is a feature of cloud computing?
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It can be delivered on-demand via the Internet or restricted to use by a single company.
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Because of new technology, trainers are being challenged to find new ways to use instructional design.
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True
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Which of the following signifies a training challenge for virtual work arrangements?
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A company has to invest in training delivery methods that facilitate digital collaboration.
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Which of the following is true of high-performance work systems?
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Employees need to understand the entire service and production system.
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Which of the following statements is true about demands of the managers with regard to training?
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Managers are demanding training courses that are shorter and that focus only on the necessary content.
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Application service provider (ASP) is a company that rents out access to software for a specific application.
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True
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Which of the following is the benefit of using an application service provider?
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experts
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Increased use of contingent workers and increased flexibility to meet customer needs will lead training departments to have a greater focus on _____.
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expert systems and electronic performance support systems
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One principle of rapid instructional design (RID) is development of instructional content and process must be developed in close coordination with one another.
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False
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The major benefit of using application service provider is that company resources are not used to purchase or maintain an internal network or intranet.
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True
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Virtual team members need training only in technical skills and competencies and not in teamwork skills.
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False
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A company that rents out access to software for a specific application is called a(n) _____.
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application service provide
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Which of the following involves collaboration and nonlearning technologies, such as microblogs, and is integrated with knowledge management?
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Embedded learning
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