MGT 3320 test 3 – Flashcards

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____ refers to all of the pay and benefits provided to employees for the completion of work.
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Total compensation
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Information used to assess external equity is likely collected with
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pay surveys
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Which of the following is NOT a likely factor in determining an organization's compensation strategy?
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The organization's job classification system
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The National Association for Law Placement (NALP) gathers and presents information about average compensation for attorneys, including data specific to regions, specializations, years of experience, and size of the firm. The NALP is creating
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a pay survey
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What is the general method used to determine the relative value or worth of jobs to an organization?
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Job evaluation
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The U.S. postal system utilizes different job grades to pay employees, which is part of
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classification system
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The job evaluation system that results in a number of job grades is called
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classification system
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Which job evaluation method identifies a job's various compensable factors for which the organization is willing to provide compensation?
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point system
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Which job evaluation method assesses jobs in a factor-related manner?
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Factor comparison method
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Which of the following would NOT be considered an argument in favor of knowledge-based pay?
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Assessing what a person knows is much easier than assessing what the person does.
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While performing a job evaluation for a nursing home, Brad compared two jobs to a benchmark job. He found that the job of nurses' aide required a high level of physical effort, a moderate level of responsibility, and a low level of skill. By comparison, the job of occupational therapist had a low level of physical effort, but a high level of both responsibility and skill. Therefore, occupational therapists are paid more. Brad is using the ____ job evaluation technique.
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factor comparison
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Which of the following is NOT a mandated benefit?
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private pension plans
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Under Equal Pay Act of 1962, workers must be paid the same money that other employees earn working in similar jobs in other companies.
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false
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Wages are paid to employees based on the time they function in a particular job.
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true
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The outcome of a point system job classification structure is the grading of jobs.
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false
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The point system utilizes compensable factors to evaluate the importance of jobs.
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true
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Skill-based pay plans are related mostly to hourly workers.
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true
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Executive compensation is usually based on salary and incentive pay.
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true
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Andy, a regional manager for an office supply retail company, must formally evaluate each one of his immediate employees every year. This process is known as
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performance appraisal
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Which of the following was NOT given as a reason for the importance of performance appraisal?
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It plays a large role in allocation of profit-sharing rewards to employees.
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What should be considered the ultimate goal of performance appraisal?
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To be able to improve performance on the job
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Which of the following is NOT considered one of the responsibilities of the organization in the performance appraisal process?
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To have the ratee express a clear, unbiased view of his or her performance
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The role of the rater in the performance appraisal process includes all of the following EXCEPT
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requiring the ratee to gain an understanding of how his or her behavior affects performance.
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Which of the following factors could impact a supervisor's motivation, rather than ability, to provide a meaningful performance appraisal?
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Favoritism towards specific workers
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____ are the most frequently utilized source of information in the appraisal process.
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Supervisors
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360-degree feedback utilizes information collected from
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customers, employees, supervisors, subordinates
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A ____ method of performance appraisal involves directly assessing each employee next to other employees.
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paired comparison
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Which method of performance appraisal involves grouping employees into frequencies of performance evaluations?
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Forced distribution
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Supervisor Katy is establishing a list of the best to worst performers in the department. Which performance appraisal method is Katy utilizing?
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Simple ranking
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Which of the following is NOT a potential problem associated with the use of graphic rating scales in the performance appraisal process?
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The number of included performance dimensions must be restricted to a few
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Which type of performance appraisal rating method focuses on particularly good or bad performance?
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Critical incident method
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Which type of performance appraisal rating method is particularly reliable because examples of performance are provided in the categories of evaluation?
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Behaviorally Anchored Rating Scales (BARS)
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The performance appraisal of a restaurant includes sections that require employees and managers to develop goals for the next rating period. This restaurant is apparently using which performance appraisal method?
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Management by Objective (MBO)
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The following item appears on a student evaluation form, to assess a student's preparation outside of class. What type of performance appraisal is represented by this example? 1= Often unprepared when called on. Frequent late assignments. 2= Sometimes unprepared when called on. Hands in 2-3 assignments late. 3= Unprepared on occasion, but not often. Hands in 2 or fewer late assignments. 4= Usually well-prepared when called on, but may be unprepared on 1-2 occasions. All assignments handed in on time. 5= Always prepared when called on. Hands in every assignment early or on time.
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Behaviorally Anchored Rating Scales (BARS)
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At Lorenzo's workplace, the performance appraisal process includes measurements of organizational citizenship behaviors, such as volunteering for unpleasant tasks and helping new employees socialize into the work team. Lorenzo's employer is
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rating contextual performance
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When a rater compares people against one another instead of using a set standard, which type of error is the rater exhibiting?
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Projection
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When a rater tends to use only one part of a rating scale, this is known as
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distributional error
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Which career stage may involve individuals' viewing work as less important and nonwork activities as more important?
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Disengagement
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What is the final step in the career planning process?
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Career counseling
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What mechanism in the career planning process is designed to align the organization's and individual's expectations of the individual's role and career prospects within the organization?
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Career counseling
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All of the following would place limitations on the effectiveness of career planning EXCEPT
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the organization has little flexibility in altering the career paths it predicts for its employees over time.
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The type of error that involves giving average ratings to all employees is called:
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central tendency
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Appraisals play a role in the performance management process, but such feedback does not directly impact compensation decisions.
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false
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The supervisor is typically the rater in the performance appraisal process.
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true
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A 360-degree evaluation only uses information collected from people working below the person being rated.
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false
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In the paired comparison method of performance appraisal, a manager places employees in a simple rank-order.
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false
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A critical incident is an example of particularly good or bad employee performance.
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true
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Central tendency occurs when a manager rates all employees as average.
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false
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The first stage of the traditional model of career stages is called exploration.
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exploration
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