Management Chapter 3
Both General & Task Environments. Includes all elements existing outside the organization that have the potential to affect the organization
indirectly influences all organizations within an industry and includes five dimensions.
includes the sectors that conduct day-to-day transactions with the organization and directly influence its basic operations and performance.
events originating in foreign countries as well as opportunities for U.S. companies in other countries.
includes Scientific and technological advancements in the industry and society at large.
represents the demographic characteristics, norms, customs, and values of the population within which the organization operates.
represents the overall economic health of the country or region in which the organization operates.
includes federal, state, and local government regulations, and political activities designed to influence company behavior.
includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate.
People and organizations in the environment that acquire goods or services from the organization.
other organizations in the same industry or type of business that provide goods or services to the same set of customers.
people and organizations that provide the raw materials the organization uses to produce its output
the people available for hire by the organization
When managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes
Characteristics that influence Uncertainty
The number of factors that affect the organization and the extent to which those factors change.
Roles assumed by people and/or departments that link and coordinate the organization with key elements in the external environment
Popular strategy for adapting to an environment. Reduce boundaries and increase collaboration with other organizations.
The combining of two or more organizations into one
A strategic alliance or program by two or more organizations
The Internal Environment Includes
is an object, act, or event that conveys meaning to others
is a narrative based on true events and is repeated frequently and shared among organizational employees
is a figure who exemplifies the deeds, character, and attributes, of a strong culture
is a phrase or sentence that succinctly expresses a key corporate value
is a planned activity at a special event that is conducted for the benefit of an audience
emerges in an environment that requires fast response and high risk decision making
is suited to organizations concerned with serving specific customers in the external environment
emphasizes an internal focus on the involvement and participation of employees to adapt rapidly to changing needs from the environment
uses an internal focus and a consistency orientation for a stable environment
high performance culture
Inspiration and bottom line results
defines and uses signals and symbols to influence corporate culture
Customers, Competitors, Suppliers, Labor Market
Employees, Culture, Management
Tech, Natural, SocioCult, Econ, Legal/Poltcl, Intl
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