Marketing Chapter 10 vocab

self-esteem
How you perceive your worth or value as a person.
initiative
Taking action and doing what needs to be done without being asked.
time management
Budgeting your time to accomplish tasks on a certain schedule.
assertiveness
Acting in a bold or self confident manner.
flexibility
The ability to adapt to changing circumstances.
ethics
Guidelines for good behavior; moral principles that guide the behavior of individuals and groups.
equity
Equal rights and opportunities for everyone.
negotiation
The process of working with parties in conflict to find a resolution.
empathy
An understanding of a person’s situation or frame of mind.
teamwork
Work done by a group of people to acheive a common goal.
cross-training
Preparing to do many different activities without being asked
consensus
A decision about which all members of a team approve.
agreement
A specific commitment that each member of a team makes to the group.
achieve
To gain with effort.
conflict
A disagreement or argument about something important.
perceive
To become aware of through the senses.
demonstrate
To show by one’s behavior, attitude, or external attributes.

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