Managment Ch 11 terms
the formal arrangement of jobs in the organization.
process involving decisions about such things as work or job specialization, departmentalization, chain of command, span of control, and centralization or decentralization.
right to direct others and give orders
concept that individuals what are given responsibility for a function must be given enough authority to carry out that function.
Span of management
the scope of supervision, or the number of people who report to a particular manager.
authority that arises from the subordinates belief in social order.
formal authority theory
belief that authority originates at the top of an organization and is delegated downward from superiors to subordinates.
authority acceptance theory
belief that a leaders authority originates at the bottom of the organizational pyramid and is determined by this subordinates willingness to comply with it.
formal authority granted by an organization to a supervisor
authority that resides in those with certain expertise who counsel or assist those with line authority.
authority given to the individual with expertise in specialized areas and limited to particular situations.
a physician who is employed by a hospital, rather that operating his own private practice.
authority that stems from the compelling personal characteristic and charisma of a leader.
ability to influence others or get others to act in certain way.
power based on fear
power based on the ability to distribute something of value.
power based on the personal attraction of an individual or te desire of other people to be like that person.
role of an employee who takes on tasks or projects for a manager who cannot do all the work himself.
employees who specialize in specific duties or areas of expertise, but who generally do not make important decisions that affect the organization.
Employees with direct responsibility to ensure goals are achieved through their subordinates.
organizational structure built on a straight chain of command from the top of an organization to the bottom.
unity of command
the principle that states each employee has a single immediate supervisor, who in turn is responsible o her immediate superior, and so on along the chain of command.
Span of Control
the number of individuals a manager supervises.
Get access to
MOney BackBecome a Member
Guarantee No Hidden
Guarantee No Hidden