HR Management Final Exam

Collective bargaining agreement
Myers-Briggs Type Indicator. A personality assessment tool used for team building and leadership development that identifies employees’ preferences for energy, information gathering, decision making, and lifestyle
Management by Objective
Equal employment opportunity commission
Office of Federal Contract Compliance Programs
Employee Assistance Programs
Strategic Human Resource Management
Americans with Disabilities Act
Age Discrimination Employment Act
Title VII – Civil Rights Act of 1991
prohibits employers from discriminating on the basis of race, color, religion, sex, or national origin. Title VII also protects from discrimination in the workplace, sexual harassment, and discrimination because of pregnancy.
Office of Federal Contract Compliance Programs
sexual harassment
unwanted sexual attention, often from someone in power, that makes the victim feel uncomfortable or threatened
Occupational Safety and Health Administration. a government agency in the Department of Labor to maintain a safe and healthy work environment
Department of Labor
Department of Justice
Bona Fide Occupational Qualification- suitable defense against a discrimination charge only when age, religion, sex, or national origin is an actual qualification for performing the job
Executive Order EO – a rule issued by the president that has the force of law
Employee retirement Income Security Act
Employee Stock Option Plan
Human resource management
Myers Briggs Type Indicator
Metropolitan statistic area
National Mediation Board
• Is an independent agency
• Facilitates harmonious labor management relations within the railroads and airlines
• Programs provide an integrated dispute resolution process to effectively meet the statuatory objective minimizing work stoppages in the airline and railroad industries
National labor Relations Board: (established by Wagner Act) Greatly enhanced power of American labor by overseeing collective bargaining; continues to arbitrate labor-management disputes today
Office of Federal Contract Compliance Programs. A government agency in the DOL that reviews the affirmative action programs of gov’t contractors and monitors their compliance.
Occupational Safety and Health Administration, a government agency in the Department of Labor to maintain a safe and healthy work environment
Pension Benefit Guarantee Corporation.
-federal agency that insures retirement benefits and guarantees retirees a basic benefit if the employer experiences financial difficulties
railway labor act 1926 to reduce transportation strikes
Society of Human Resource Management; a professional organization for HR professionals
Executive Order 11246
President Lyndon Johnson. Established requirements for non-discriminatory practices in hiring and employment on the part of U.S. government contractors. It “prohibits federal contractors and federally assisted construction contractors and subcontractors, who do over $10,000 in Government business in one year from discriminating in employment decisions on the basis of race, color, religion, sex, or national origin.”[1] It also requires contractors to “take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex or national origin
Executive Order 11478
President Richard Nixon. It prohibited discrimination in employment on the basis of race, color, religion, sex, national origin, handicap, and age.[1] It required all departments and agencies to take affirmative steps to promote employment opportunities for those classes it covered
3 conditions of sexual harassment
1) the plaintiff cannot have invited or incited the advances. 2) harassment must have been severe. 3) The court must determine the liability of the organization for actions of its employment
6 forms of sexual harrassment
unwelcome sexual advances, coercion, favoritism, indirect harassment, physical conduct, visual harassment
4 steps of ADR
peer review, arbitration, mediation, open door policy
equity theory
a theory that states that people will be motivated when they perceive that they are being treated fairly
maslow’s hierarchy of needs
a method of classifying human needs and motivations into five categories in ascending order of importance: physiological, safety, social, esteem, and self-actualization
expectancy theory
a theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance, that good performance will be rewarded, and that they will be offered attractive rewards
reinforcement theory
a theory that states that behavior is a function of its consequences, that behaviors followed by positive consequences will occur more frequently, and that behaviors followed by negative consequences, or not followed by positive consequences, will occur less frequently
OSHA General Duty Clause
Requires that employers provide a place of employment free from hazards that are likely to cause death or serious physical harm
If this is violated, the company can be fined and/or shut down
Exposure Control Plan
a written procedure for the treatment of persons exposed to biohazardous or similar chemically harmful materials.
disparate treatment
A theory of discrimination based on different treatment given to individuals because of their race, color, religion, sex, national origin, age, or disability status
disparate impact
A theory of discrimination based on facially neutral employment practices that disproportionately exclude a protected group from employment opportunities
four-fifths rule
Evidence of adverse impact that occurs when the hiring rate of one group is less than 80% of the hiring rate of another group
performance management systems
Ensure that performance standards and objectives are set, performance is regularly assessed, and actions are taken to improve future performance
MBO Objectives
defined benefit
a major type of pension plan in which an employer/sponsor promises a specified monthly benefit on retirement that is predetermined by a formula based on the employee’s earnings history, tenure of service and age, rather than depending directly on individual investment returns.
defined contribution
a type of retirement plan in which the amount of the employer’s annual contribution is specified. Individual accounts are set up for participants and benefits are based on the amounts credited to these accounts plus any investment earnings on the money in the account
affirmative action plans
3 components of MBO
balanced scorecard, productivity measurement and evaluation system, evaluation of results
closed shop
A union security provision requiring a person to be a union member before being hired. Illegal under NLRA
check off
A union contract provision that requires an employer to deduct union dues from employees’ paychecks
union shop
A union security provision that requires a person to join the union within a certain amount of time after being hired
agency shop
A union contract provision that requires an employee to pay union membership dues but not to join the union
right to work
State laws that make union shops, maintenance of membership, and agency shops illegal
American Federation of Labor and Congress of Industrial Organizations
Specific Measurable Achievable Reward Time Oriented
SMART Specific, Measurable, Achievable, Reward, Time
3 conditions of employment-at-will
good cause, bad cause, no cause
3 recognized exceptions of employment at will
Implied contract, implied covenant, and public policy
5 steps to Labor Union Certification
1.Signed authorization cards
2. Verification of signatures of 30% or more of the bargaining unit
3. Secret ballot election
4. Negotiation of an initial contract (CBA)
5. Implementation of contract

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