19 – Flashcards

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A good public relations program:
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Sends a constant stream of information to the company's stakeholders.
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In 1889, the first public relations department was created by:
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George Westinghouse.
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The International Public Relations Association was founded in:
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1955
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A 2011 Pew Research Center and Knight Foundation report confirmed that this medium remained the major source of weather, traffic and breaking news for consumers?
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Local television news.
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According to comScore, a provider of digital intelligence, in December 2008 the total number of individuals, aged 15 and older, who accessed the Internet from their home or work computers was:
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1 billion.
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Global businesses that have extended their public relations strategies globally should:
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Ensure that sufficient funding is allocated globally for a positive and effective public affairs impact.
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The Ad Council's inaugural campaign slogan was:
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"Loose lips sink ships."
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In 2011, Facebook and Time Warner joined forces to create this program against bullying
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"Stop Bullying: Speak Up".
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What media technique is used to promote the general perception of a product or service, rather than promoting its functional attributes?
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Image advertisements.
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What describes the practice of businesses using their public relations' outreach in ways to influence the public's opinion of a political or legislative issue of concern to the company?
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Issue advertising.
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The "WE AGREE" campaign was an image advertisement about what?
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Chevron's position on big oil's support of local schools.
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The right to free speech is protected under the U.S. Constitution's:
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First Amendment.
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Who warned, "Advertisements contain the only truth to be relied on in a newspaper?"
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Thomas Jefferson.
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The Federal Trade Commission attempts to ensure that the public is protected against which of the following unethical business practices?
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The use of deception to distort the truth.(NOT NONE OF THE ABOVE)
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In a 1998 FTC report to Congress, how many websites did the government agency find collected personal consumer information?
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Over 85 percent.
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The agency created in 1934 and charged with regulating interstate and international communications by radio, television, wire, satellite, and cable is called:
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Federal Communications Commission.
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The act passed to allow virtually any business to enter the telecommunications industry is called:
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1996 Telecommunications Act.
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A critical function of the public relations manager is:
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Crisis management.
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A significant business disruption that stimulates extensive news media and social networking coverage is called a(n):
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Corporate crisis.
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Crises are
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Often unexpected events.
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According to the Institute for Crisis Management this industry is among the top crisis-prone industries because of sophisticated technology found in its products:
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Pharmaceuticals.
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Scenario-based press releases, key discussion points, and procedures to activate the organization's website are all part of which step in an effective crisis management plan?
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Get ready before the crisis hits.
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Seeking to restore the firm's reputation takes place during this effective crisis management step:
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Follow up and, where appropriate, make amends to those affected.
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Emphasizing key points and guiding the reporter to them is called:
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Flagging
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