Chapter 11 Managing Labor Relations – Flashcards

Is the process of dealing with employees who are represented by a union.

Is a legally constituted group of individuals working together to achieve shared, job-related goals, including higher pay and shorter working hours.

Is the process by which managers and union leaders negotiate acceptable terms and conditions of employment fro those workers represented by the union.

An important early union that expanded its goals and its membership to include worker in numerous fields rather than a single industry.

Was another early union; it focused its efforts on improved working conditions and better employment contracts rather than getting involved in legislative and political activities.

Focused on organizing employees by industry, regardless of their craft, skills, or occupation.

Administers most labor laws in the United States.

Administers most labor laws in the United States.

Was a response to public outcries against a wide variety of strikes in the years after World War II; its basic purpose was to curtail and limit union practices.

Refers to a workplace in which only workers who are already union members may be hired by the employer.

Includes various types of union security agreements in addition to a requirement that a nonunion member can be hired' although he or she must join the union within a specified time to keep his or her job.

Focused on eliminating various unethical, illegal, and undemocratic union practices.

Are unions organized at the level of a single company, plant, or small geographic region.

An elected position in a local union, is regular employee who functions as a liaison between union members and supervisors.

Refers to the specifically defined group of employees who are eligible for representation by the union.

Including wages, working hours, and benefits, must be included as part of collective bargaining if either party expresses a desire to negotiate one or more of them.

May be included in collective bargaining if both parties agree.

Is a situation in which one or both parties believe that reaching an agreement is not imminent.

Occurs when employees walk of their job and refuse to work.

Occurs when workers representing the union march at the entrance to the employer's facility with signs explaining their reasons for striking.

Occurs when union members agree not to buy the products of a targeted employer.

Occurs when workers perform their jobs at a much slower pace than normal.

Occurs when workers suddenly go on strike, without the authorization (presumably) of the striker's union and while a binding labor agreement is still in effect.

Occurs when an employer denies employees access to the workplace.

A neutral third party called the mediator listens to and reviews the information presented by both sides and then makes an informed recommendation and provides advice to both parties about what she or he believes should be done.

Both sides agree in advance that they will accept the recommendations made by an independent third-party arbitrator.

The parties bargain until impasse and then the two parties' final offers are submitted to the arbitrator.