Quality Management in Aviation Training

Abstract This paper addresses the use of total quality management principles in the evaluation of aviation training outcomes. The paradigm shift to quality management in aviation training is explored in four areas: quality management implementation, quality management tools for training managers, quality management strategies for training, and the quality training culture. Together, the four areas […]

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Effects of Quality Management on Domestic Competition

Southwest Airlines, an American Airline whose headquarters are in Dallas, offers domestic flight services and has been operational since 1971 prior to which it was operating as Air Southwest Co. With over five hundred fleet, the destinations of the Southwest Airlines flights cover approximately seventy U.S. states. According to the number of domestic passengers it […]

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Control Systems and Quality Management

Introduction CISCO Systems is a multinational company with many outlets around the world. The company is a current employer to over 65 thousand people. I worked for the company for a number of months and was able to learn several things especially with quality management and control systems. Such practices have made the Company become […]

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Who Is Dr Kaoru Ishikawa

Dr. Kaoru Ishikawa has been a great influence on many areas including management and quality. It has been said that Dr. Ishikawa is one of the world???s authorities on quality control. The companies that he has helped turn out higher quality products at lower costs include IBM and Bridgestone (Dr. Kaoru Ishikawa, 2010). Dr. Kaoru […]

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Total Quality Management and Continuous Quality Improvement

Total Quality Management (TQM) and Continuous Quality Improvement (CQI) is defined in the TUI module two background information, which cites (Ovretveit 1995) as; “A comprehensive strategy of organizational and attitude change, for enabling personnel to learn and use quality methods, in order to reduce costs and meet the requirements of patients and other “customers”. Module […]

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Deming and the Origin of Total Quality Management

W. Edwards Deming, who died in 1994, is measured by many to be the founding father of the quality movement. He is conceivably the most extensively recognized of the gurus, both within and outside the quality field. The foundation of Deming’s approach can be seen in his statistical background as well as his training in […]

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